Sol Hotel

Dear Cathy (Front desk Manager), Thank you for your exceptional service during our recent stay. When we encountered an issue with our room, your prompt and professional response quickly resolved the matter. Moreover, the level of service you provided exceeded our expectations, and for that, we are sincerely grateful. Your dedication to our comfort and your ability to anticipate our needs made this stay truly memorable. On behalf of our group, we deeply appreciate your outstanding efforts. Thank you again for your exemplary service. We look forward to our next visit. With sincere appreciation,
 Lei

In front of hotel have the primary school, can see small kids in the model doing aerobic

Good location with a very japanese style riverside. Clean, tidy room. Just fine breakfast. However, terrible experience about the staff. 1. We were told the basement parking lot was full that we had to park on the ground level, to load our laggages along with a 2.5 yd girl in the stroller there and to drag them to the basement via the long ramp. While we were having trouble not to jar our little girl, we saw a car slided in the basement and parked there. 2. Next day, we, two adults, one little girl, plus a stroller were lead to a table for only two. As we asked to switch to the nearby sofa dining area, the staff told us that the reservation today was full when there was really no more than 15 persons in the restaurent during our time there.