4 Chome-4-26 Kotoni 2 Jo, Nishi Ward, Sapporo City, Hokkaido, 063-0812, JapanDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
Molto buono
61 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.4
Servizio4.3
Pulizia4.6
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Tutte le recensioni(61)
Recensioni positive(22)
Recensioni con foto/video(5)
Camere magnifiche(9)
Ottimi servizi(7)
Recensioni negative(1)
Yi Shan Cheong
Camera Standard quadrupla
Soggiorno: nov 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 27 dic 2024
A spacious apartment for a family of 4 with self check in service. Requested for extra laundry detergent through email and got a quick reply. Free parking is not available. Think snow in front of the main entrance as no one available to clear the snow. Overall happy with the stay. Recommended.
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Utente ospite
Camera Standard tripla
Soggiorno: mag 2023
Coppia
19 recensione
2.5/5
Pubblicata: 30 giu 2023
No staff for check-in, cannot storage the language, the bedroom is too small, other thing is ok
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Risposta dalla struttura: Dear Guest.Thank you very much for choosing VILLAKOSHIDO KOTONI annex from among many accommodation options. However, we sincerely apologise for the trouble you had with the check-in process at the unmanned reception. Our hotel has introduced a non-personal check-in system, where you check in by entering your reservation number or name (katakana, English capital letters, English lower case letters, etc.) on your tablet. If you have any problems or questions, please do not hesitate to contact the VILLAKOSHIDO KOTONI main building. We will be happy to assist you over the phone and explain how to navigate. We also apologise for the inconvenience caused by the bedroom being too small. The maximum bed size is a double size. We do not have queen or king size beds available and we are very sorry that you were not able to relax. We will share your valuable opinions with all our employees as an issue for consideration in the future, and will work towards improvement. We will make every effort to ensure that our guests choose our hotel again on their next visit. We look forward to welcoming you again.VILLAKOSHIDO KOTONI Front desk Sugawara