Hillel 11 Hotel

Hotel disordinato, reception sporca e disordinata

新市街にあり、旧市街まで歩いて15分くらいに着く。街並みを見ながら歩けばすぐに着くので、そこまで歩くとは感じない。ホテル(アパートメント型)には、ホテルと同じ設備がなされているので、気持ち良く泊まれた。朝食は、近くのホテルで取ることになる。

This hotel is an excellent value. The location is close to many tourist attractions, restaurants, and the Old City. The staff couldn’t have been more accommodating. The room was a bit worn, but clean. A little “tidying up” of the lobby and hallways would make a big difference in the overall way the hotel presents. It is possible, though, that the feeling of messiness was due to it having been a holiday.

This property located in the middle of the city. So all sites a walking distance from hotel.

Front desk staff were so helpful, room is a bit old also the amenities and stuff, but price is good, cannot complain too much, cleanliness could be improved too

Good location, generally courteous front desk staff. The listing on ******* listed some false facts: 1. Breakfast is NOT at Hillel hotel, but in a different hotel, on a different block, across the big road, about a 7-10 min walk, and big stairs to pass. If you are planning to get out of bed for a quick breakfast, that will not be the case. It feels like going out to eat then a breakfast at the hotel. The options at breakfast are good, but the cleanliness of certain things is questionable. I will spare the details. Dining room staff are about 50-50 on being nice. A few young men were quite short and unaccommodating. The older gentlemen from the kitchen seemed to be upset with their attitude. 2. Listing on ******* listed Kitchen, but in Hillel language that doesn't mean that you can cook or make coffee there. So what I had was 1. extra sink 2. little fridge, and 3. tea pot that didn't work and wasn't clean. The tea pot was replaced with another that wasn't clean either. The manager tried to convince me that the presence of the tea pot makes it a kitchen (ette). In my experience it doesn't mean either of the two, and usually every respectable hotel has a fridge and a tea pot, without advertising a kitchen! There is NO shuttle provided to the hotel. The shuttle service provided FROM the hotel is not free, although quite affordable. The hours are very selective. Cleanliness is generally shaky. The front desk staff really tried to make my stay comfortable.

The big units are nice for a family with young kids but tge fact that that was no common areas to be in and tbe breakfast was in a different hotel, made it not so friendly for kids. The hotel location is amazing and really fun.