Dorsett Tsuen Wan

The room at this hotel was pretty normal size. I saw a lot of reviews complaining that it is small. I find one particular part of the advertised photos didn’t live up much to the room, which is the dusty green chair, it is not the same as what’s in the photo. It had some dirty stains on it and completely different from the photos. The males working at front desk need to learn to address males and females accordingly because they clearly see ones gender at check in but constantly kept calling us females sir. Very rude and disrespectful. Whoever answers housekeeping calls were also very rude. The housekeeper who cleaned our room was pleasant, amazing and did a great job every-time. I liked the fact that at this hotel one receives 700ml bottles, it’s not everyday one comes across this at a hotel and they gave enough bottles so one could take with them in Hong Kong’s summer heat. Overall, it’s a good place to stay. They offer shuttle service which comes in handy. However, always book in advance for the time you want because it fulls up fast. And if you need one for 8am book the night before as front desk never seem to answer before 8am. They have this slogan one can see in the elevators and just about everywhere in the hotel which reads “Love to stay, love to breathe.” They are a smoke free hotel, however, visitors would also love to stay and love to breathe so please wash vac the carpets. They stink on every floor. I find hotels upkeep everything and always neglect the carpets.

酒店職員服務誠懇和禮貌，特別稱謝大堂職員和房間電話服務員。因為時次我入住是隔離，每當向酒店職員詢問和要求都得到即時回應和幫助。餐飲派送都屬多種類食物，派餐也十分準時。對於這次隔離的日子都感舒適和容易快過，感謝酒店全職員的體貼照料。

The service was great for a quarantine stay and the staff were super responsive to all sorts of requests! Meals (huge portions, btw) and room delivery were on time. Certainly would recommend it!

Used it as a quarantine hotel for 7 days - service was good and responsive. The room is simple (internal building view) equipped with a table and a chair, and is large enough for me. Food provided are mostly simple and not enticing, but there are a few delicious meals in between. I have complained about intense cigarette smoke in the hallway, but I continue to smell that until I have left. (Note - the law prohibits people smoking in the hallway during quarantine operations)

Staff are very helpful to attend to our requests. Room size and cleanliness is acceptable given the price. But there are minimal place to hang towels and clothes in the toilet.

隔離了21天，環境乾淨，職員服務很好，食物不錯。朋友帶物品來的時候，職員很快便拿到房間。這價錢來說非常滿意。感謝酒店的照顧。

The hotel is clean and quiet. Very suitable for families with children. The location is outside the city. U can explore tsuen wan area. Have enough shopping malls and food.

I extended my stay due to the comfortable stay and also the convenience of this hotel. Love the shuttle bus which runs promptly according to its timetable. Will return for another stay in the future.

the stay was really pleasant, got upgraded to a corner room which was more spacious and got a best view of the cityscape