Burdock Hotel Istanbul, Autograph Collection

Recensioni su Burdock Hotel Istanbul, Autograph Collection

Burdock Hotel Istanbul, Autograph Collection

Hacımimi, Kemeraltı Cd. No.33, Beyoglu, Istanbul, 34425, TürkiyeDettagli hotel
Burdock Hotel Istanbul, Autograph Collection
Burdock Hotel Istanbul, Autograph CollectionBurdock Hotel Istanbul, Autograph CollectionBurdock Hotel Istanbul, Autograph Collection
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1 notte

Recensioni degli ospiti

4.4/5
Molto buono
51 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(51)
Recensioni positive(50)
Recensioni con foto/video(17)
Posizione ideale(23)
Personale amichevole(20)
Soggiorno meraviglioso!(15)
Camere magnifiche(12)
Pulito e ordinato(10)
Ottimi servizi(9)
Ottima colazione(5)
Recensioni negative(1)
shtmpearl
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: set 2024
Solo
54 recensione
4.5/5
Ottimo
Pubblicata: 24 ott 2024
Great location and easy to get around by tram (T1). Nearby hotel, you can walk to several well known sites. Great breakfast selections and care for special dietary guests. Room was fine but don’t know why towels are not so white. Room was fine but not the mouthwash. Need provide more water.
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6/10
Risposta dalla struttura: Dear Shtmpearl,Thank you for sharing your feedback. We’re glad to hear you enjoyed our convenient location and the easy access to nearby tram services. It’s also wonderful to know you appreciated our breakfast offerings and the attention given to special dietary needs.We apologize for the issues you encountered with the towels and mouthwash. Your comments will be taken into consideration, and we will look into ways to improve these aspects for future stays. We hope to welcome you back soon and offer you an even better experience.Best regards,Dila YılmazAsst. Guest Relation Manager
Utente ospite
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: set 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 ott 2024
We have a wonderful time and the staff are just beautiful people. We had the pleasure of meeting the GM. He came and gave us complimentary breakfasts and some wonderful cakes as we were in Istanbul to celebrate our birthday. Our surname is Burdock so we natural wanted to stay at a hotel of the same name. We will tell our family that the hospitality and care shown ti us was unrivalled. Patricia and James
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Risposta dalla struttura: Dear Patricia and James,Thank you so much for your kind words. We are thrilled to hear that you had a wonderful time with us and appreciated the hospitality of our team. It was a pleasure to celebrate your special occasion together, and we're glad to know that our efforts made your stay memorable.We look forward to welcoming you back in the future.Dila YılmazAsst. Guest Relation Manager
Utente anonimo
Camera per ospiti Burdock, 2 letti singoli
Soggiorno: ago 2024
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 7 set 2024
Great boutique hotel near Galata Tower. Much better staying here than in old town which is a huge tourist trap. Amazing pool and service from the staff. Wish I had more time to try the hamman. Good sized rooms, but found the bathroom and open sink layout somewhat awkward. Don’t buy the travelcard at the hotel (followed another traveller’s advice); you can just tap in using a credit card at most pub transport stations.
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Risposta dalla struttura: Dear Valuable Guest,Thank you so much for sharing your experience. We’re delighted to hear that you enjoyed your stay with us, especially the location near Galata Tower, our pool, and the service provided by our team. We're also happy that you found the rooms to be a good size, although we’ll take note of your feedback about the bathroom layout to see how we can improve.We appreciate your tip about the travel card, your insight will certainly help future guests who are looking for more convenient transportation options.We hope to welcome you back next time so you can experience the hammam and enjoy even more of what our hotel has to offer.Best regards,Dila YılmazAsst. Guest Relation Manager
philj0528
Camera per ospiti Burdock, 2 letti singoli
Soggiorno: mag 2024
Solo
32 recensione
5.0/5
Eccezionale
Pubblicata: 11 giu 2024
The location of the Hotel was brilliant. Just to my planning it was just in the middle of the spot where I had to visit. Also the managers in the lobby are super kind and they listen to whatever needs you have. I wish to visit here again if I have an opportunity to visit Istanbul again.
Traduci
Risposta dalla struttura: Dear philj0528,Thank you so much for your kind words.We are thrilled to hear that our hotel's location was perfect for your plans in Istanbul, and that our team in the lobby made your stay even more enjoyable. It’s wonderful to know that our staff was able to assist with your needs and provide you with a welcoming experience.We would be delighted to welcome you back on your next visit to Istanbul and ensure another memorable stay.Best regards.Dila YılmazAsst. Guest Relation Manager
denberley
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: giu 2024
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 30 lug 2024
Very good location, the highlight was the Burdock spa and the gym. The spa has a turkish hamam (you need to pay for it) but the sauna + steam room + cold shower + rest room was free. The room we stayed in was cozy and clean.
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Risposta dalla struttura: Dear denberley,Thank you for sharing your feedback.We are delighted to hear that you enjoyed our prime location and that the Burdock Spa and gym were highlights of your stay. It’s great to know that you took advantage of the sauna, steam room, cold shower, and rest area. We’re also pleased that your room was cozy and clean.We hope to welcome you back soon for another relaxing and enjoyable experience.Best regards,Dila YılmazAsst. Guest Relation Manager
Syahrizal Shafie
Soggiorno: mag 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 8 lug 2024
I recently stayed at this stunning, elegant, and beautiful hotel for six nights and had an amazing experience. The facilities are top-notch and perfect, ensuring a comfortable and luxurious stay. The location is fantastic, conveniently close to tourist attractions and the vibrant Karakoy area in Istanbul. It's within walking distance to almost everywhere, making it ideal for exploring the city. The atmosphere is perfect for both first-time and frequent guests, creating a welcoming and enjoyable environment. The staff are all warm and friendly, providing excellent service throughout my stay. A special mention goes to Dila Yilmaz, the Guest Relations Officer, who recommended fantastic places to eat and visit, enhancing our overall experience. I also want to thank the reception/front desk staff who took great care of us throughout our stay. I will definitely come back here in the future. Highly recommended!
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Risposta dalla struttura: Dear Syahrizal Shafie,Thank you so much for your glowing review.We are absolutely thrilled to hear that you had an amazing experience during your six-night stay with us. It’s wonderful to know that our facilities, location, and the atmosphere of the hotel contributed to a comfortable and enjoyable visit to Istanbul. We are also pleased to hear that our team, especially Dila Yilmaz, was able to enhance your stay with helpful recommendations and exceptional service.Your kind words mean a lot to us, and we look forward to welcoming you back in the future for another memorable stay.Best regards,Dila YılmazAsst. Guest Relation Manager
Mr Kiyomov
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: lug 2024
Famiglia
54 recensione
4.7/5
Fantastico
Pubblicata: 28 set 2024
Good location, friendly staff. But definitely not a 5 star hotel as they say
Traduci
Risposta dalla struttura: Dear Mr Kiyomov,Thank you for your feedback. We're glad to hear you enjoyed our location and the friendliness of our staff. We truly value your opinion and take all comments into consideration for improving our services.We apologize if our facilities did not fully meet your expectations. We are always striving to enhance the guest experience and appreciate your perspective. We hope to have the opportunity to welcome you back in the future for an even better stay.Best regards.Dila YılmazAsst. Guest Relation Manager
Enjoy it as it last
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: apr 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 4 mag 2024
Very friendly, good location, and always smiling and Very polite . About the location near the port with nice restaurant.
Traduci
Risposta dalla struttura: Dear Enjoy it as it lasts,Thank you for your wonderful review.We are thrilled to hear that you enjoyed our friendly staff, excellent location, and the proximity to the beautiful restaurant by the harbor.It’s always our goal to provide a welcoming and courteous atmosphere, and we’re so glad that this contributed to your positive experience.We hope to have the pleasure of welcoming you back in the future.Best regards,Dila YılmazAsst. Guest Relation Manager
Jerome Liao
Soggiorno: mar 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 16 apr 2024
Satisfactory stay at Burdock. Location is excellent, public transport is easily accessible. Room and service was immaculate.
Traduci
Risposta dalla struttura: Dear Jerome Liao,Thank you for your kind review.We are delighted to hear that you had a satisfying stay with us. It’s great to know that our location was convenient for you and that you found both the room and service to be clean and well-maintained.We look forward to welcoming you back in the future for another pleasant stay.Best regards,Dila YılmazAsst. Guest Relation Manager
Utente ospite
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: gen 2025
Coppia
8 recensione
3.0/5
Pubblicata: 17 feb 2025
優點:位置不錯 缺點:剩下的衞生 房間設施 早餐 都是缺點。第二天的服務都不錯頭一天剛入住的時候 前台服務一般。 被套是臟的 開關插座上一層灰這根本達不到五星的客房布草標準! 四星也達不到。不給換房間 換了被套 真難受 設施老化 地板都翹起來凹凸不平的。房間賊小行李箱都擺不下也就是快捷的水平。1300的房價 不要求你做到奢華酒店的水平咱至少要保證衞生吧!
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프라다람쥐
Camera per ospiti Burdock, 2 letti singoli
Soggiorno: nov 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 15 dic 2024
여기 모든 직원분들이 친절합니다, 위치도 좋습니다, 시설도 좋고 깨끗합니다. 이스탄불 여행 하실분들은 꼭 여기 강력 추천드립니다. This hotel staffs and facilities are exclusively kind, helpful, lovely and excellent. Its 100 out of 10🙏🏻🙏🏻🙏🏻
Traduci
Risposta dalla struttura: Dear 프라다람쥐,Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay with us and that you found our team to be friendly and helpful, as well as our facilities to be clean and well-maintained. Your kind words regarding our staff and services mean a lot to us.We sincerely appreciate your high recommendation and are pleased to know that you would rate us so highly. We look forward to welcoming you back on your next visit to Istanbul.Best regards,Dila YılmazAsst. Guest Relation Manager
Ailvyoudemaifei
Camera per ospiti Burdock, 1 letto queen size
Soggiorno: ago 2024
Coppia
21 recensione
4.0/5
Molto buono
Pubblicata: 30 set 2024
房間比較小,地理位置很好,門口右手邊就有輕軌站點,乘坐T1線路基本可達所有景點。可以在酒店買10次卡任意坐10次,我們開車有代客泊車服務,但是要500里拉一天,適合短暫停留。服務態度不錯,強烈推薦走路過去碼頭坐船看夕陽夜遊,10分鐘路程。
Traduci
6/7
Risposta dalla struttura: Dear Ailvyoudemaifei,Thank you for taking the time to share your detailed review. We’re happy to hear that you enjoyed our great location and the convenience of nearby transportation options.We are glad you had the opportunity to experience the beautiful sunset and night tours at the pier—it’s definitely a highlight of the area.Your recommendation will be helpful for future guests.We hope to welcome you back for another enjoyable stay soon.Best regards,Dila YılmazAsst. Guest Relation Manager
Alena Belova
Soggiorno: ago 2024
Coppia
65 recensione
5.0/5
Eccezionale
Pubblicata: 26 set 2024
Очень атмосферное место. Классное расположение. Завтраки в порядке. Вернемся еще
Traduci
Risposta dalla struttura: Dear Alena Belova,Thank you so much for your kind words. We’re thrilled to hear that you enjoyed the atmosphere of our hotel, as well as our great location and breakfast offerings. We would be delighted to welcome you back on your next visit.Looking forward to hosting you again soon.Dila YılmazAsst. Guest Relation Manager
Utente ospite
Burdock Galata, Suite, 1 letto king size, divano letto, vista cortile
Soggiorno: gen 2025
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 28 feb 2025
위치가 좋았어요 호텔 객실도 청결하고 시설도 훌륭했어요 조식도 좋았고 직원들도 친절했어요 . 4인 가족 여해으로 갔는데 소파베드를 이용할수 있어서 좋았어요. 가격도 합리적이었어요.
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Utente ospite
Camera per ospiti Burdock, 2 letti singoli
Soggiorno: gen 2025
Famiglia
5 recensione
3.7/5
Pubblicata: 10 feb 2025
酒店很新,交通位置方便。到達的當天下雨,酒店BELLBOY直接打傘到出租車邊來接我們,前台直接叫出了我的名字,真真讓人意外驚喜。房間不大但乾淨衞生,離加拉塔步行5分鐘,T1就在酒店對面。一切都不錯。唯一一點關於打車,請酒店定了出租車到機場,一口價1500里拉,但是告訴我如果是刷信用卡要加手續費,到機場後計價表顯示1300多里拉,刷卡刷了我1759里拉,哪家的銀行有這種手續費,還是出租車公司和酒店聯合的加價分成?前一天我從機場叫UBER到酒店,最後價格是1348里拉,但是司機給UBER報了1799里拉,我向UBER投訴後退給了我多收的錢。我覺得伊斯坦堡出租車亂收費是個普遍的現象,但是通過兩次打車,我認為還是UBER比較可靠。所以請大家切記,不要讓酒店叫出租車。同時我也建議酒店從維護自身聲譽出發,選擇信譽良好的出租車司機,這點嚴重破壞了我對酒店的評價。
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