Novotel Citygate Hong Kong

Great facilities. Handy with airport on doorstep. Shuttle service dead easy. Great deals on restaurants. Swimming 😃

I love Novotel because their child age policy is up to 16yo, we can save hotel accommodation. Awesome staff, free room upgrade and accessble to city gates. Close to the airport with free shuttle.

Close to airport with airport shuttle. Close to disneyland. Perfect place for weekend vacation

Novotel is always good 👍🏼 even though it's not new and the design is old-fashioned. The location is great. The room is spacious. The breakfast is as it should be in a hotel. There's only one drawback - why is it so dark in the corridor?

this hotel is 100/10.. confortable, huge space and location is superb plus all the staffs are nice.. if you plan to go to disneyland and macao better to stay here its near disneyland, airport, ngongping 360 is walking distance and mtr and bus are just on the ground floor…

Good location, linking directly to the mall and not far from the MRT station. However, it all started a bit badly when I arrived 45 minutes before check-in and, completely understandably, the room was not ready. However, what was not acceptable was the suggestion I "maybe try around 14:30" when check-in is supposed to be at 14:00.  The room was rather "tired," good in its day no doubt, but now dated and worn (particularly the wood and carpet). There are no electricity sockets by the bed, unbelievably! The light switches are a confusing mess;  even after 2 days I was just randomly pressing switches and hoping for the best. It took forever to find the main bathroom switch. The fridge is feeble unless you put something in it for 24 hours; good luck with buying something and trying to cool it down to have it the same day. It really annoys me when places "get environmental" on my behalf, especially when what they really mean is that they are saving money and degrading my facilities. (There is a sticker on it which seems to celebrate the fact it is not very cold because it is a minibar)?! I have no issue at all with reusing towels and bedlinen etc, but I expect to be able to set my fridge to be as cold as I want! There are no tissues, which is really very odd. There is no accessible HDMI socket for the TV, but there was an ancient video input of the type I remember from about 25 years ago! I resent being forced to pay for two breakfasts. Why is there no pricing option for just one breakfast included? Life as a singleton is expensive enough without subsiding breakfasts for couples! Overall it was not a disaster, but for the price I'll try elsewhere next time. I had expected better.