pauline260
7 aprile 2025
We stayed for 4 nights we asked for the room to be cleaned & when we arrived back it hadn't been done, so we asked & they said we had lot of people checking out. So they would rather clean rooms with no one in rather then look after the customers that are still there, we was told to leave all rubbish & towels outside the door ( really) we again asked for a room clean loo roll soap dispenser replenish, we got loo roll but that was all so hence the bad reviews. We didn't expect much but I just don't know what to say customer service very poor Better get a Travelodge as we stayed there in December over Xmas and it was so much better sorry but it's not our fault if your short staffed you take the money but don't give the service !!!! Tut Tut
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