Two MacDonnell Road

Our experience at the hotel was truly wonderful, thanks to its spacious rooms with modern amenities, professional yet courteous service, and prime location near key attractions. With a few adjustments to the breakfast variety, our stay would have been flawless. While the morning meal featured high-quality, flavorful dishes, the selection was somewhat restricted. Expanding the menu to include more diverse options-such as plant- based or gluten-free choices-would better accommodate different dietary needs and preferences. That said, the staff's outstanding hospitality truly stood out. They were warm, welcoming, and proactive, often anticipating our needs, whether arranging transportation or recommending local gems. Their dedication elevated our stay, making it both relaxing and memorable. We'd gladly return and look forward to seeing how the hotel continues to refine its offerings!

The hotel positions itself as a 4-star establishment, but it falls short of that mark. Here's a breakdown of my experience: Location: The location is excellent, if you don't mind a steep uphill walk. However, the entire island is built on different levels, which isn't a negative but rather a positive – a daily workout! There's a bus stop right by the hotel, making it easy to reach the metro instead of walking up and down, straining your leg muscles. Next door is a botanical and zoological garden where you can take a stroll. By the way, entry is free. A 10-minute walk down the hill leads to the cable car "tram" stop for a trip to Victoria Peak. Check-in: Check-in was fast, but a USD 300 deposit is required, which isn't mentioned on either the trip.com website or the hotel's website. If you need an adapter for your electronic devices, ask for one right away – the receptionist won't offer it. Room: The room is relatively clean, though I did find some hair in the kitchen and on the bedding. For Hong Kong, the room is spacious, but there's nowhere to store a suitcase. You can set the temperature on the air conditioner, but it doesn't work. It only blows cold air, making the room humid. Kitchen: The kitchen is minimally equipped, but it's sufficient. However, upon check-in, they warn you that the stove can only be used for reheating food, not cooking, as the fire alarm system is very sensitive and might activate the siren due to hot steam. You must turn on the exhaust fan to full power and the air conditioner to avoid triggering the alarm. Why bother having a kitchen at all? Bathroom: The same situation as with the kitchen – you need to close the door and turn on the air conditioner at full power while showering to avoid the fire alarm being triggered by steam from the bathroom. The shower hose started leaking on the second day of my stay. It was replaced with a new one, which also leaked. When the technician replaced the hose, did he check if the equipment was working properly? I doubt it. Breakfast: Breakfast is only served from a menu, which is quite limited. It's delicious, but not diverse. Is this the service you'd expect from a 4-star hotel? The breakfast organization is chaotic – staff running around and clanging dishes. Two slow coffee machines and one toaster keep guests waiting in line. By the way, there are plastic mugs for tea and coffee. The only fruit options are two types of apples – red and green. Service: The service is polite, but I'd say it's "on demand." You need to ask for shampoo, shower gel, and dishwashing liquid to be refilled. The housekeeping, for some reason, doesn't notice the need to replenish hygiene products in the bathroom and kitchen. Environmentalism: As in all of Hong Kong, they no longer provide water in plastic bottles. That's good, but come up with an alternative so guests don't have to go to the store for water. In my opinion, this environmental concern is simply an opportunity to reduce service costs while maintaining high accommodation prices. Speaking of breakfast again, the jam and butter are provided in small plastic containers, just like on airplanes. Is this really about caring for the environment? Conclusion: Overall, it's a good choice if you're not bothered by the minor service inconsistencies and if you don't have high expectations for a 4-star hotel. If you're visiting Hong Kong, I'd recommend Two MacDonell Road.

The reception staff is extremely helpful and nice. Housekeeping staff is also helpful.

Phenomenal place to stay - only quirk getting out of the way first it can be slightly tricky to find being in the mid Levels, so a taxi/shuttle would be better than walking. However, the room was spacious and very nice, clean with a great view from the 13th floor. The front desk was extra helpful by helping with my phone charger issue on top of being punctual, helpful etc. Great building as well, there is a Fusion maybe three minutes away walking so picking up random necessities is useful and a gas station with some random items as well so you will always be able to grab something quick. Great little restaurant next to the greeting area as well, Hainanese chicken is great and I used my free drink voucher as well. Fantastic place to stay, I will be back next time I am in HK

Great deal for an exhausted weekend only spent the extra money on taxi fees. close experienced the wealthy suburbs’ daily lives even it’s just once you can merely feel the difference from the services The old staff was hospitality and extremely professional worth every dollar at cost But unfortunately the room smells a bit like someone forgot to use deodorant

Amazing place, location and service. Only one thing i dont like is so loud air conditioner but it problem in most Hongkong hotels.