Summit View Kowloon

立地について ウォンコック、またはウォンコック東の地下鉄駅まで徒歩で10分程度でつきます。また、チムサーチョイまでは、近くのバス停から、一本で行けました。便利です。 また、ファミリーを多く見かけ、ホテル近辺はとても安全だな、と思いました。 部屋について 部屋は清潔感あり、満足しました。 コインランドリーは無かった（ランドリーサービスはあり） ので、歩いて10分くらいのコインランドリーで洗濯しました。 部屋にあるミネラルウォーターは有料です。 日本のようにレースのカーテンはないので、遮光カーテンを開くと、近くに建っている高層マンションから部屋は丸見えだと思います。 歯ブラシと歯磨き粉はあり。 ボディソープとリンスインシャンプーは備え付けがあり。

Mein Zimmer roch nach Zigaretten, sonst war alles gut

環境極差！不敢恭維。連定2個晚上，隔天跟服務枱説換個房間，原因是我要出門，沒時間等打掃，客服説不能換，於是我特別交代不需要打掃了。隔天我早上10點多出門，晚上回來發現房間有變動，打電話到服務枱，説有人進來打掃過，我行李還放在房間裏，沒經過我同意自己開門打掃，而且不是打掃，是把垃圾帶出去而已。。桌面台，洗手枱都沒收拾，還不如不打掃，很多餘。這酒店離地鐵口很遠，出行不方便，還要爬坡走，很靠山，很偏僻。大家小心謹慎選擇！第一次給酒店差評。不好的體驗感。

前台服務態度超級冷漠，語氣差，唔想做就唔好做啦，兩個大男人！ 房間隔音差，早上五點幾開始頻繁砰砰聲，不知是否開關門發出的，無得訓。

這個酒店不是不是一般的差，衞生巾漏水 床太高 有窄 生怕半夜掉地上，房間沒有梳子 吹飛機，非常不透氣，還要交按金500，礦泉水12一瓶比外面還貴 出行不方便，門口沒有的士，公交車，也沒有早點，中餐，到尖沙咀去坐車都要80幾塊，地方太偏，價格太貴，環境太差，前台工作人員態度也不好。大家一定不要上當，我親身體會，大家可以到尖沙咀住皇悦酒店，市中心，到維多利亞海港城都可以步行 樓下樓下購物，打車，吃飯都很方便 價格便宜 ，你們可以**，攜程查看，比這個酒店好一萬倍。大家千萬不要上當

I am writing to express my extreme dissatisfaction with my recent stay at your hotel from [check-in date] to [check-out date]. This has been, by far, the worst hotel experience I have ever had, and I feel compelled to share the details with you in hopes that you will take immediate action to rectify the situation. Throughout the night, the cleaning staff made it nearly impossible for me to get any rest. They were slamming doors with excessive force, creating a noisy and disruptive environment. This continued from the evening until early morning, leaving me unable to enjoy a peaceful night's sleep. To make matters worse, the cleaning staff resumed their duties at 8:00 AM, again causing a significant amount of noise. They were banging and bumping into objects in the adjacent rooms, which lasted until almost 11:00 AM. The level of noise and disturbance was simply unacceptable, and it seemed as if the staff were acting out of frustration rather than performing their jobs professionally. As a customer, I expect a certain level of professionalism, courtesy, and respect from a hotel's staff. The behavior I experienced during my stay was not only disruptive but also showed a complete lack of professional ethics. I strongly advise other potential guests to avoid staying at your hotel due to the inability to get proper rest and the unprofessional behavior of the staff. I kindly request that you take this complaint seriously and investigate the matter. I hope that appropriate measures will be taken to ensure that future guests do not have to endure a similar experience. Please inform me of any actions taken to address this issue.