Rivoli Suites

الف شكر عالخدمه والموقع

Hotel management of Rivoli suites asked someone to put poison around the entire hotel. Many of cats died there already. They haven't empathy for helpless and innocent animals.!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is a mixed spa, more like a bustling market, with about twenty people at the same time, making it noisy and chaotic. Starting with the reception, the staff member spoke to me without making eye contact and aggressively told me to wait. After a 20-minute wait, they gathered us and took us to the changing area. The robe I pulled from the locker was wet, and I had to search for another since there were no disposable underwear available—you had to buy your own. Then, in a small sauna crowded with about ten people, I decided not to stay. The steam room had a strong musty smell and was also mixed. When I asked why I hadn’t been informed about the mixed nature, I requested a private area. Instead, they led me to a very dirty hammam, where the products were in open, unclean containers and the water was cold. At the entrance to the exfoliation area, I asked the attendant to turn off the AC, but she refused, saying she would be too hot. She then used an exfoliating glove that had blood stains on it, which I refused. When I declined the treatment, a supervisor told me that if I didn’t like the hammam, I could leave. It felt like I was being forced to accept their lack of hygiene or exit. The manager did come to apologize, but at that point, I didn’t want to continue. I opted for a massage, but the therapist seemed untrained—she just poured oil on me, and my face ended up red from some kind of paraffin product. Overall, I would not recommend this place due to the poor hygiene and lack of professionalism.