Iberotel Casa Del Mar Resort

房間不如招待所。1300一晚的價格可以有更多的選擇。這個酒店自己的診所看一次病300歐元。建議都去住更好的酒店。如果不是臨時訂不到酒店。千萬不要住 一下這些葯加一針退燒針。300歐元💶

Il personale è stato fantastico, tutti sono stati brillanti, soprattutto un addetto di nome Eid, non avrebbe potuto fare di più per noi, il cibo però era altalenante. I bagnini erano tutti fantastici e il bar iniziava tutto alla grande ……………………………………………………………………………………………………………………………………,.

We visited here as a couple in our early 40s looking for a relaxing week in the sun. This is our 5th different hotel we have stayed at in Egypt and we were not disappointed or let down at all! Check in and arrival very welcoming, asked to take a seat in reception and hot towels and cold beers were given to us whilst they went through all the relevant things (passport checks etc) Before we arrived I emailed and asked in advance for high floor, during the check in they mentioned this and said that we have indeed got a top floor room (there are only 2 or 3 floors depending on which part of the hotel it is) we were then taken to our room, the staff member helping us with our luggage also explained to us about where everything was. Our room was everything that we would hoped, a massive comfortable bed: a walk in shower that was fine, air con, a free use of the safe. Tea and coffee facilities and a fridge (the things in the fridge are not part of the all inclusive so don’t drink them if you don’t want to be billed for them). The view from our balcony was great too and the pool at night looks great! The bottled water is replenished everyday by housekeeping, if you ever need any more you can call housekeeping and they will send some up. The main restaurant was by the main bar and isn’t that big but we never had an issue getting a seat no matter what meal it was or time, the staff in there are brilliant, so friendly and helpful, a massive thank you to Ahmed Adel who is the most friendly and welcoming member of the team and an asset to the hotel. On one occasion I went to get myself a drink, he smiled and said that what he was there for so can I please let him know and he will get it for us and for the rest of the trip when we walked in he always there to greet us and knew what drinks we were after. Adb eld (the rest of his name escapes me) who worked the bar at the ‘lively’ pool is also one of the staff members who went above and beyond, All the staff know pretty quickly what you like to drink and on our 3rd morning Adb was confused when my wife asked for a white coffee and not a beer, it was a running joke for the rest of the holiday and again another member of the team who stood out for us. The Al a carte restaurant food was fantastic, we went once, the service was amazing and the food was awesome; the steaks are delicious and well worth a visit. Evening entertainment was usually a singer or musician which was always very relaxing by the pool, again, there isn’t that many seats when you look but we never had an issue getting a seat and the staff were always coming round asking if you wanted anything else to drink. There was also a kids disco and evening entertainment in La Bouchon which is near reception we never went to these but didn’t hear anyone complain, the entertainment team also put on a beach and pool party in the sister hotel opposite, again we didn’t go to these but heard no complaints. The drinks were really nice too, we only h

Well the whole stay was amazing, the staff was extremely helpful welcoming, they made it happy vacation, The receptionists Adryana&Mohamed Abd el latif, The restaurant staff Ibrahim, Ahmed Adel ,Mohamed Abd el razik, Mr Amer and Mr. Joseph William,most of bar staff. I didn't get the chance to have all the names, but anyway the hotel is very comfortable and friendly. The location is very nice , the beach access is nice and the service there is excellent too, I can't remember the waiter's name but he was very nice.

Well as this was our 6th visit it did not disappoint, absolutely fantastic hotel just what we like ,the food is plentiful always hot ,lots of variety. Ahmed Adel in the restaurant was amazing constantly, making sure we were watered lol.as were all the staff smiling all the time. Was nice to see some old staff and new , a very big credit to this hotel,should be proud . the animation guys are great chatty and went out of there way to say hello. I would say one negative is the entertainment must try to involve English not just French,on saying that we have already booked for our 7th time, see you next year .

We were disappointed with Iberotel Casa Del Mar. There were quite a few important negatives that dragged down the experience. We will not be returning. If you don’t mind cold food, no sleep and being harassed, then you’ll be ok. Room Hotel was very loud at night, until 1am. Mosque woke us up every morning at 4.30am. So we were getting very limited and broken sleep. As our room was right next to the Little Bar/entertainment seating, we asked at reception if we could move rooms in the hope of a better nights sleep, to which the man who served us was rude, shrugged his shoulders, and said ‘I can move your room but it won’t make a difference’. To make matters worse, coupled with the noise, the bed was uncomfortable and very hard, even with a mattress topper. It felt like sleeping on concrete. The shower in the bathroom was revolting. When you stay in a hotel, it is always expected that the shower grout/sealant will be a bit dirty as it is difficult to clean. However our shower clearly had not been cleaned for a long time, photos are attached for reference. Minibar noisy, dirty and not included - very expensive too. Only x2 sockets, not enough. Housekeeping failed to fill our shampoo and body wash more than once meaning we had to leave a note. We also got to night 8 and our sheets had still not been changed, so we had to leave a note for that too. Food Disappointing. Some of it we really enjoyed, however, there was no consistency. More often than not it was lukewarm, bland, fatty and cold. On an evening the carved meat and fries were consistently cold. Bread and cake stale. They offered food from the previous night cold around the pool. Menu at the Italian (on the evening) was very limited to seafood only. Very hot in the restaurant and limited outdoor seating. Dirty table/cutlery on more than one occasion. No self serve ‘snack bar’ by the pool. There’s a sit down food area but with a limited menu. If you wanted something quick on an afternoon, this was not possible. Drink Not good. Soda and lager ok, however, cocktails were awful. Vodka had a horrible aftertaste. No bottled water and only a glass bottle in the room. Dangerous for use in the bathroom when brushing our teeth. Lager served in a tiny glass, no more than half a pint. ‘Fanta’ and juice served from a bottle, often warm left on the side. Pool Good, enough seating (could find a sun bed throughout the day) but doubt there would be in Jul/Aug. Little/no chlorine in the pool however. The heated pool was louder and the non heated pool quieter. Hot tub felt and looked dirty. Staff Ibrahim on the pool bar by the unheated pool was brilliant every single day. He was friendly, attentive, and welcoming. He should get some extra time off. The service when eating was generally excellent, with drinks being brought over to you and plates cleared quickly. There were however some members of staff who would ignore you whilst waiting because they were on their phones. It was reall