Hotel Aura Grande

Disappointing Experience – Not Worth the 3-Star Tag I recently stayed at this hotel, which is listed as a 3-star property, but the experience was far from what one would expect from such a rating. The classification is quite misleading due to several key issues: Infrastructure: The overall infrastructure felt outdated and poorly maintained. It didn’t reflect the standards of a 3-star hotel. Staff Behavior & Service: The staff's attitude was indifferent at best. Communication was a major issue, and morning room service was practically nonexistent – no one answered the phone, and when I went downstairs, I found staff literally asleep. Room Service & Food: We were told on the first day that room service and food would be readily available, but that turned out to be false. Orders were messed up consistently – we ordered aloo kulcha but got paneer instead, ordered kadai paneer and received something closer to mixed veg with paneer, and bizarrely, a salad came with dry red chilies instead of the expected green. The food was just okay taste-wise, but definitely not worth the prices charged. Positives: The only good things I can point out are that the place was clean and felt safe enough for a family stay. That said, these positives do not make up for the overall lackluster and frustrating experience. Verdict: This place seriously needs to re-evaluate its 3-star claim. With some staff training, service improvements, and honest communication, it might stand a chance—but as it stands now, I wouldn’t recommend it. --- Want it to sound more formal or casual?

It was really good and comfortable and it was very safe! Family friendly and very hygienic. I really loved the stay

It was a nice experience during stay. Room was clean but the only issue is that rooms are small.....

The staff on the property were very attentive. The bell boy was available at 12 in the night. Rooms and bathrooms were clean. But as the property is new ; they told us the kitchen was operational after 11 AM , so they could only offer very few breakfast options so Poha , Stuff Paratha , bananas and Tea were given for breakfast which was good enough.

Very good property nyc staff very nyc place and clean property and nyc nature all staff very good staff

Good, value more money. low on amenities but location is pretty good. Staff is helpful and rooms are clean.