The Waverley Inn Holiday Homes

The property was sufficient enough for our 2 night stay as a family of 5, because of the length of our journey from the midlands. We needed a place to stay and to self cater as a last minute booking through *********** for a family funeral. I was sceptical because the reviews were very disappointing. I was regretting booking. We had to go to inverness Town centre to collect our key, no parking so my husband stayed in the car whilst I ran in. On the 1st floor i was greeted where I gave my husbands name. The young man reached in his pocket and gave me the key. This took a matter of moments. We drove to property 11A. There was off road parking. We went in and yes I have to agree with the reviews. The carpets are really in need of a good clean, wood work and doors included in the kitchen on door fronts need a good spring clean and them keeping on top of. There are a couple of holes in The wall. We immediately checked the bedding after reading comments of finding dirty bedding but this was not the case. We was happy to find some loo rolls in place and towels. No hand soap so make sure you take some with you. You will probably need a tea towel and cloth, there is a dishwasher and some tablets whilst we was there. On our last day I struggled with sleeping so I decided to give the place a bit of a clean. So around door handles, cupboard fronts, glass doors, pvc doors, the kettle, sockets, and I cleared out the freezer of very old bags of ice and the dirt in the bottom of it. I also sorted the cleaning cupboard out as was a tip. Items chucked in a cleaning products leaking over the travel cot. Before we left I decided to ***** the beds to make sure that the next person definitely gets a change of bedding. The mattresses could do with a good clean in the master bedroom and the one under the window with the two singles. The shower sets off the smoke alarms. The showers both have a bit of mould stains but I would not say that it is dirty. I emptied all the bins and added new bags as we found rubbish left from the previous guest in the kitchen bin. Also a small amount of crisps crumbs on living room floor. I also threw away old packets of food left by someone before us behind the microwave. There is obvious leaks that are either active from the showers/bath upstairs in both corners of the kitchen. This really needs to be addressed by the company as it has been mentioned many times. The side of the bath is also off. Really unappealing look. Basically if you are happy to be helpful, the cleaning stuff is there. I feel the cleaner could be under pressure with their work load and I tried to be helpful and help make a nice stay for the next paying guest. If the cleaner is slacking I suggest they address this or employ more staff to please all your guest. The property is very modern and has a huge potential for being very pleasing to all your guests and make them want to return. It was great for everything we needed but all this attention to detail will have p