Hotel in zona ALIT Jewelry, Gerusalemme

The rooms was always clean and good, the service was good and the building is beautiful. The people was welcoming, piceful and patient with us, there were always a warm water in the shower, the bedroom was comfortable and the bed sheets was clean

my mother always told me to take the extra time to give a compliment.. so here it is: the eldan is situated in a wonderful location- across the street from the king david hotel, a 4 minute stroll to the mamilla mall and a 5-6 minute walk downhill to jaffa gate. they have hot water for tea and coffee and yummy cookies available friday night and all day saturday in the lobby. last year i stayed here, and the CORNER room was fine. the breakfast was quasi adequate. and now: last week i stayed here, to be close to my tourists staying at the inbal. the room: 407: stay away from unless you want to recreate the experience of being in a doll house. there was no luggage rack, and to walk around the bed you are almost brushing against the walls. the bathroom floor tile was cracked, the toilet seat had been painted over the chips, there was enough hairs to collect DNA samples from previous guests and there was only luke warm water in morning shower. dining room: the sign at the check in said dinner friday night starts at 7pm. i showed up 7:15 and was refused a piece of cake, told it was frozen and to wait. i insisted, and was allowed to take a piece from the buffet. i came back an hour late to eat- the challah rolls were still cold/semi frozen. the grilled? baked? chicken fillets were hard enough to resole ancient sandals, one of the cooked meats was uncuttable, and couldve been used as ballast material at masada. the other meat was edible. the soup was boiled water with vegetables, no spices added- perfect for those who love bland par excellence. breakfast was quasi ok. i dont know what happened here - but i wouldnt request to repeat this experience unless i can be sure it has radically improved.

Out of all the five star hotels I could have stayed in this was the one that I chose. The hotel itself is located perfectly. The staff pleasant until it came to pay my bill. As a result of my having a sleepless night my first night as a result of some fan problem in my bathroom they suggested I move my room despite me saying that I would move hotels if they could give me earplugs. They offered me use of an executive lounge that I didn’t want and chose to give me another room. The second room was actually a room adjoined to another room which had a couple in it that might as well have been in my room. I asked to move again. They then said they would give me an upgrade which I didn’t want as I had thought that a five star hotel would at least reimburse at least one of the nights. They gave me an upgrade which was nice. I had packed up twice in my four day stay and had three different rooms. The last night the electricity blew in my room so I was in total darkness at ten at night and had to wait for the maintenance to come and fix my problem. I received my bill with the money for four nights automatically deducted. When I went to ask I was met by a very rude man at reception who plainly said ‘this is the money you need to pay’. No manners. No interest. No conversation. I would not recommend this hotel as it shows it is all about the money and nothing to do with client satisfaction or service. Disappointing.

The view from the upper floors is magical. The rooms are large and have a small balcony, refrigerator, safe, iron, coffee supplies. The bed is comfortable, the linens feel good and smell nice. Breakfast is ample and includes everything one expects from an Israeli luxury hotel. The pool is clean and climate controlled. What makes this hotel special is the employees. Everyone is super helpful. That goes for every department. Reception, housekeeping, kitchen, you name it. You can tell that they choose their employees carefully and emphasize customer service. Everyone gives the impression of really wanting to please the guests, even if it means going out of their way. I highly recommend this hotel.

Molto bel hotel, personale accogliente, richiede un piccolo rinfrescamento

Administrators, front desk, staff, and caretakers were helpful going above and beyond to make my superfast and very tight-schedule in Jerusalem possible. Rooms were neat, clean, and pre-cooled - good for instantly sleeping in my case. I couldn't go for breakfast due to time constraints but the lobby smelled so nice that I have no doubt whatever was inside was amazing! (P.s. 80% of taste is smell). Location-wise, the hotel is located in the heart of Jerusalem and however it is currently rated 4 stars, I feel everything here is equivalent to 5 or 7 star hotel I have visited given that I travel mostly with work on my mind and/or have visited hotels with professional company. The hotel was silent and peaceful and one can work there. Food was too tilted on the romantic side. The location was great. All of this was just 100 Euros is also very economical. Thank You to the lady at the reception for helping me to order a Dominos Pizza at 1 AM when I arrived and staff who received it for me.

Recently been touring the Holy Land and stayed in this very ordinary hotel. The party were there for 4 nights while in Jerusalem. The rooms are ordinary but we’re tired and needed some TLC. The breakfast and dinner buffets were good and offered a fair variety to meet ordinary needs bu5 it did not sparkle. The internet was reasonable and did the business. In the basement was a group of shops. I used the coffee house as the hotel coffee was nothing special. The hotel was noisy as it seemed full with runners for the Marathon as well as other touring groups. Staff were mixed. Some were very helpful, others seemed to treat guests as nuisance. They should work on there welcome. Yes the hotel is ordinary in need of a make over if it wants to improve its reputation.

La stanza sembra un po' di cammino, ma era spaziosa e il bagno in seguito fatto per un modo grande per rilassarsi dopo un giorno intero di passeggiata in città. Si trova a pochi passi dalla fermata del tram, quindi se non si conosce il taglio, potrebbe volerci un po' per vedere e camminare all'hotel. La colazione è stata scelta e varietà, ha goduto di un pranzo molto completo. La posizione era vicino al centro civile e alla Biblioteca Nazionale, quindi è stato un bel bonus.