Utente ospite
2 febbraio 2023
I would be giving it a 1/5 if it wasn’t for the receptionist Thomas. Had 2 receptionists which made our group feel unwelcome, then put on the phone to a woman who was abrupt and spoke aggressively to me. If you are looking to book a quadruple room, you won’t get one, as when I booked one I got 2 rooms 1 room with 2 single beds and 1 room with 1 double. Not only am I a double bed short of my booking, but also me and my friends weren’t in the same room. On arrival a bald receptionist argued with me about the booking I made and when I was trying to explain he constantly told me I booked different rooms, he then put me on the phone to the aggressive woman, who was also cheeky and very ill-mannered. The next morning I was greeted by Thomas, a very friendly receptionist, was very easy to have a conversation with him. Later that night a man called Nabil told me I was not allowed to use the bathrooms in the lounge area and I was to use the one in my room , after I looked it him with confusion he did sigh and tell me I could. An unwelcoming stay, made to feel an inconvenience by the majority of the staff, Will never stay here again.
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