We got there a few mins early and were told our room wasn’t ready yet and wouldn’t be ready for checkin time at 3, to come back closer to 4 and it “should be ready then”. The stay was “ok” however the breakfast left a lot to be desired. The hotel was completely booked per staff yet they only had minimal breakfast out and a line 10 people deep to make waffles. The staff kept asking the manager to bring out another iron, she refused stating there was no room while the worker continued to explain how they could make it work. The waffle maker that was there was terrible. Everything stuck to the inside and you had to scrape them out piece by piece. The manager came to talk to us and ask what concerns we had but as soon as I started to speak she cut me off and told me I was wrong. We won’t come back here. Very disappointed overall.
Traduci