Sheraton Bailuhu Resort,Huizhou

Recensioni su Sheraton Bailuhu Resort,Huizhou

Sheraton Bailuhu Resort,Huizhou

No.1 Yajule Avenue, Ruhu Town, Huicheng District, Huizhou, Guangdong, 516021, ChinaDettagli hotel
Sheraton Bailuhu Resort,Huizhou
Sheraton Bailuhu Resort,HuizhouSheraton Bailuhu Resort,HuizhouSheraton Bailuhu Resort,Huizhou
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Molto buono
985 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.5
Servizio4.5
Pulizia4.6
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Tutte le recensioni(985)
Recensioni positive(956)
Recensioni con foto/video(433)
Ambiente di classe(247)
Reception gentilissima(122)
Ideale per bambini(114)
Piscina meravigliosa(112)
Vista sul lago isolato(57)
Ottima aerazione(34)
Con area gioco per bambini(19)
Con piscina a sfioro(15)
Recensioni negative(29)
Colourgoonline
Camera Deluxe (2 letti, con vista sul giardino)
Soggiorno: feb 2024
Famiglia
4 recensione
3.2/5
Pubblicata: 14 feb 2024
A pretty big resort with quite a lot of facilities, enjoying the time off and quiet place, enjoying the birds singing in the morning. Even though the lake in front of us was dry due to some maintainable work, still a good place to recommend
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Risposta dalla struttura: 親愛的貴賓:沒能給您帶來百分百的體驗感,實在是很抱歉呢~我們非常重視您的心聲,根據您的意見,我們定會對各項設施設備做定期維護;希望您一定不要對我們失去信心;您在店期間,有任何需要,請隨時反饋給我們,小夥伴們24小時也都在為您服務,直到您滿意~~
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: dic 2023
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 6 dic 2023
Clean and tidy room/ Beautiful view/Staff service was beyond expectation/Thanks to Lin and his team/A pleasant stay with u guys/Life is fantastic!!!
Traduci
Risposta dalla struttura: Dear guests, thank you for your encouragement, warm and thoughtful service and comfort, our colleagues will be in your affirmation, with a better mental outlook, to serve every guest. Welcome to Egret Lake again and enjoy the fresh air and beautiful lake view~
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The Ropers
Suite Adatta alle Famiglie - 1 Camera (1 Soggiorno)
Soggiorno: ago 2023
Famiglia
38 recensione
3.2/5
Pubblicata: 31 ago 2023
Great location and spacious rooms. Lovely pool. Staff can be a little more helpful and maybe explain the activities and locations of the amenities available. Breakfast can be better. All in all a good place for a quiet family holiday with lots for the kids to do. Avoid the “beach” after 4pm on the riverside.
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Risposta dalla struttura: Dear guest, we are very sorry for the inconvenience caused to you. We deeply apologize! We will provide feedback to the hotel management on all aspects you mentioned, striving to do better during your next visit. Thank you again for your valuable feedback and sincerely wish you all the best and a beautiful life.
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Adrien
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: ago 2023
Famiglia
13 recensione
2.7/5
Pubblicata: 14 ago 2023
We were lucky to be upgraded to a suite since we booked 2 rooms. Unfortunately, the amenities and the breakfast were not up to the Sheraton standards. The swimming pool was very old, the lights inside the swimming pool were not fixed and could provoke serious hazards. We asked for some drinking water at the pool and were told to go to the reception desk to get it. The breakfast was so so, blend vegetables and raw bacon were served.
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Risposta dalla struttura: Dear guest: We are really sorry for not being able to bring you a 100% sense of experience. We attach great importance to your voice. According to your opinion, we will strengthen the improvement of catering, and the facilities and equipment will be regularly maintenance. I hope you will not lose faith in us; And please give us one more chance. During your stay in the store, if you have any needs, please feel free to feedback to us, our friends are serving you 24 hours, until you are satisfied ~~
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Chocho wayne
Camera - Vista Lago
Soggiorno: mag 2024
Lavoro
11 recensione
5.0/5
Eccezionale
Pubblicata: 25 mag 2024
It was really good
Traduci
Risposta dalla struttura: 尊貴的客人,您好!感謝您選擇 惠州白鷺湖雅居樂喜來登度假酒店作為此次出行的下榻之所,並與我們一同分享您的入住體驗,同時也非常感謝您對酒店工作人員的專業服務作出好評。再次感謝您的評價,我們將翹盼您的再次光臨!
Utente ospite
Camera - Vista Lago
Soggiorno: feb 2023
Solo
3 recensione
4.5/5
Ottimo
Pubblicata: 20 feb 2023
It was my first time in this resort and I enjoyed it. The staff was very friendly and accommodating, the area was nice and quiet (perfect if you want to get away for some peace and quiet), and my room was lovely. My only draw back was that the tub in my room was a bit small. I'm already a tall person so it was a bit of a squeeze but still enjoyable. The food at the restaurant was more on the Chinese side but that's to be expected given the country we're in (even at a global hotel chain). If you do not have a problem with Chinese food, then you will enjoy the food. I personally liked the boiled shrimp and a spicy crab dish that they had available for dinner. I'm glad I ended up finding this location on Trip, and I would be back again.
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Traduci
Risposta dalla struttura: Dear guests, thank you for your encouragement, warm and thoughtful service and comfort, our colleagues will be in your affirmation, with a better mental outlook, to serve each guest. Welcome to Egret Lake again, enjoy the fresh air and beautiful lake.
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Bhatti
Suite Deluxe
Soggiorno: lug 2022
Coppia
18 recensione
2.0/5
Pubblicata: 31 lug 2022
Service is too bad, starting from reception desk, the staff don’t even answer and just in there work, we wait for our room almost 2 hours as the cleaning staff still not clean the room, at around 5pm we get our room. The breakfast is just normal and staff don’t care about your table have some spoon or salt and pepper.. overall I think the managment don’t train staff that they are working in Sheraton, it seems a normal 3 star Chinese hotel. Bad experience , will never want go again.
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Risposta dalla struttura: Dear Madam/Sir, Thank you for choosing to stay at the Sheraton Bailuhu Resort ,Huizhou and providing your honest feedback . Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Huizhou. Sincerely,
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Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: set 2023
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 10 ott 2023
mandy很nice
Traduci
Risposta dalla struttura: 感謝您對我們同事的認可,將心比心,我們也會有自己的旅途,也希望初次來到一個陌生的環境能遇見一家温馨舒適有安全感的酒店,今日,能用我們的一份熱心,誠心換您的舒心,安心,我們真的深感榮幸,希望您下一次白鷺湖之旅還選擇喜來登,期待您~
ROSTYSLAV
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: gen 2022
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 25 gen 2022
Nice hotel
Traduci
Risposta dalla struttura: Thank you for your stay and praise ~ to be able to get your affirmation and praise, all our efforts are worth it! We look forward to your staying at Sheraton Egret Lake next time you come. Good luck to you!
Lili8207
Camera Deluxe (2 letti, con vista sul giardino)
Soggiorno: gen 2025
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 19 gen 2025
酒店的環境非常優美安靜,尤其是周圍的綠化宛如一大花園非常美麗,整個酒店很大很大不愧是喜來登,衞生很好服務也不錯,尤其是餐廳的小姐姐🧍♀️,有一説一這確實是一有點年代的酒店了,如果陽台放兩張椅子💺更理想。周圍的餐廳比較少,
Traduci
6/14
Risposta dalla struttura: 尊貴的客人,您好!感謝您選擇 惠州白鷺湖雅居樂喜來登度假酒店作為此次出行的下榻之所,並與我們一同分享您的入住體驗,同時也非常感謝您對酒店工作人員的專業服務作出好評。再次感謝您的評價,我們將翹盼您的再次光臨!
Utente anonimo
Suite Deluxe
Soggiorno: gen 2025
Viaggio con amici
24 recensione
3.2/5
Pubblicata: 12 gen 2025
第二次入住這家喜來登了,這次的體驗感差了點,住了兩晚,第二天一大早不到9點還在睡覺就來敲門問要不要打掃,吵人休息。後面讓阿姨下午再來打掃,晚上回來發現喝了酒的杯子沒洗,一次性拖鞋也沒有給新的,洗手枱用過的紙巾還在原處沒有扔,浴缸泡完澡也沒有洗乾淨,望重視。 其他方面還不錯,停車方便,周邊環境舒適安靜。
Traduci
Risposta dalla struttura: 親愛的客人,給您帶來不愉快的體驗,實在是很抱歉呢。我們一定會在小夥伴的服務意識和技能努力加強,希望您一定不要對我們失去信心;也請您不要生氣,您在店期間,有任何問題,請一定反饋給我們,小夥伴們24小時為您服務哦~ 希望您給我們一次機會,定會讓您滿意~~
Utente ospite
Camera Deluxe (2 letti, con vista sul lago)
Soggiorno: nov 2024
Viaggio con amici
8 recensione
5.0/5
Eccezionale
Pubblicata: 22 gen 2025
房間整齊乾淨,湖景房,可以看到外面的白鷺湖很漂亮。酒店的自助早餐也不錯,午餐的點心套餐好吃又不貴,酒店安靜舒適。酒店附近走走,可以看到沙灘、草坪,還有人休閑圍爐煮茶,很愜意。還有酒店附近樹木多,空氣好!贊贊贊贊!
Traduci
Risposta dalla struttura: 尊敬的客人,您好!感謝您選擇下榻 惠州白鷺湖雅居樂喜來登度假酒店並利用您寶貴的時間給予我們評價,您的好評是我們不斷前進的動力,期待您下次光臨,祝您生活愉快。
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: nov 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
設施:很完善,天氣涼了,户外泳池沒有開,很遺憾。 環境:毗鄰白鷺湖,景色宜人,特別是湖景房超讚。 服務:主動升級房型,所有人都是主動問好,晚上停車場還有服務人員巡邏。前台還推薦了竹園飯店吃窯雞,超好吃,超預期。
Traduci
Risposta dalla struttura: 尊敬的客人,您好!感謝您選擇下榻 惠州白鷺湖雅居樂喜來登度假酒店並利用您寶貴的時間給予我們評價,您的好評是我們不斷前進的動力,期待您下次光臨,祝您生活愉快。
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 nov 2024
非常開心的秋季旅行,酒店的服務很貼心,前台女孩小鄭服務讓人覺得很温馨,幫忙升級了湖景房,站在陽台望着藍天和湖景特別放鬆。退房時遇到前台的Winnie服務也很專業,服務好。事實上整個酒店服務都很專業,遇到停車場的2個年輕小夥子也是非常熱情幫忙搬物品,總之我們非常喜歡喜來登的這個度假酒店,性價比非常高,安靜舒適。以後會常來度假的。
Traduci
Risposta dalla struttura: 尊貴的客人,您好!感謝您選擇 惠州白鷺湖雅居樂喜來登度假酒店作為此次出行的下榻之所,並與我們一同分享您的入住體驗,同時也非常感謝您對酒店工作人員的專業服務作出好評。再次感謝您的評價,我們將翹盼您的再次光臨!
Utente ospite
Camera Deluxe (2 letti, con vista sul giardino)
Soggiorno: ott 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 8 ott 2024
喜來登畢竟是品牌度假酒店,服務人員的態度都很不錯,辦理入住的前台漂亮姑娘耐心有禮,有問必答,態度很好。 這酒店雖然有些年頭了,但房間還是整潔乾淨的,這點還不錯;只是裏面免費的遊樂設施較少也相對陳舊,除了負一樓有抓娃娃、機動遊戲那片遊樂區相對人氣旺點,而酒店室外想打卡的靠近白鷺湖的無邊泳池也在維護中沒開放,可惜了,其他小童遊樂池區都是要付費的,禮堂等網上看到的打卡點也是沒人維護管理,這方面就稍差一點。 酒店外部環繞白鷺湖,風景不錯,散步走走還是挺舒服的,還有個人造的小沙灘,不大設施也不多,孩子玩一下沙還是可以的。 這次訂房是連住套餐,贈送了第二晚酒店中餐廳的粵式點心自助餐,餐單上可任選點心,足夠吃飽,點心的出品還挺好的,食材較新鮮,味道也不錯。 總體來説,對於這次休閑的家庭遊,性價比還是可以的,只是建議酒店應該把室內外較陳舊的設施適當翻新維保一下,好好利用起來,改造成更好的打卡景點,更有利於吸引客流。
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6/13
Risposta dalla struttura: 一路走來,我們無法猜測將是迎接什麼樣的風景,沒有預兆目的地在哪,可是前進的腳步卻始終沒有停下,只有在前進中尋找,不斷探索,我們才會走的更遠,感謝您的入住和點評,我們也會愈加完善自己,期待與您的再次相遇~
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