Hong Kong Disneyland Hotel

Dear Disney Team I am writing to express my heartfelt gratitude for the wonderful arrangements made during our recent anniversary stay. The room with a King bed and beautiful view was perfect, and we were delighted to receive the special gift prepared for our celebration. I would especially like to commend Ms. Zoe K.Y. Ip for her outstanding support. She responded promptly and thoughtfully to my request, ensuring that every detail was taken care of. Her professionalism and kindness truly enhanced our experience and made our celebration memorable. Please extend my thanks to Ms. Ip and the entire team for their excellent service. We look forward to returning to Disney in the future.

We stayed at the Hong Kong Disneyland Hotel after previously staying at the Shanghai Disneyland Hotel, and the difference was clear. The Hong Kong property looks grand and the staff are nice, but overall, it feels less polished for what it charges. Shanghai simply delivers more value and magic for the same price range.   In Shanghai, guests get plenty of small in-room Disney gifts—little touches that make you feel like you’re getting something special. Hong Kong gives much less, which feels stingy given the price point. Shanghai guests also get early park access and a dedicated entrance that makes the whole experience smoother and faster. In Hong Kong, that same “exclusive” entrance is only for corporate guests or top-tier passholders—and ironically slower than the normal queue.   Food is another weak point. Everything at the Hong Kong hotel is extremely expensive but average in taste. It’s not about affordability—it’s just not worth the price, especially when compared to Shanghai’s Disneytown, which has plenty of solid non-Disney dining options nearby.   Hong Kong Disneyland does have a peaceful, nostalgic charm and fewer crowds, which might work for families with small kids. But if you want better park perks, more excitement, and food options that justify what you pay, Shanghai Disneyland Hotel is hard to beat.   In short: Hong Kong is elegant but overpriced and slower in experience; Shanghai is better planned, more energetic, and offers more for your money.

It’s very good, nice and clean. But I’d rather prefer Tokyo Disney Resort than this their service is much better, room bigger, things cheaper there. Love the coffee machine and swimming pool view.