Ancient Sands Resort

This hotel was great and the people who worked there certainly made sure we had a great holiday, so friendly! The private beach was well organized and equipped with everything. The swimming pools were beautiful, nice and warm and pleasant to lie by. The animation people were very friendly and organized fun activities. The room was very spacious, but I thought that it could perhaps use an update in certain areas, such as there were some damaged areas on the furniture, walls, etc. But we could still live with it, because everything was very clean and well cared for. was for the rest! The food was delicious, every evening a different theme (make your own pizzas, sushi, etc.). We also just ate raw vegetables and didn't experience any problems. Service here is also TOP! I would definitely consider going back to this hotel! We also had an introductory golf lesson, which was a fun experience I will miss all the super sweet people on the staff at this hotel for a long time! There were works going on in and around the hotel, which was a bit annoying and disrupted the peace and quiet of the pool/room.

Overall experience was very good! On the first day we felt very welcome, because of the reception. We’ve got clean towels and a drink and we’ve got all the information we needed. After the check-in we’ve got transfered to our room by Sammie (with the blue eyes). The room was very big, clean and has everything you need in a room. Maybe an option is to put 2 washing blocks for the washing machine in the room (or that you can buy them at the reception) Big compliments to the staff, they are very kind and hard working, big respect to all of them. Again the service is really a 10/10 !!! The food was good but sometimes we missed a little diversity. We noticed that the staff did their best to create something different every day. But there are a lot of the same meats, vegtables and fruits. But the taste from the food was good and there was plenty of choice. I also think that you can make the buffet room a bit cozier with other lights and decoration (but that’s my personal opinion) we liked the oriental night with al the nice decoration! We’ve been also to the beauty salon. The staff was very kind but I think that the overall experience can be better in a beauty salon, at first the hygiëne (especially the pedicure station, the foot bath, but also the little trolly’s with everything in it. No one is working with gloves/face mask during the treatment. The quality from the nail polish can also be better, and also the ambience of the beauty salon. If you make it more like a spa kind of vibe, it will be a lot relaxer. Put relaxing music on the background etc. Also there was a lot of staff playing/sitting on their phone, in my opinion not so professional. This is no critic but personal feedback for upgrading the hotel and beauty salon experience. Another tip: I think when there is more cooperation with the local people from the area for excursions etc. Instead of the travel agency’s it will be better. A little book with al the information in the room will be nice, also with information about the tuk-tuk, where to go, excursion, what to do in the hotel etc. My feedback comes from a very good place in my heart, I have been working in different (very good) hotels in the Netherlands for 15 years and it was always my challenge to create the best experience for all of my guests. And the feedback was always very welcome to me, so I hope that you take it the positive way! Special thanks to Tarek, for cleaning our room everyday and for the art with the towels, Tarek is very kind and asked us everyday if we needed something in the room! For me one of the most important things is a clean room, and that was for sure very good! And again, for all the staff in the hotel, at the pool, the beach. EVERYONE, big big respect for all of you. You made us smile everyday, and we noticed al the hard work, and really appreciate it. Thanks again! Kind regards and love, Demi & David (room 5243)

Myself and my partner spent a week here at the end of Nov, and what a week it was. From the minute we arrived and checked in , with the ever helpful Magdy on reception, we had an amazing experience. As returning guests at this amazing hotel, we were given a complimentary room upgrade, which meant we had an amazing suite for a week. Nothing and I mean NOTHING is too much trouble for the team at this hotel. The hotel is amazingly clean and there's always a member of staff cleaning, tidying or gardening to keep it pristine. The food is truly delicious for an all.inclusive offering, with a daily selection of dishes and truly there's always something for everyone with a massive choice of freshly prepared tasty dishes. If you want to feel valued and be spoilt whilst on holiday this is definitely the place for you. Even down to the pool attendant, at the leisure pool ( where the pool bar and it's ever attentive barman who keeps you supplied with drinks to.your sunbed ), comes over and will offer to clean your sunglasses for you ! This hotel is a masterclass in making your holiday special.. the animation team are a friendly bunch , and always around to help and ask if there's anything more you need. Overall a faultless stay with literally nothing to complain about in our week's stay. We enjoyed this stay so much, we've already booked to return in 11 weeks.. roll on Feb the 17th when we return for another week in what's probably the best hotel we've stayed in.. a bold statement but truly deserved. Well done and thank you to everyone single person at this glorious resort.

Fantastic experience. All the staff were very friendly. Tarek kept our rooms spotless and made us feel very special with his towel decorations. Hashed at the Leisure pool was very polite. Omar from animation team was exceptionally friendly and energetic . Would definitely recommend . Great food and location.