Hotel ICON

Recensioni su Hotel ICON

Hotel ICON

17 Science Museum Rd, Tsim Sha Tsui East, Yau Tsim Mong District, Hong Kong, ChinaDettagli hotel
Hotel ICON
Hotel ICONHotel ICONHotel ICON
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Fantastico
2725 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.8
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Tutte le recensioni(2725)
Recensioni positive(2673)
Recensioni con foto/video(834)
Magnifica vista sul mare(250)
Ottima colazione(218)
Piscina meravigliosa(107)
Reception gentilissima(82)
Ottimo design(78)
Vicino alla metro(64)
Buffet delizioso(49)
Trasporto da/per l'hotel(31)
Recensioni negative(52)
Utente ospite
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: lug 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 14 ago 2024
Eccellente hotel. Ci siamo trovati benissimo. In posizione ottimale. è raffinato. Il personale è estremamente gentile e disponibile. Meravigliosa la.piscina con vista.Camere grandi e confortevoli.
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your wonderful review. We are thrilled to know you had a delightful stay and especially enjoyed the swimming pool. Your appreciation is a great encouragement to us and we look forward to welcoming you soon!Yours Sincerely,Hotel ICON
Utente ospite
CLUB 38 Camera con Vista Porto
Soggiorno: ott 2024
Solo
10 recensione
2.2/5
Pubblicata: 24 nov 2024
Sono rimasta molto delusa dalla posizione e come fatto albergo , ho preso la vista sul Harbour mi hanno dato la stanza peggiore crede 1710 😢 la mattina non riuscivo a dormire perché la stanza di fianco aveva il matrimonio … un disastro urla la mattina presto
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback with us. We are saddened to learn that the overall stay experience was not up to expectation. Please accept our sincerest apologies for the disappointment and inconvenience caused. Your feedback is important to us and we will address these issues with our team to ensure improvements. We hope that this isolated incident has not marred your overall impression of Hotel ICON and we look forward to the opportunity to welcome you back.Yours Sincerely, Hotel ICON
Utente anonimo
ICON 36 Camera Vista Città con Letto King Size
Soggiorno: dic 2023
Lavoro
35 recensione
1.0/5
Pubblicata: 20 gen 2024
Guarda il passaporto sul pavimento! Consegna 🇨🇳 prima il passaporto alla stanza più bassa, al piano più basso e all'ultima stanza! Ovviamente ho sempre potuto verificare che ci fossero ancora camere disponibili per la prenotazione, ma insisto sempre che le camere sono al completo e non accetto di cambiare! Non c'è acqua minerale in bottiglia nella stanza, chiama la reception e chiedi una bottiglia da 50 yuan!
Testo originaleTraduci con Google
Risposta dalla struttura: 親愛的客人,非常感謝您選擇入住唯港薈,並願意抽出寶貴時間給予我們意見。我們高度關注客人的評論,為此我們會立刻反映予相關部門作出跟進,閣下對我們的評語將使我們不斷地改進及提高服務素質。希望我們在不久的將來能再次為您服務。Yours Sincerely, Hotel ICON
Utente ospite
ICON 36 Camera Vista Città con Letto King Size
Soggiorno: dic 2023
Viaggio con amici
9 recensione
2.7/5
Pubblicata: 5 gen 2024
Ho prenotato il vostro hotel per molti anni e ogni volta ho sempre la sensazione che la vostra reception sia molto antiquata. Non sapevo che alcuni di voi avessero stanze libere. Si è rivelato essere un luogo per disabili bisognosi. Il lavandino in camera è molto piccolo e il bagno non ha porta. Come si chiede a due amici di vivere insieme? E quando ho prenotato la stanza, il prezzo era molto basso, solo 70 yuan in meno rispetto al prezzo di una stanza normale. Quando siamo arrivati ​​alla reception, ho detto alle mie due amiche che era molto imbarazzante perché non c'era la porta del bagno e lei ha anche detto in tono da lezione che dovremmo leggere attentamente quando prenotiamo una stanza! Chissà che quando scrivi che la camera dell'hotel è senza barriere architettoniche intendi lo scenario fuori dal letto, oppure che è originariamente per disabili! La sera questa stanza è piaciuta molto ai miei due amici e alla fine la reception ha organizzato il cambio della stanza alle 23 di sera!
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie mille per aver scelto di soggiornare all'Hotel Icon e per aver dedicato del tempo per darci il tuo feedback. Prestiamo molta attenzione ai commenti dei clienti e li segnaleremo immediatamente ai dipartimenti competenti per il follow-up. I tuoi commenti ci consentiranno di migliorare continuamente e migliorare la qualità del nostro servizio. Speriamo di poterti servire di nuovo nel prossimo futuro. Cordiali saluti, Hotel ICON
Kingsley Luo
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: nov 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 6 dic 2024
A True Gem in Hong Kong – Exceptional Stay at Hotel ICON I recently stayed at Hotel ICON in Hong Kong, and it was an experience I’ll never forget. From the moment I arrived, the service was impeccable. The staff went above and beyond to make me feel welcome and comfortable. The rooms were spacious, modern, and immaculately clean. I particularly loved the panoramic views of Victoria Harbour – waking up to that stunning sight was a dream come true. The bed was incredibly comfortable, and the attention to detail in the room’s design and amenities was impressive. The hotel’s facilities were outstanding. The rooftop pool was a highlight – a serene oasis with breathtaking views of the city skyline. The fitness center was well-equipped, and I appreciated the thoughtful touches, like complimentary refreshments. Dining at Hotel ICON was another standout. The breakfast buffet at The Market offered an incredible variety of delicious options, catering to all tastes. I also enjoyed the innovative and fresh dishes at Above & Beyond, which paired beautifully with the stunning view. The location was perfect – conveniently close to public transport, shopping, and attractions, yet tucked away enough to feel like a peaceful retreat. Hotel ICON truly exceeded my expectations in every way. Their commitment to sustainability, personalized service, and luxurious comfort make this hotel a top choice for anyone visiting Hong Kong. I can’t wait to return!
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Risposta dalla struttura: Dear Kingsley Luo, Thank you ever so much for taking the time to share your fantastic review. We are absolutely thrilled to hear that you had a wonderful experience. Your positive feedback serves as a tremendous boost for us and we look forward to welcoming you again in the near future!Yours Sincerely,Hotel ICON
Utente anonimo
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: nov 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
Perfect, especially bathtub & breakfast! Recommend who want bigger room.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are overjoyed to learn that you had a memorable stay. Your feedback serves as a tremendous boost for us and we look forward to welcoming you again in the near future!Yours Sincerely,Hotel ICON
Utente ospite
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: ott 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 18 nov 2024
Excellent service and thanks for the front desk upgraded the room with full sea view for celebrating my boyfriend’s birthday. Great thanks for the birthday card (nice drawing) and cake. Very good mattress and no disturbance and noise made even if getting on and off the bed at night. Free snacks and drinks. 👍🏻 The only point is a little bit slippery in the bathroom and I accidentally fell and got a little hurt. So we checked out a bit late.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable birthday celebration and appreciated the birthday surprise. Your safety is our top priority and we sincerely thank you for bringing the bathroom issue to our attention. Rest assured that your comments will be shared with the relevant departments for review. Your kind words motivate us greatly and we are looking forward to welcoming you back soon! Yours Sincerely, Hotel ICON
Ho Lam
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: ott 2024
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 3 nov 2024
As a usual at the Hotel Icon, this was by far the most satisfied we are with their service. Although the birthday cake surprise was ruined by the staff and the cake was found to be leaning (to be fair, no one checked on the condition of the cake during checkin), the amazing staff named Jonathan Yuen quickly made up for it. He made it his priority to help us find out what caused the cake incident and helped make our stay more enjoyable by providing us with various benefits. The cake and card placed in our room prior to checkout was also an amazing surprise!
Traduci
Risposta dalla struttura: Dear Ho Lam, Thank you very much for staying with us and spending the time to give us your valuable feedback. We are sorry to hear about mishap with the birthday cake but are delighted that Jonathan was able to turn it around and make your stay enjoyable. Your feedback is invaluable and we hope to have the honor to welcome you back again. Yours Sincerely, Hotel ICON
Pei Lian
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: set 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 2 nov 2024
The amazing view from the hotel room. Hotel was clean and hotel provide a shuttle bus drop off at Harbour City unfortunately there is no pick up service. It will be great if they do
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Risposta dalla struttura: Dear Pei Lian ,Thank you for sharing your feedback with us. We’re delighted to hear that your overall experience was satisfactory. Your comments and suggestions are highly valued and motivate us to continue providing exceptional service. we look forward to welcoming you back in the very near future!Yours Sincerely,Hotel ICON
Travellerfromhk
ICON 36 Camera con Vista Parziale sul Porto e Letto King Size
Soggiorno: set 2024
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 12 ott 2024
It‘s my girlfriend’s birthday and I booked for celebration. The room was clean and the bath tub was large. The location is also convenient for travellers. Highly recommend here for your next stay. Special thanks for the arrangement by their duty manager Miss Shui, we got a free upgrade to a suite and a birthday gift and cake for my girlfriend.
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Risposta dalla struttura: Dear Travellerfromhk,Thank you very much for taking the time to share your lovely review. We are very happy to know that you had a pleasant stay. Your appreciation is a great encouragement to us and we look forward to welcoming you soon!Yours Sincerely,Hotel ICON
Utente ospite
Club 36 Camera con vista parziale sul porto
Soggiorno: ago 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 27 set 2024
We were nicely surprised that upon hearing that we were celebrating our anniversary, the concierge promptly upgraded our room and offered some delicious macarons. It was a memorable moment and we had a wonderful stay a the hotel Icon thank to Ms Vivian Yu
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Risposta dalla struttura: Dear Guest, Thank you so much for taking the time to share your wonderful review. We are overjoyed to learn that you had a memorable stay. Your positive feedback serves as a tremendous boost for us and we're excited to welcome you again in the near future!Yours Sincerely, Hotel ICON
JUNO
ICON 36 Camera Vista Città con Letto King Size
Soggiorno: ago 2024
Coppia
81 recensione
5.0/5
Eccezionale
Pubblicata: 20 set 2024
The hotel was great for preparing my girlfriend's birthday cake for the celebration and was free to upgrade the room type to a higher floor. All the staff were so lovely and helpful; I was very delighted to this hotel.
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Risposta dalla struttura: Dear Juno, Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you had a delightful stay. Your feedback means a lot to us and we can't wait to have you back soon!Yours Sincerely, Hotel ICON
Belinda
CLUB 38 Camera con Vista Porto
Soggiorno: set 2024
Viaggio con amici
12 recensione
5.0/5
Eccezionale
Pubblicata: 26 dic 2024
Love the view and the services . Will go back again if i visit hongkong
Traduci
Risposta dalla struttura: Dear Belinda, Thank you so much for taking the time to share your feedback with us. We are overjoyed to learn that you had a memorable stay. Your feedback serves as a tremendous boost for us and we look forward to welcoming you again in the near future!Yours Sincerely,Hotel ICON
Utente anonimo
Camera CLUB 36 con Vista Città e Letto King Size
Soggiorno: ago 2024
Coppia
9 recensione
4.5/5
Ottimo
Pubblicata: 22 ott 2024
Stayed at Executive club room I like the breakfast with lots of choices but the cocktail area was not comfortable, the patrons who going to above and beyond keep passbook and the table was to low.
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Risposta dalla struttura: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are overjoyed to know that you had enjoyed the stay and especially enjoyed the executive room and amenities, yet, there are still room for improvements to be made. Your feedback means a lot to us and we look forward to welcoming you soon again!Yours Sincerely,Hotel ICON
Iden Cee
Club 36 Camera con vista parziale sul porto
Soggiorno: ago 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 10 set 2024
Nothing short of great!!! Definitely an amazing experience. Really attentive staff. Clean rooms. Everything deserves 5 stars. Makes you wish other hotels were like this. Will be staying here again. Highly recommended 10/10z
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Risposta dalla struttura: Dear Iden Cee, We greatly appreciate you sharing your lovely review. It brings us immense joy to know that you had a fantastic experience during your stay. Your kind words motivate us and we eagerly await your next visit!Yours Sincerely,Hotel ICON