Hotel in zona COOL n CLEAN - Service/Perakitan & Perlengkapan Depot., Giacarta

The most wonderful vacation! Luxury all the way and SERVICE that you won’t find anywhere else. We were taken to our own private dock by boat upon arrival. Our room was set up with fresh guacamole, welcome drinks and they had made pillows with each of our 3 kids’ names monogrammed on them! Personal touches like this will not be forgotten. Only complaint was the mosquitoes, but they may have been more prominent bc of the time of year we went. We will be going bac

We enjoyed the hotel and staff were helpful, good selection at breakfast and excellent cold draught beer at the bar. However when we left we asked the hotel to book a taxi for us to the high speed rail terminal at Halim. When the taxi arrived I asked the doorman to confirm to the driver where we were going. But the driver took us to halim airport not the high speed rail station and drove off before we realised. We then had to take another taxi to the rail station which took 15 minutes and cost the same as the taxi from the hotel. We were frustrated. A bit more attention to the request and conveying that would have saved us stress and expense. Otherwise a good stay.

L'hotel è convenientemente situato e la stanza era grande. Ha un buon wifi, un comodo letto e un bel posto di lavoro. Il colazione era anche buono. Ero un po' preoccupato che mi potesse essere dato una stanza di fumo, ma mi hanno ordinato quando sono entrato.

This is going to be a long review - stay with me if you’re planning a stay here. Didn’t manage to see many reviews on Tripadvisor on this hotel and booked it based on google reviews. Stayed here for a few nights and soon came to realise that, when a hotel room is cheaper situated in a good locations, there’s gotta be something wrong somewhere. Many wrongs in fact. Starting with the pros first, hotel is located opposite Thamrin Centre and about 10 mins walk to Grand Indonesia Mall. Jakarta’s traffic is notorious so getting to walk everywhere is a big plus. There’s food carts along the road as well. + + + points for that. Hotel is also pleasing to the eyes and can pass off as aesthetically pleasant. It kind of stops there. Feels like this hotel has everything but NOTHING at the same time. Checked in the room and the floor was dirty and dusty and sticky at some parts and there were so many strands of hair EVERYWHERE on the floor and on the bedsheet. Housekeeping team (relatively young men) was outside so i pointed it out to them and in came the broom to sweep it up. Slept and got rashes at night so i asked them to change sheets for me the next day. Compliments to an older gentleman from Housekeeping for changing it promptly Room was minimally stocked which was a surprise considering how pretty it can be. Booked Deluxe King Room and the King bed was 2 bed pushed together.🥴 Toilet was cramped but pretty okay. You get the normal basic set of toiletries which was dusty, and ONLY 2 bath towels (which doesnt soak up water - yea i dont know whats the point) and one safe box and 2 bedroom slippers. That’ it. There wasn’t even any basic tissue box or a hanging Do Not Disturb sign. (No electric ones fyi) When asked, FO say they were working on it. You only get two pillows and extra pillows are chargeable at 25k rupiah each. Wifi was stable but it requires you to constantly sign in after you “sleep” your phone so get ready to memorise the password.🥴 Breakfast was okay with bored looking staff only coming over when you call them. No smiles or whatsoever. Maybe they’re new, not sure. Only staff worth mentioning was another gentleman who went up to us to ask if everything was ok.. They had an in-house SPA and Gym (under maintenance when we were there). Do not, even think of going to the SPA. Book somewhere else. It was weirdly located near the smoking area so it smells very smoky in the SPA and staff was very nonchalant. Booked one of their 2 hours treatment in the morning for an evening slot and when i came, another different staff told me that i can only have one hour massage because she’s alone, but the SPA was empty?! I dont get it. Then what’s the point of booking? I could have booked another SPA if they have told me otherwise. I was pissed but i just agreed to the one hour massage because i wanted a massage but the staff didnt really care. Suspected she was just lazy to do the 2 hours massage and scrub. She was in the room with me and on the p

Good feelings about the hotel, Room was spacious and good. A mini mart would be convenient for Hotel guests altho the nearby Lotte Mart is a 7 minute walk, the gate to it is closed at 9pm. It was a rush for us late commer, looking for cheap eats and affordable beers. Breakfast spread was good. I like the pickled fruits. It was crowded even at 8am, hard to find a table. I would return again.

I stayed at this hotel lat week on 1st till 3rd August. During my stay at this hotel, I received excellent, friendly service that met my expectations. I was very surprised and happy when I was told my room had been upgraded to an executive room. Thank you to all the staff at the restaurant, reception especially Ms Judith for the excellent service provided and also Ms Diana from housekeeping for cleaning the room when staying here. For breakfast there are many choices and it's delicious, only the second day you have to change places because the restaurant has a lot of guests. Anyone who stays here, you have nothing to lose and no regrets because of the excellent service even though the staff at the entrance are not friendly. I am very satisfied here and will come back again when on vacation in Jakarta.

Was here for 1 night , room was clean no smell , receptionist so welcoming and polite especially mr fakri or fikri i forgot, he’s so nice though. Otherwise still hear people from another rooms, but im ok with that, and at night still hear about motocicle and car because so near with the road. Not recommended if you bring your own car bcs the parking lot not available. Not recommended about the massage as well , it’s just the lady need more training about massages. Overall about the room and place so nice, near from restaurant. With the affordable price , is worth to stay thanks

kinda old school type hotel, good maintenance, but not at all sectors, few cracks on pool floor, old hair dryer in bathroom not functioning, fridge of course is not functioning as well, parking lot kinda dark and quite like in old factory, toiletries and amenities is quite well equipped, bathtub available in each room

L'hotel andava bene, ma era davvero complicato, ho avuto difficoltà a prendere un Gocar/Grab e ordinare GoFood perché per entrare nella hall dovevo fare il giro del parcheggio fino all'ottavo piano. Quindi quello che mi ha davvero scioccato è stato quello lì c'erano molti piccoli scarafaggi. Ogni volta che entro nella mia stanza devo combattere con piccoli scarafaggi e scappare. Quando ti svegli e vai in bagno, devi concentrarti sul vedere dove sono gli scarafaggi. Non molto calmo. Davvero non mi piace questo hotel. Buona esperienza soggiornando nella zona di Glodok, ma non voglio tornarci.

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