Hotel in zona Ipswich Station, Ipswich

Ho perso il conto quante volte ho soggiornato al Novotel Ipswich negli ultimi due anni, ma non sono stato per sei mesi. Il hotel è molto ben situato nel centro di Ipswich per pub, ristoranti e marina vicina. L'unica influenza che ho è che il wi-fi è sempre colpito e mancato.

No one lead me to my hotel room. It took me 5 minutes to spot my room. The heater wasn’t working or maybe I didn’t just know how to use it. The receptionist for check in wasn’t at the reception so I waited 10-12 minutes to check in.

To say that I was disappointed with, the Station Hotel in Ipswich is the greatest understatement of the century, the ‘hotel’ is a disgrace and an absolute hovel of a place in which I would not make my worst enemy reside at. The exterior and bar restaurant area are,at first impression good, in terms of style and décor however it soon becomes apparent that it is not very clean. However, when you climb the stairs to the accommodation this hovel of a place to stay reveals itself, the corridors and hallways are very run down and have a desperate requirement for a clean let alone a coat of paint and some maintenance. The room was awful, if I could have found another place to stay in the locality I would not have stayed it was astonishingly poor, in terms of décor, maintenance, and upkeep. This manifested itself when I noticed a hole in the wall, the ancient worn-out furniture, the stained wall above the electric heater, the lack of any bedside lighting (in fact, the only lighting in the room was from the harsh ceiling light), the television did not have an aerial therefore it only had BBC channels to watch, even though the room benefited from wardrobe yet with no clothes hangers it was rendered it useless, the hot tap over the basin was not connected to the water supply, therefore, there was no hot water, the only window in the room had single glazing and with so many gaps in the frame the cold air from outside streamed in the room making it impossible for the small electric heater to heat the room, the old mattress on the bed made for an uncomfortable nights sleep not helped due to a thin duvet and worn out pillows… I could add more... The website states that... ‘We have a selection of newly re-furbished beautiful rooms available’ and absolutely wholly an untruth, the site goes on to inform you that guests should expect ‘a comfortable well presented double room with ensuite shower. The bright and airy bedrooms at Riverside Hotel have large windows and tea/coffee facilities. All rooms have a work desk and TV, and ironing facilities are also provided. Free Wi-Fi is accessible throughout’ apart from the Wi-Fi all is fiction. A GREAT PLACE TO BE… as headlined on the website… it is definitely NOT. This is a terrible, disgusting hovel of a place to stay. The owner is delusional if he believes that he is offering guests ‘ a comfortable well presented’ place to stay however it was apparent that he does not care about that because when I presented him details of my stay he was full of excuses, could not bring himself to apologise for the inconvenience and lies told. He does not deserve anyone’s business. His attitude is replicated by the rest of the management team who also do not care about the hotel or any level of customer service. Described as a three-star hotel, it is not even worthy of being a one-star and should be avoided at all costs.

Bella e adeguata al prezzo. Non così data come alcuni dei migliori hotel occidentali in tutto il Regno Unito. Adatto per 1 notte di soggiorno.

La nostra stanza era senza spot. La reception è al ristorante, quindi assicuratevi di ottenere ciò che volete prima che chiudono alle 11:00.

I am not often writing reviews, but this hotel deserves my time, and especially the front desk lady, I think her name was Esther, she was like a God sent when we came to Ipswich with no plans to stay, and we where tired and really needed somewhere to stay. We booked 30 minutes before arrival, and the front desk lady met us with such a nice and welcoming attitude that we did decide to stay an extra night because the first impression was so good because of her! The hotel is clean, and have everything your need. The service is supreme! Way more than I have seen in other three start hotels before. I can highly recommend this hotel!

Molto bene, molto bene

Il prezzo dell'hotel è molto ragionevole, che include anche il buffet di colazione inglese completo, per la mia sorpresa. L'hotel dispone anche di piscina e Suna, anche se non abbiamo tempo da usare. La stanza è anche spaziosa. Ci sono molti posti per parcheggiare proprio davanti all'hotel.

L'hotel è a pochi passi dall'Ipswich, il personale è molto accogliente e estremamente utile. Le camere sono di buona dimensione e molto pulite.Il personale di servizio pulisce la nostra camera ogni mattina dopo che siamo usciti, che è stato eccellente. Il ristorante è di qualità molto elevata e vi è una buona scelta, tra cui le opzioni vegetariane. Nella zona del bar, dove è di natura rilassata, si può ordinare cibo dal menu del bar o dal menu del ristorante. In ogni caso, niente è mai troppo difficile. La piscina, la sauna e la stanza di vapore sono un must. Mio marito usava la palestra di dimensioni medie e poi sarebbe venuto in piscina per un jacuzzi. Anche se hanno il trattamento spa disponibile, non posso commentare, perché non ho usato l'impianto. Se vuoi un po' di relax o visitare il mare, Felixstowe è a soli 30 minuti di cammino. Ci sono anche molte case di fiducia nazionali da visitare. Questa è la seconda volta che siamo stati all'Hotel Belstead e posso dire sinceramente che la visitaremo di nuovo.