Utente ospite
2 maggio 2023
This property is located by the side of a river, overlooking the mountains. Excellent location at a walkable distance (without luggage) from Interlaken Train Station. The place reopened after a detailed renovation in April this year. Since we were one of the first guests, everything was brand new inside the room. The chalets give a homely feeling, with spacious rooms, but with a small bathroom. The room is well furnished with a bed, sofa bed and two chairs. There is also a kitchenette but it is not available for guests' use yet. Beware, there is a fine of SFr 300 if you use the oven!! As of now, this cannot be considered a full scale Hotel, because the reception does not work 24/7 and the restaurant opens only at 2 pm. We did not opt for "room service" breakfast, as supermarkets and restaurants are available near the train station. As we were not craving for Indian food, we did not use the Hotel's restaurant service. Views from the room are superb and full marks for the location. The owner(s) are directly involved in managing the property and hence one can expect higher service levels. Our request for an early check in was accommodated, and we were pretty impressed with their attitude. We had only one glitch during our stay. Had arranged with the reception, a taxi for an early morning trip to the railway station for our onward travel to the next country. Unfortunately even after 7 minutes of waiting, the taxi never arrived. In Switzerland, every second counts, and are masters of punctuality. Since there was no rain, we managed to walk up to the station, pushing / pulling our large bags and reached in time for our train. My advice is to get the phone number to the taxi operator upfront, so that follow up can be done direct, in case it doesn't show up. Unfortunately the hotel reception phone number takes you to an answering system at that time of the day. In spite of this episode, I would definitely recommend this place, as everything else was excellent during our stay and I am sure that all amenities will be available to the guests in the very near future.
Traduci