Marco Polo Hongkong Hotel

Recensioni su Marco Polo Hongkong Hotel

Marco Polo Hongkong Hotel

No.3 Canton Road, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaDettagli hotel
Marco Polo Hongkong Hotel
Marco Polo Hongkong HotelMarco Polo Hongkong HotelMarco Polo Hongkong Hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
5548 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.1
Servizio4.3
Pulizia4.3
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Tutte le recensioni(5548)
Recensioni positive(5101)
Recensioni con foto/video(1086)
Posizione ideale(1093)
Comodo per lo shopping(489)
Trasporti comodi(396)
Camere ampie(342)
Strano odore nella camera(214)
Magnifica vista sul mare(208)
Ottima colazione(151)
Recensioni negative(447)
Camera Superior
Soggiorno: mag 2022
Coppia
5 recensione
3.2/5
Pubblicata: 13 giu 2022
Nooooo
Risposta dalla struttura: Dear Valued Guest, Thank you for taking the time to share your experience with us. We look forward to serving you again in the future.Best regards,Dalip SinghArea General ManagerMarco Polo Hotels – Hong Kong
Utente anonimo
Camera Deluxe
Soggiorno: ott 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2024
adoro la posizione e la stanza assegnata. adoro la stanza spaziosa e i comfort disponibili nella stanza e nell'hotel. dalla stanza vedo la splendida vista di Hong Kong. l'hotel mi ha persino sorpreso con una torta di compleanno durante il mio soggiorno. Sono rimasto molto colpito e non vedo l'ora di soggiornare da loro la prossima volta!
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile Ospite,Grazie per la tua recensione. Siamo lieti che tu abbia trascorso un piacevole soggiorno al Marco Polo Hongkong Hotel.Non vediamo l'ora di darti nuovamente il benvenuto!Cordiali saluti,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Chapbuddylad
Camera Superior
Soggiorno: giu 2024
Famiglia
8 recensione
3.7/5
Pubblicata: 15 lug 2024
SOGGIORNARE NELLA CAMERA 1258. IL PUNTO DI FORZA DI QUESTA CAMERA È LA SUA FANTASTICA VISTA SUL PORTO. SPAZIOSA BEN PROGETTATA. TUTTAVIA, È NECESSARIO UN INTENSIVO MIGLIORAMENTO PER MANTENERE IL SUO VANTAGGIO COMPETITIVO. LA CAMERA HA UN ODORE DI MUSCHIO.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile Ospite, Grazie per aver dedicato del tempo a condividere la tua esperienza con noi. Il tuo commento è stato ben accolto. Ci scusiamo sinceramente per non aver soddisfatto le tue aspettative, in particolare per l'odore sgradevole che hai riscontrato durante la tua recente visita. Sii certo che sono state prese le misure necessarie per garantire che il problema dell'odore venga immediatamente risolto. I tuoi commenti e suggerimenti sono molto apprezzati in quanto sono davvero fondamentali per supportare i nostri sforzi di miglioramento. Grazie per averci dato l'opportunità di accontentarti. Non vediamo l'ora di servirti di nuovo in futuro. Cordiali saluti, Gerhard Aicher Area General Manager Marco Polo Hotels - Hong Kong
Colonel
Camera Superior
Soggiorno: dic 2024
Lavoro
4 recensione
3.0/5
Pubblicata: 13 gen 2025
Booked a larger room and first night I had a harbor view but the room was a little small. 2nd night I upgraded to a suite and it was huge. Maybe 5 times the size of the first room. Very pleased with that room. Had a kitchen, a full size dining table with seating for 6, bathroom had a bath and a separate shower. The bed size was king size and in a separate room. Lounge seating for 8. This room wasn't offered by trip.com. Executive Lounge was great and had afternoon tea, then free happy hour drinks later. Breakfast also in the exec. Lounge with personalized service from very nice staff.
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
FANZHOU
Camera Deluxe con vista sul mare
Soggiorno: nov 2024
Altro
27 recensione
2.2/5
Pubblicata: 22 dic 2024
The room I booked was priced at £274. I felt like I had arrived in Gaza, as the room had a war-torn aesthetic. A moldy shower curtain and a stained bathtub completely killed my idea of relaxing with a bath. The room reeked of mold, with water stains and cracks all over the walls. The soundproofing was atrocious—I could count every sneeze from the neighboring room. Before using the coffee machine, I wisely tested it with plain water first, only to see yellow water and unidentified black particles coming out. The most ridiculous part was at night when I was trying to sleep. Due to the aging wardrobe, the door couldn’t be closed properly, which kept the wardrobe light on and made it impossible to rest. I tried everything to fix it, but nothing worked. Finally, I contacted the hotel, and someone came to fix it at around 1 a.m. Even the repair person couldn’t resolve the issue at first and had to use a tool to jam the switch to turn the light off. He mentioned he would come back later for a permanent fix. Honestly, I rarely leave bad reviews for hotels—the last time was because of a giant spider web in the room. I don’t know where else in the world a hotel priced at £274 could fail to meet basic cleanliness standards. Maybe I just haven’t traveled enough? But I’ve stayed in places like New York, London, Paris, Tokyo, and Switzerland at similar price points, and I’ve never encountered anything like this. I’m truly at a loss for words.
Traduci
6/10
Risposta dalla struttura: Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Gerhard Aicher Area General Manager Marco Polo Hotels – Hong Kong
Menoexist
Camera Deluxe
Soggiorno: dic 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 7 gen 2025
First time in Marco Polo! Highly recommendable. I was so satisfied staying here.
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Utente anonimo
Suite Superior
Soggiorno: dic 2024
Lavoro
4 recensione
4.0/5
Molto buono
Pubblicata: 13 gen 2025
Near the star ferry terminal and TST MTR station. Plenty of shops around.
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
A.A.Z. Yaghuti
Camera Superior
Soggiorno: set 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 8 ott 2024
- Amiable staff - in downtown and close to the subway station over the big fancy shopping mall - breakfast was great at a good price - most probably I'll choose this hotel for the next trip
Traduci
Risposta dalla struttura: Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
RoCal
Camera Superior
Soggiorno: set 2024
Viaggio con amici
19 recensione
4.2/5
Molto buono
Pubblicata: 8 ott 2024
The hotel location is the best if you want to go shopping for high end to mid range stuff. But the hotel itself is just old and the room as well. I felt i was still living in the 80’s and 90’s. The only item that has upgraded is the flat screen tv. The rest is the same.
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Utente anonimo
Camera Superior
Soggiorno: ago 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 23 set 2024
Check in was fuss free. The room is clean and provided with good amenties. The receptionist was helpful with my request and gave me a higher floor rooms. It was my partner birthday and the hotel gave us a cake. It was quite near to places that I want to go too. Overall it was a good stay in Hongkong.
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Adham
Camera Deluxe con vista sul mare
Soggiorno: ott 2024
Viaggio con amici
10 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Love thos hotel and love that Lane Crawford is in the same hotel
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
jathy
Camera Deluxe
Soggiorno: set 2024
Famiglia
28 recensione
4.0/5
Molto buono
Pubblicata: 2 dic 2024
Easy access to different spots such as Habour city, ferry terminal
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Neo De Leon
Camera Superior
Soggiorno: lug 2024
Solo
30 recensione
5.0/5
Eccezionale
Pubblicata: 28 ago 2024
I will surely book again for my next trip in Hongkong. A zero defect service from the staffs.
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
Wongstorn
Camera Deluxe
Soggiorno: dic 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 12 gen 2025
Good place
Traduci
Risposta dalla struttura: Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong
KHEDDAOUI BILLEL
Camera Superior
Soggiorno: giu 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 23 ago 2024
I like this hotel big room. Nice breakfast . 7 ~10 minutes to MTR near harbor city and star avenue Price it’s ok for everyone
Traduci
Risposta dalla struttura: Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong