Recensioni su Divas Hotel

First red flag: we get there, we had 4 different rooms booked (1 double 3 triples) but we are told that there are only 2 triples and 2 doubles Second red flag: other customers at the reception are having same or different problems; one is complaining that he specifically asked for a non-smoking room as his wife is sick and they got a filthy room that smells terribly Third red flag: problems when paying with card; I got charged, they tell me I wasn't, I check home bank and see I was charged 2 times 2 different amounts; an entire hassle starts lasting around 1 hour, in the end with the help of my bank (thanks ING) I get refunded and they instruct me on what to do next (pay with cash and ask for receipts) The receipt I got was made in Word, printed and signed by someone in the staff, they told me that they can't give me a fiscal one as I paid with cash. Not sure why buy I have a hunch that they are also doing tax evasion in there. Moving on, we take 2 rooms, 1 double and 1 triple and the other friends have to go and search on different hotels. I get first room at 1st floor(near stairs); I wasn't able to sleep for the 2 nights I was in there. No sound isolation and everyone is screaming or constantly stomping on the stairs , staff does not care, they also scream. Room is dirty. There is a specific smell everywhere (old and mold). There are stains on the bed sheets and on the towels. Turns out they are not dirty, but super old. They must use the same sheets and towels since they opened. Bathroom is dirty, there is mold on the ceiling. Also there is no ventilation, all the humidity is absorbed by the walls. There is a specific smell. Luckily, I only slept in there as I spent my entire days walking in the city. During the evening we would go to our friends who found a room to a hotel next there (NU if I remember correctly). They paid 10 euros more and the conditions were way better. Other than the location (which is close to city center) there is nothing good at this place. I would like to add that it wasn't really cheap either, but as I wasn't the one who booked it (one of my friends did this through an agency) I can't complain. However in the same are or for a few bucks in plus you can find decent conditions. I don't recommend it and I will definitely not return here.