10 Karakoy Istanbul

Recensioni su 10 Karakoy Istanbul

10 Karakoy Istanbul

Müeyyedzade, Kemeraltı Cd. No: 10, Beyoglu, Istanbul, 34425, TürkiyeDettagli hotel
10 Karakoy Istanbul
10 Karakoy Istanbul10 Karakoy Istanbul10 Karakoy Istanbul
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.6/10
Molto buono
128 recensione
Recensioni verificate
Ubicazione9.2
Strutture e servizi8.0
Servizio8.2
Pulizia8.9
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Tutte le recensioni(128)
Recensioni positive(27)
Recensioni con foto/video(5)
Posizione ideale(8)
Pulito e ordinato(7)
Recensioni negative(1)
Sulaiman
Suite ad angolo
Soggiorno: apr 2025
Famiglia
5 recensione
9.0/10
Ottimo
Pubblicata: 11 mag 2025
Nice hotel near to everything.. the only thing that annoyed me is the noise from the street
Traduci
Risposta dalla struttura: Dear Sulaiman,Thank you very much for your grade. Your feedback is very valuable for us to be able to improve our service. We hope to welcome you back very soon. Kind regards.
Utente ospite
Camera Deluxe Queen
Soggiorno: feb 2025
Solo
1 recensione
10.0/10
Eccezionale
Pubblicata: 22 apr 2025
It was such an amazing experience In every aspect Room size Clean bathroom Helpful staff Quite, you can’t hear anything from other room or from outside Near Galata mall and a lot of cafes and restaurants For sure I will comeback there
Traduci
6/7
Risposta dalla struttura: Dear Guest,Thank you very much for writing this wonderful review of your recent experience at 10 Karakoy. We are delighted to read that you had such a fabulous time. We are especially pleased that you enjoyed the room, location and plus our lovely team. We are looking forward to welcoming you back in the near future.Wish you all the best.
Utente ospite
Camera Premier
Soggiorno: apr 2025
Coppia
2 recensione
5.0/10
Pubblicata: 23 mag 2025
Service terrible. Breakfast terrible. Absolutely unacceptable: They forgot to return my deposit at checkout. Upon several requests, they asked me to send a friend/ relative to the hotel to pick up the deposit. I told them I was a tourist and had no friends or relatives in Istanbul! I asked them to send the money to my credit card but they said they couldn’t do that, which is unbelievable. They finally agreed to settle but only in Turkish lira instead of the original euro I gave them. That means I would have to lose in exchange rate and also handling fee. That is really bad.
Traduci
Risposta dalla struttura: Dear Guest,We are sorry about the inconvenience situation you experienced. Since you did not receive your deposit during check-out, we directly contacted you to assist immediately and ensure that your money will be delivered you safely. We did not want to send it to a credit card upon your request first for your safety-in order not to aggrieve you-, but after we got final consent from you, we ensured deposit was delivered to you safely getting your confirmation on it as well. We would like to state that we are very sorry to hear these comments from you and wish to welcome you back again in our hotel. Kind regards.
Utente anonimo
Camera Deluxe Queen
Soggiorno: apr 2025
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 1 giu 2025
Lovely hotel that didn't disappoint! Our room was clean and comfy, and the staff were warm and friendly. Location was exceptional - within walking distance to attractions and very near the tram stop as well. Perfect base for our time in Istanbul!
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your wonderful feedback! Our team is so glad that you had a great stay and be pleased with our hospitality and facility. We do hope to have the pleasure of welcoming you again in the near future. Wish you all the best.
Utente ospite
Camera Speciale Città (letto matrimoniale)
Soggiorno: feb 2025
Coppia
1 recensione
7.5/10
Pubblicata: 3 apr 2025
I think the biggest issue is room cleaning barging in during the morning. Otherwise the location is quite central in the city which is amazing.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking your time and share your valuable feedback with us. Normally, we clean all the rooms if they are available and especially asked for cleanliness in the morning time. Your review will be checked again and necessary action will be taken to improve our service. We would like to thank you deeply for your comments again and hope to see you soon in Istanbul.Kind regards.
Colak
Camera Deluxe Queen
Soggiorno: gen 2025
Famiglia
1 recensione
6.0/10
Pubblicata: 10 mar 2025
Unfortunately a disappointment regarding the hygiene of the room. Shower drain that has been open for 3 days to kettle that looks disgusting on the inside. I went into ignore mode instead of complaining because a holiday needs a positive mindset. Tip to hotel: guests do not want to be bothered with complaining about shortcomings, but expect that a hotel has already achieved this by letting a guest experience all the comfort and hygiene. Especially a 5 star hotel, because you don't just get those.
Traduci
Risposta dalla struttura: Dear Colak,We are sorry that your recent stay with us was not up to your expectations. We would gladly be assisting you on checking the cleanliness, and other issues you mentioned if you had informed us about these while you were here, and repairing the breakdowns and fulfilling the demands to the best of our ability. We are waiting for your next trip to Istanbul and our hotel to provide an improved service to you for your maximum gladness.Kind regards.
Utente ospite
Camera Premier
Soggiorno: feb 2025
Viaggio con amici
1 recensione
9.0/10
Ottimo
Pubblicata: 19 mar 2025
Thank you, it is a clean hotel with historical texture and a central location.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your wonderful feedback. We do hope to have the pleasure of welcoming you again in the near future.Wish you all the best.
Pepita09
Camera Speciale Città (letto matrimoniale)
Soggiorno: dic 2023
Coppia
1 recensione
9.0/10
Ottimo
Pubblicata: 25 gen 2024
Situated beautifully by the Bosphorus, the hotel boasts well-decorated and comfortable interiors. Despite a breakfast discrepancy, where the included package was questioned by the manager despite our voucher, overall, it was a satisfactory choice.
Traduci
Risposta dalla struttura: Thank you very much for your comments.Looking forward to welcoming you soon at 10 Karakoy.Best regards.
LamJackie
Camera Premier
Soggiorno: set 2024
Coppia
4 recensione
9.5/10
Fantastico
Pubblicata: 11 dic 2024
Great location in the middle of Istanbul, spacious and clean rooms.
Traduci
Risposta dalla struttura: Dear LamJackie,Thank you very much for the short and magnificent comments of yours. We are so glad that you were happy especially on location and rooms. We hope to welcome you back in our beautiful property soon.Wish you all the best.
Utente ospite
Suite Tetto (con terrazza)
Soggiorno: feb 2024
Coppia
1 recensione
9.0/10
Ottimo
Pubblicata: 12 mar 2024
Lovely staff, beautiful hotel. Highly recommend 👍
Traduci
Risposta dalla struttura: Thank you very much for your comments. Looking forward to welcoming you soon at 10 Karakoy where located in the center of historical peninsula.. Best regards.
Thanavit
Camera per due persone
Soggiorno: ago 2024
Solo
4 recensione
10.0/10
Eccezionale
Pubblicata: 30 ott 2024
Perfect for travelling
Traduci
Risposta dalla struttura: Dear Thanavit,Thank you very much for your short and lovely comment! We are looking forward to welcome you back in Istanbul and our hotel soon.Wish you all the best.
Utente anonimo
Camera per due persone
Soggiorno: mag 2024
Coppia
1 recensione
6.0/10
Pubblicata: 19 giu 2024
Not too much
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your comment. We would like to apologize your recent stay with us was not up to your expectations. You are kindly requested to share more details with us to improve our service and provide you better experience next time. Thank you. Best regards.
Nodira
Camera per due persone
Soggiorno: apr 2025
Solo
3 recensione
10.0/10
Eccezionale
Pubblicata: 11 mag 2025
Очень удобная расположение. Отзывчивый персонал. Отель с большим историей.
Traduci
Risposta dalla struttura: Dear Nodira,Thank you very much for the grade and wonderful feedback of yours! Our team is so glad that you had a great stay and be pleased with our hospitality. We do hope to have the pleasure of welcoming you again in the near future. Wish you all the best.
Utente ospite
Camera Deluxe Speciale (1 letto matrimoniale alla francese)
Soggiorno: apr 2025
Famiglia
2 recensione
8.0/10
Molto buono
Pubblicata: 5 mag 2025
Впечатление от отеля неоднозначное…. Одно могу сказать, турки в своем репертуаре. Я бронировала особый номер делюкс в период с 01.05 по 04.05. По приезду нас поселили в стандартный номер, на все вопросы отвечали, что это и есть тот номер, который вы заказывали. Показывала фото в трипе, делают вид, что ничего не поняли. А потом совсем перестали на меня обращать внимание. За три ночи потеряли около 15 тыс рублей. Сам отель чистый, постельные принадлежности и полотенца меняли каждый день. Завтрак не пятизвездочного отеля (поездила много и могу сравнить). Каждую ночь под окнами ремонтировали трамвайные пути, поэтому выспаться не удалось. Если планируете поездку в ближайшие дни, обратите на это внимание.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your valuable feedback and sorry about the issues you mentioned within your comment. We would like to inform you that we will take an immediate action to improve our service and to be better able to serve your needs.Kind regards.
Utente anonimo
Camera per due persone
Soggiorno: gen 2025
Famiglia
1 recensione
8.0/10
Molto buono
Pubblicata: 19 feb 2025
Perfekte Lage, gemütliches Bett und hübsches Zimmer. Einige Mitarbeiter könnten freundlicher schauen.
Traduci
Risposta dalla struttura: Dear guest,Thank you very much for your valuable feedback. We hope to welcome you back here soon and provide you an improved service in our beautiful property.Kind regards.