Recensioni su AHG Atlas Hotel Taksim

Risposta dalla struttura: Dear Ali J.First of all, thank you for sharing your feedback with us. Ensuring the comfort and satisfaction of our guests is always our top priority.Regarding the situation with the kettle, we would like to clarify that kettles are designed solely for boiling water. We noticed an attempt to boil milk in the kettle and provided a warning at that time. However, on a second occasion, the kettle was used again with milk inside, which resulted in the milk burning. We understand and appreciate your intention to prepare milk for your baby. However, we would like to emphasize again that the kettle is not suitable for such use.For boiling milk, appropriate pots are available at nearby markets. If you had informed us, we would have been happy to procure one for you and ensure it was cleaned and ready for use. Unfortunately, due to regulations, such equipment is not available within our facilities.Thank you once again for sharing your feedback. We have noted your comments and will continue to work on improving our service quality based on your experiences.