Hotels con internet a Aqaba

"Very good hotel, location, staff, clean. Only the AC is not really working and there is sound during take a bath maybe from heater. But overall, i like to stay the hotel. Thank you very much."

"Un hotel resort appartato vicino alla riva del Mar Rosso, dal cameriere al soccorso, tutti qui ti porteranno un sorriso e sentirai sempre il calore unico dei giordani! La caratteristica più distintiva dell'hotel è la band: la sera, ballare con la musica melodiosa sulla riva del Mar Rosso ti regalerà un'esperienza diversa durante il viaggio! Questo è l'hotel più musicale di Akaba. Consiglio in particolare la loro band, sono tutti molto belli!"

"Buen hotel, el check in y check out rápido y sin complicaciones, el cuarto no es muy lujoso pero por lo que se paga está acorde, solo las instalaciones se ven ya un poco viejas, pero aun tolerable"

"Abbiamo avuto un ottimo soggiorno all'Hotel Alena a Aqaba. Dalla nostra arrivo, il personale era incredibilmente gentile e utile. Ci hanno permesso di controllare in anticipo e anche di aggiornarci in una stanza più spaziosa, che è stata una bella sorpresa! La posizione dell'hotel è perfetta, tutto è a pochi passi, compresi ristoranti, negozi e le principali attrazioni della città. La pulizia, il comfort e il servizio eccezionale hanno reso il nostro soggiorno davvero piacevole. Raccomandiamo molto questo hotel e sicuramente rimarremo qui per la nostra prossima visita ad Aqaba!"

"the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms one of our rooms 631 a/c was not working very disappointed with hilton this time to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us"

"L'hotel è generalmente eccellente, ma è un po' stanco.Vale la pena considerare: le piscine operano in inverno prima del tramonto, c'è un jacuzzi e un bagno interno (separato per uomini e donne; lavorare fino alle 23:00). Puoi portare una bottiglia di alcol e prodotti sigillati dal negozio, e non puoi portare cibo dai ristoranti al di fuori dell'hotel."

"Il paesaggio della piscina è molto bello. Ci sono 2 piscine adulte, le piscine familiari e la russa sono così situate che non danneggiano le piscine adulte. La spiaggia è bella, si può snorkeling. Servizio molto attento. La posizione dell'hotel è fantastica perché direttamente sul mare rosso. La cena può anche essere buona fuori dall'hotel. Il buffet per colazione è ricco e versatile. Un soggiorno molto rilassato. "

"We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!"

"Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in"

"Роскошный отель! Свежий ремонт и обстановка! Запах отеля - восторг! Потрясающее качество постельного белья и есть выбор подушек. Классный пляж с белым песком, но вода освежающая. Потрясающие завтраки и ужины в ресторане. Тирамиссу лучше , чем на родине десерта:) была ситуация когда понадобился градусник, а на помощь подошел медик отеля, провел короткий осмотр. Благодарим за заботу!"