Recensioni su Grand Sunrise Palace Hoian

It was an incredible experience at Grand sunrise Palace Hoian, the room is incredible, the food and the whole team were very kind and with excellent service. Very attentionate as well it was my birthday during my stay and they brought a birthday cake to my room which is a very nice gesture. Special thanks to Cathy and nancy . Very great hotel that i highly recommand .

Everything at grand sunrise is impeccable and I can't wait to return again! Kathy, our designated guest relation officer was really awesome and helpful since the moment we arrived! She was bubbly and always made a point to check in on us everyday and where we are going and gave her advice on weather conditions since we came during the rainy seasons. She was also very sweet and kind to offer to help me get the welcome cookies after i asked her where I could get it. We stayed here for 5 nights amd everything was commendable from breakfast, room service, laundry service, staff service and down to the massage. I was reallt surprise by the beef fried rice that we ordered from room service and literally the best fried rice ever i tasted and we had to order 2 nights in a row. The hotel also provided shuttle service to the old town which makes it really convenient. Throughout my stay, I felt safe, clean, comfortable and relax and I will definitely chose to stay here all over again. If the gym facility was bigger and have more equipments that will be a bonus! Not a biggie as there's other gym options available around the area.

I am really graceful and appreciated I received a free upgraded room to Signature Suite which is two times of my current booking, and when I enter the room, the room was beautiful and amazing. I received welcome dessert from this hotel, upgraded my room with bathtub, Ms Nancy GRO she is kind and helpful recommended to me near by hotel tour and easy to hoop off. All front desk staff and bellman as well very helpful and friendly, they can speak English very well. If I travel to Hoi An I will came back this hotel again for sure. Breakfast have many many varieties and you unable to try all the food, dessert or juices and a lot of Hoi A local food as well🇻🇳❤️

The hotel staff Luna is nice and we will suggest our friend and family to book this hotel again. Nice trip.

Everything is good!!!! The hotel facilities are very new and clean. The staff is polite and friendly.

We recently booked three rooms for our family of seven, and our stay was exceptional. The rooms were impeccably clean and beautifully appointed. The buffet breakfast offered an impressive variety of delicious options. The staff were incredibly friendly and went above and beyond to accommodate us. A special thanks to Kathy for her outstanding care and attention during our stay. Five stars for your excellent service—keep up the fantastic work!

Great hotel- very clean and spacious. Very good selection at breakfast buffet too There is a supermart nearby too. Special mention to Guest Relations Officer Ame too! She's very friendly and helpful in our stay here and has made our experience here a wonderful one.

I had a lovely stay here, spent 4 nights at this hotel. The bath tub was big and they had Netflix. The hotel is very close to rice fields, I rented a bicycle from the hotel. Had a bit of accident though, I fell off by bike losing my balance with some abrasion and bruises. Hotel staff were very nice and looked after me, thanks to Nancy for helping clean the wound on my knee. Also thanks to Ame for recommendation on what restaurants to visit at the beach. The hotel offered free shuttle bus to Hoi An Old Town and nearby beach. Also love the buffet breakfast, they had a variety of options to choose from. I would stay here again next time I’m back to Hoi An.

Lily is the best,services are so good, welcome beer and free afternoon tea are also excellent, we will be back again for sure.

10/10 5stars service from Nancy, good location, good service, lots of food options gorgeous breakfast. Room is clean and comfortable, enjoyable stay. Highly recommended

Wonderful stay at Grand Sunrise Palace! Comfortable bed and amazing bathroom amenities. Breakfast was 10/10. Special shoutout to Jessi and other hotel staff who coordinated my surprise planning perfectly!

Excellent hotel with the best staff! We stayed in the Presidential Suite, and everything was first class. Lily was exceptional and catered to our every request, helping us arrange all of our transportation and activities. 100+ out of 10!! This trip was a pre-27th anniversary trip, and the staff went out of their way to make it special for us. We definitely should have stayed longer. We used the spa every day, and it was beyond worth it!

Awesome stay at the hotel! Great breakfast and tea time at the hotel too. Was served by a lovely lady Kathy throughout the whole stay as well!!

Everything very good 👍🏻great service for the staff, especially Jessi👍🏻👍🏻The staff are very nice and have excellent service attitude. They will try their best to help if you have any questions. The hotel is really beautiful !!!!