Hotel Hotel con sorgenti termali a Benidorm

Sono andato a fare il compleanno con la mia migliore amica e ci piace l'hotel con una vista fantastica, la pulizia di 10, il personale molto gentile, il buffet spettacolare, ben organizzato, pulito e ci offreva tutto, la piscina mi piace, e una splendida terrazza ☺️ torneremo

La settimana scorsa, io e mia moglie andammo a Princesa, il nostro check-in era molto veloce e ci fu permesso l'accesso alla nostra stanza qualche ora prima. Il cibo era di alta qualità con eccellenti opzioni vegetariane tutto quello che serviva era molto caldo. Il divertimento era molto piacevole e adatto per tutti i gruppi di età. La terrazza solare era davvero bella un bel posto per rilassarsi e bere. L'hotel è a 10 minuti a piedi dalla città antica e dalla spiaggia. In sintesi, 💯 ci rivolgeremmo alla Princesa RH e direi che vive fino al suo 4* Status Paul & Mandy Irlanda del Nord

Another visit to ambassador playa 1. Arrived miday room wasnt ready but receptionist said go get lunch and come back lovely lady but she needs to ask of you want the safe. Reception always smells lovely when you walk in. Room lovely and clean as usually fantastic powerful shower. Not keen on single beds though. One downside was the panel from the bathroom to the bedroom if someone needs the toilet in the middle of the night the whole bedroom is lit up. Food really nice and desserts to die for. Will be returning

Just returned after 6 nights here with friends . We had a pool view room , although there is not a lot of difference in the views for the extra to be honest.its all high rises. Check in was pleasant and quick . We found the reception staff to be helpful and cheerful at all times . In fact I cannot understand previous bad reviews regarding the reception staff. Our room was bright and clean, with fridge and safe ( free unlike other penny pinching hotels that charge) 2 bottles of water complementary. The beds were very comfortable and the housekeeping good and reliable. The showers were nice too. Sadly, the pool bar was never open, so if you wanted a drink you had to go down to the next level to get a drink. Not good and a pain . The bar and reception area is kept spotless by the staff and the bar staff are constantly making sure you are ok for a drink and friendly too. We were booked half board. Breakfast was super and up there with the best . Evening meal was adequate but could get a bit repetitive. Sadly some of the dining room staff were not very nice and banging things down and are obviously not happy. In fact one of the cooks was very abrasive with my brother, who has dementia. ( a course on dementia would be useful here) My brother did mention this to the dining room desk one night on the way out . But we had no feedback.. The entertainment was clearly for elderly Spanish guests ( 90% of the clientele here) which was not for us so we went out most nights . On return at night the hotel is very quiet as they all go to bed after the entertainment at midnight ( quite a few , we noticed were elderly people clearly not residents of the hotel ) However, we were happy with the peace and quiet as this hotel does not attract the younger or the stag and hen dos , which suits us. So, if you are looking for a lively place it wouldn’t be for you . On saying that , it’s central and there are many great bars with decent entertainment all within walking distance. I would definitely recommend for more peaceful oriented people or those in the retirement age bracket.

Can’t fault this hotel. On arrival was welcomed with a blast of air con right through the hotel from 30+ heat from outside. Reception were lovely. The room was lovely. Had all the amenities one would need. A few reviews slate the air con however once being outside and re entering the room your welcomed with a cool room as reception give you 2 keys so you can have your air con on whilst out and about down the pool. The air con isn’t too strong and is perfect to sleep with without becoming too cold. Rooms were extremely clean and i was very happy with this especially having a 4year old with us. & beds are really comfy! The pool area is great. There is no fighting for sun loungers as many sunbathe on the top terrace leaving the loungers down near the pool for those wishing to use the pool area with kids. Would highly recommend this hotel to family holiday makers.

We stayed at the Melia hotel in June 2023. It’s a modern clean hotel with a welcoming ambience with large comfy sofas in the foyer and an awesome large pool and garden area out the back and lifts to all floors. We got ‘Levels’ service which meant we had Levels rooms and could use the levels exclusive lounge area which was very nice with its own sun-bed area cordoned off. There’s a nice selection of beers and a coffee pod machine. Rooms are nice and have proper baths in which is a plus point these days as a lot of hotels just have showers. The pool area is awesome. You could easily spend your entire holiday just in the pool area. It large well landscaped with lots of palm trees and grassed areas. Plenty of sun beds available and nice towels available for use around the pool area which you can return at the end of the day and get a clean new towel the next day. There are two large swimming pools beautifully landscaped with sloping entry. There is also in indoor pool for winter and bad weather which is free to use. There is a pool bar but queues can get long as not all guests are all inclusive and some have to pay. Would be better to have two lines one for all inclusive guests and another for paying guests. There is also a snack bar serving hot food, hamburgers and pizzas free for all inclusive guests and freshly made while you wait which was nice. Negatives However there some negative points. Staff were mostly friendly but some staff are strict with rules often to the point of being rude. We once made the mistake of taking an almost empty disposable paper cup with a mouthful of beer, out of the Levels lounge only to be called back and told off. Ok rules are rules but there could be some discretion regarding a little disposable cup with about 10ml of beer in it. It’s going a bit too far. In the main patio area near the entrance, a grumpy member of bar staff complained about our laptop bag being on the floor right next to our seat as he claimed it was in his way. I think some staff in this hotel need some training on how they interact with guests. Most staff thankfully were friendly and helpful. Dining and restaurant. As levels guests we have to use the main restaurant along with the rest of the guests which is ok but the choice of food was quite poor low quality and too much pork being offered. The restaurant tended to have a stale fish like smell on entering it. There was however show cooking which was good. There is no bar and drinks are served to your table but it was hit and miss if you did get served. Also despite being in a levels room our tea, coffee and milk we’d used was not replaced when the room was cleaned. Conclusion To conclude. This is a very nice hotel. Beautiful pool area. Comfy welcoming foyer area. Levels service is very good. Majority of staff friendly and helpful. However some staff could benefit from training in customer service skills. The restaurant and choice of food could be improved. Finally with the g