We stayed at the Holiday Inn Resort in Ixtapa for 21 days. Upon check in, staff were very friendly. We had paid for an ocean view and were given an ocean view on the 19th floor. It was amazing! The resort is dated but they are working on updating. The pool areas were somewhat disappointing. Water in one pool is about 2 feet, swim up bar is beside the kid's play area. After a few days, we decided to check out the other pool. Deeper water, about 4 feet but it wasn't the cleanest. On our last day, we did see them water pressuring the pool area but lounge chairs weren't cleaned very often. I have to say breakfast was the best meal. The omelettes were delicious! Most days there was some fresh fruit; watermelon, cantaloupe, and pineapple. Some days bananas were available and if not, our waiter, Adon was more than happy to find one. Very disappointed in the rest of the food selection at meal times. It was very repetitive. And the most disappointing thing was it was never hot. In all our years of travel, we would have to say that this is the first time we have encountered this. The Al la Carte food was good, but cold. I understand that everywhere is coming back from covid, but to me that is not an excuse for cold food. Needless, to say, we ate out most evenings of our last week. Some great restaurants to choose from, Deborah's (my favourite), Frank's and The General's). There were some positives to talk about. I would have to say that the staff were very friendly. Most spoke Spanish, with little or no English, but most times, we were able to get across what we were trying to say. A lot of the staff go above and beyond and were so very friendly. A big shout out to Adon-food waiter, Cleo (pool man), Samuel-our waiter around the pool, the lobby bar waiters and waitresses, Filiberto and Marilu. Holidays and vacations are what you make of them. We are very fortunate to have great friends that we travel with and all in all, it was a fun holiday. Many memories, lots of laughs and fun times.
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