Hotel in zona Jackson Trading Company, Jackson Hole

Room was very nice with super soft mattress. We loved everything about the hotel. It's right near the town square and we were able to easily walk to everything we did in Jackson. The concierge was very helpful in telling us where to hike and get bikes as well as making our reservations for the Million Dollar Steakhouse which was also great.

Hotel Jackson è uno dei primi hotel di Jackson Hole che si concentra sul servizio, l'atmosfera e le esperienze. Da quando si è accolti a curva fino a quando si parte ogni personale è amichevole, utile e professionale. Non avrei potuto chiedere una migliore esperienza.

Il tuo staff del desk front è letteralmente il migliore del mondo. Tony è andato lontano dal suo modo di accoglierci era incredibile. Ho avuto un problema fuori dal mio controllo e i due signori del desk mi hanno aiutato con tutto. Non posso aspettare di dire a tutti di tornare a casa.

Great location! As other guests have mentioned, parking can be an issue and more likely more of a problem in the winter than it was for us in the summer. Room was small, but more spacious than expected and was clean other than one issue with a towel left in our bathroom.

Giallo è costoso per vivere da qui, ma non può.E'ancora molto pulito e sicuro.

The location of the hotel is very convenient to downtown, so I was able to park in their enclosed garage and walk everywhere I wanted to go. The staff were extremely friendly and accomodating. The room was spacious, with two bathrooms (shower in one, tub in the other) and plenty of closet space. I could hear the footsteps from the room above me, but it was the same as the regular outdoor noise I could hear through the window. The restaurant had great food and drinks. I thoroughly enjoyed my stay and will book there again when i come back to Jackson.

È stato il miglior alloggio per un viaggio di Grand Teton. Situato nel centro di Jackson Hall, è stato bello per la vista, le camere spaziose e letti confortevoli.Grazie al personale amichevole, mi sono sentito bene quando sono entrato.

La stanza è molto pulita, ma le strutture sono più vecchie.A causa del tempo, il nostro volo è stato cancellato e siamo in ritardo per un giorno.Capisco la loro politica di ritiro, ma il processo di comunicazione con l'hotel è molto doloroso. La ricezione spesso non c'è nessuno e non c'è ritardo per tornare alla posta. La posizione dell'hotel è buona, e la colazione è deliziosa.

Horrible... keys don't work EVERY DAY and the gentleman downstairs (said his name is Craig) on Monday at 7pm-7:45pm is very rude, disrespectful and unhelpful... we had to visit the front desk many times a day because of this issue.... have been staying in Hilton since 25 years ago but never like this in fact. Digital key? Doesn’t work, physical card keys? None of them work (we initially got 2). This is ok. We just need to visit the front desk for help as the Hilton app suggests , right? Wrong!! First, no one was there at the front desk on Monday at 7pm when I first approached. Imagine after a whole day of trails and no one was there to help. Then after trying all my keys again and again running up and down (none of them work), I went to the side of the front desk shouting many times “I need help!” Eventually there was this guy coming out from a secret room to the front desk. This was where the whole nightmare started. Very rude. Very rude when a customer is asking for help many times in person but is ignored. It has nothing to do with my profession or the room rate (expensive, being $800 or $900 a night). It has a lot to do with his attitude when their system is broken or at the very least bothering customers to run up and down like this. They should try that 10+ times for trying to get into own rooms then being treated by this guy like this! . Horrible. How many times did I tell the guy, ”I need help”? More than 3 times probably. But , he just kept ignoring and questioning me back with do you need help?? how many times did he question me back, ”Do you need help? ” maybe 3? 5 times? I’m already showing the cell phone screen!! Of course we needed help! Or why would I be at the front desk? ; Then, how many times did I try to pass the guy the Useless key card but got ignored ? 4? 5? Better check that video recording! lol. Maybe their management can see and count better. What’s worse, with his unwillingness to help, the digital key was still not working after I left the front desk … but only shortly. I had to come back again since it was still not working!! … geez very good workout after a tiring day. Then, even after I showed him my cell phone screen (saying no work, contact front desk) and told him, “this is not funny” , he kept saying many times “do you have a problem?” “What’s your problem?” WOW , this is so unprofessional to its extreme. What really surprised me was his attitude. Seriously, thinking back, maybe it should be me asking, “What is your problem??” Guess what? The digital key still didn’t work after him saying he fixed it, sending another code whatever. Next morning, no, still didn’t work. But this front desk person’s ill-mannered attitude is what really pisses me off. To be fair, the room is okay and other staff members are nice. But if factor in how you may be treated rudely like this with a small issue of malfunctioning keys … I guess I’m only glad that I advised my friends to stay at a different place for this trip.