Hotel Hampton by Hilton a Houston

Room overall was pretty clean, room has a lot of space and staff was very kind. you have to pay to park and they charge you 20 just because but was reasonable for the area ( i guess)

''Come spend the day in the heart of Katy, Texas and stay at the Hampton Inn & Suites Houston-Katy, TX hotel. The hotel is located off Katy Freeway and Mason Road. This Houston area Hampton Inn & Suites hotel has easy access to Interstate 10 that offers many local attractions all within walking distance up to a five mile radius including the Katy Mills Mall, Typhoon Texas Waterpark, 2 theaters, nightclubs, SW Equestrian/Rodeos, 4 golf courses, sports tournament fields, roller skating, bowling and China's Forbidden Gardens.At this Katy, Texas Hampton Inn & Suites hotel, standard room amenities include complimentary continental breakfast, fully-equipped kitchens with coffeemakers, hair dryers, irons and ironing boards, high-speed internet access, in-room movie channels and a copy of the USA Today (Monday through Friday). Our Texas Hampton Inn & Suites Houston-Katy hotel also offers connecting rooms, cribs and valet service along with on-site guest laundry facilities. Other great amenities at this Hampton Inn & Suites hotel in Katy, Texas include meeting rooms, one-day cleaner's service, a heated outdoor pool and hot tub, an exercise facility and 24-hour monitored security cameras for our guests peace of mind. Guests of this Katy, Texas Hampton Inn & Suites hotel will also enjoy the complimentary On the House(TM) hot breakfast and the On the Run (TM) breakfast bags (available Monday-Friday).We love having you here at the Hampton Inn & Suites Houston-Katy, TX hotel in Katy, Texas''

Comfortabile, con colazione, caffè acqua e bevanda infinita, posizione conveniente, vicino al centro di riunione.

Quando alloggerai in Hampton Inn Houston Northwest di Houston (FM 1960), sarai in una posizione ottimale e potrai raggiungere Centro Commerciale CityCentre e Memorial City Mall (centro commerciale) in meno di un quarto d'ora di auto. Questo hotel si trova a 2,2 km da HCA Houston Healthcare North Cypress e 2,2 km da North Cypress Medical Center.Scopri i molti servizi ricreativi a disposizione, tra cui una piscina all'aperto e una terrazza da dove ammirare il paesaggio. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi per matrimoni e una TV nelle aree comuni.È inclusa la colazione gratuita.Potrai usufruire di un business center, quotidiani gratuiti nella hall e un pratico servizio di lavanderia e lavaggio a secco. Il un parcheggio gratuito è disponibile in loco.Rilassati in una delle 62 camere della struttura, complete di frigorifero e TV LCD. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di set di cortesia gratuiti e asciugacapelli.

This is a nice hotel. Very unusual lobby with a large staircase you would not expect to see. The best part.........Shannon at the front desk. Very friendly and helpful. Wanted to make sure I was comfortable and happy with the room. It was very hot outside, but the room was already nice and cool when I opened it up. Shannon followed up with me again to make sure I was happy.

Front desk staff member Alex was horrible in hearing me out as to why I had to use public transportation at 11pm after waiting for the complimentary shuttle because THERE WAS NO SHUTTLE AVAILABLE AFTER 9pm. I was informed that it was not available past 9pm when I called after landing at IAH. I asked Alex why the policy is not upheld that the shuttle is available until 11pm as stated on *******, or on special request via telephone. I even asked if a late checkout can be considered as possibly compensatory. Alex asked me if I called to request the shuttle, to which I responded yes I did. He then told me “you called at 10” with a very flippant attitude. I was very surprised since a few seconds ago he was unaware that I called but now proceeds to tell me that if I called at 10. I just ended the conversation and went to my room. I remain very uncertain about future stays here thanks to that uncouth, untrained encounter with Alex. His complete lack of sympathy, his tone and body language (rocking of his head while speaking) was very offensive and far from hospitable. Less than thirty seconds of interaction with Alex was enough for me to make that decision. Thankfully I was able to chat with the Manager about the experience and it is hoped that something will be done about it. Ms Sharon was an absolutely refreshing ray of sunshine when we came down the next morning. She is a gem. Her entire demeanor helped me to mentally shelf my experience the night before. The room was quite spacious, bathroom exceptionally clean. The complimentary breakfast was good.

I checked in digitally. Chose a room. Then got a message on my Hilton app to stop at the front desk. I did. Checked in and they put me in a larger room. That was nice, BUT, they also charged me an additional $100.00. I went upstairs and checked my app again, looking for a digital key and noticed I was overcharged compared to my reservation. So I pulled up the confirmation email and went back downstairs. Vicento changed the rate to match my original rate. I travel for my job and get approval for reimbursement on hotel expenses before I arrive to the hotel. When the hotel changes the rate or adds fees not on the reservation, it messes with my ability to get reimbursed and sadly takes time to resolve. When I checked out 4 days later, they included a parking fee which isn't a lot, but unnecessary as this is a suburban hotel. The Courtyard next door charges the same parking fee, but the Residence Inn across the street doesn't. I never saw a security guy in the lot. I saw a review of 2 cars with wheels stolen and left on blocks in their parking lot. Had Hilton just been upfront with me, I would have left my car at work down the street and hitched a ride; which most nights, a coworker drove me to dinner and other places anyway. This hotel can do better. Be transparent. The room was nice and clean. Breakfast was just ok, despite very nice guys who work in the breakfast area. Just wished the food tasted better. I did not use the gym, but it looked ok. I did not use the laundry, but it looked ok too. Housekeeping left only decaf coffee with the coffee maker. Luckily, there is a Starbucks right down the street (within walking distance). This is a good hotel, but not in a prime location - and not worth a parking fee. There was a homeless guy living in his car in the parking lot under my window. Not sure why I had to pay for him to stay there. One night, he was up late (until 2 or 3am) cleaning out his car with the radio on. I should have photographed him. I'm going to try this hotel again, but I don't feel confident as I make the reservation. Come on Hilton. It felt like you changed my room rate to make a few extra dollars. If you book here, keep a copy of your reservation showing a breakdown of the room rate. No need to be surprised. If you don't like paying to park overnight in a lot with a homeless guy living there, then leave your car elsewhere and Uber it.

Danial mi ha aiutato a trovare un articolo prezioso. E' l'epitomo di un buon servizio al cliente.Abbiamo avuto un buon colazione con caffè. Ho goduto il grande servizio offerto al Hampton Inn Houston.

-Fully renovated in 2018-Comp shuttle service within 5 miles-Free Buffet Breakfast-Free WiFi-Microwave and Mini-fridge in all rooms-Free Shuttle Service within 5 miles-Business Center-On-site Gym-Several restaurants within walking distance - countless more within 3 miles-5 minutes from Memorial City Mall and CityCentre-Free ParkingAdditional Highlights-Valet Laundry Service-119 Guest Rooms-non-smoking-outdoor pool-free local calls-on-site guest market open 24 hours