Utente ospite
2 luglio 2023
This is my 25th visit to Istanbul and my first stay in this strange hotel. We arrived yesterday and there was no one to receive us; we had to wait for a couple of minutes until someone showed up. The man at the front desk was quite confused about our reservation. We had already paid in advance for our reservation and showed tht vouchers but he was asking for money even though it was sorted out after a while. This morning when we went for breakfast, the variety was very low. Then I asked for Menemen ( a famous Turkish dish usually served for breakfast made of eggs and tomatoes) the girl said that they can do it for extra charge. You never ever hear this from any other hotel in istanbul even 2 star ones. I’ve stayed in many different hotels here but this was absolutely ridiculous. Funnier than that was when I asked for a bottle of water and again I had to pay. Then I asked them to put the menemen and the water on my room bill but they said it’s impossible so I paid right then. Now listen to this: tonight, I called the room service and asked for a plate and a knife. The man on the phone said he’d do it for 100 TL. 🤯🤯🤯🤯🤯🤯 Lastly, The toiletries in the bathroom are expired and have turned to disgusting thin liquid. If you book this hotel, you’ve thrown your money away. However, the only positive thing about the hotel is the nice staff who politely keep saying: sorry but it’s impossible. It’s late at night and I’m too sleepy to go through other detailed stuff. This is a 4 star hotel, not deserving even 1.
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