Phan Hotel Ho Chi Minh

Recensioni su Phan Hotel Ho Chi Minh

Phan Hotel Ho Chi Minh

185/6 Pham Ngu Lao, Pham Ngu Lao Ward, District 1, Ho Chi Minh City, VietnamDettagli hotel
Phan Hotel Ho Chi Minh
Phan Hotel Ho Chi MinhPhan Hotel Ho Chi MinhPhan Hotel Ho Chi Minh
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

7.5/10
72 recensione
Recensioni verificate
Ubicazione8.5
Strutture e servizi6.9
Servizio7.5
Pulizia7.1
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Tutte le recensioni(72)
Recensioni positive(58)
Recensioni con foto/video(24)
Posizione ideale(21)
Soggiorno meraviglioso!(19)
Camere magnifiche(17)
Personale amichevole(16)
Ottimo rapporto qualità-prezzo(7)
Recensioni negative(14)
Utente ospite
Camera Superior
Soggiorno: ott 2024
Solo
5 recensione
9.0/10
Ottimo
Pubblicata: 22 nov 2024
Mi piaciuto tutto, grazie mille davvero
Pip
Camera Superior
Soggiorno: apr 2025
Solo
51 recensione
8.5/10
Molto buono
Pubblicata: 19 mag 2025
Very good value for money. Very active neighborhood with everything you could need nearby. In a small alleyway which is reasonably quiet. No lift. Old building. Flexible and accommodating staff, although the low level of English was a bit problematic. Deluxe room with balcony was on 1st floor so stairs were fine. Spacious, clean, with fridge freezer, desk and the balcony was really nice. Really very high standard for the price. Hotel above a South Asian restaurant, which you need to walk through each time you go to your room.
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Utente ospite
Camera Standard
Soggiorno: feb 2025
Solo
2 recensione
10.0/10
Eccezionale
Pubblicata: 28 mar 2025
The room is clean, quite comfortable, cleaned quite thoroughly. The receptionist is friendly and very enthusiastic, can support luggage both when checking in and checking out. Right in the center, when the food street. Entertainment is very bustling. Should come and experience.
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SAM FAHAD
Camera per famiglie
Soggiorno: dic 2024
Viaggio con amici
18 recensione
10.0/10
Eccezionale
Pubblicata: 19 gen 2025
Place is awesome for fun near by markets and good delicious food and also some bars staff helpful and good
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Joachim Bernhard
Camera Superior
Soggiorno: gen 2025
Solo
12 recensione
6.5/10
Pubblicata: 1 mar 2025
Good room, but the aircon and wifi didn't work very good
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6/10
Brian Gokey
Camera Deluxe (con balcone)
Soggiorno: nov 2024
Coppia
2 recensione
2.0/10
Pubblicata: 2 gen 2025
Don’t believe the positive reviews. My guess is these are done fake reviews. Dirty, dim and in disrepair. I walked on the floor for 2-3 mins and the slippers were also are dirty as the floors
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Anderson4506
Camera Deluxe (con balcone)
Soggiorno: set 2024
Solo
82 recensione
10.0/10
Eccezionale
Pubblicata: 19 ott 2024
Good working wifi, spacious room with balcony, good size fridge, draws, hangers, ice cold a/c, central location , perfect for solo travelers, I highly recommend Cons -no elevator ( no problem for me) -no breakfast available -you have to go through restaurant to go to your room ( no problem for me)
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Utente ospite
Camera Standard
Soggiorno: feb 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 3 apr 2025
The room clean and nice. In the alley, but have everything we need. And staff are very friendly and helpful.
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Utente ospite
Camera Standard
Soggiorno: feb 2025
Lavoro
2 recensione
10.0/10
Eccezionale
Pubblicata: 27 mar 2025
Everything is OK , Very friendly, helpful staff. Well located and close to transport, restaurants, markets. Rooms were very clean and spacious.
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Utente ospite
Camera Deluxe (con balcone)
Soggiorno: feb 2025
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 29 mar 2025
I stay one day but perfect. The location, the staff and room so good. Very reasonable price.
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YheLiz
Camera Superior
Soggiorno: lug 2024
Solo
13 recensione
2.0/10
Pubblicata: 29 ago 2024
Don’t be fooled by the Google and Trip reviews, I have the WORST stay here while I was in Vietnam , been traveling a lot and this thing NEVER happened to me before. My booking on my whole stay is MISHANDLED ON PURPOSE They downgraded my room just to accompany other booking for the 2 nights that I stayed in this hotel. When I booked, I specifically chose the SUPERIOR Room with windows. But as soon as the booking is confirmed, they message me that I’ll be moved to a STANDARD room on my first day and will be moved to a DELUXE WITH BALCONY room the second day so I agreed. It was an hassle to pack and unpacked to move rooms. They supposed to move me to a DELUXE room as PROMISED the next day, but they refuse, and suggesting that I’ll be move to a family room or I’ll be move in another Hotel. I demanded for a refund because I didn’t get what I booked and paid for and they said it’s not refundable. Its either I stay on the room that is downgraded or don’t get anything. DONT BE SUPRISED IF THEY CHANGE OR DOWNGRADED YOUR ROOM to accommodate other booking and to fill up their rooms. The staff in the Indian restaurant under the hotel says that’s HOW THEY OPERATE. They will marked that rooms are available when they are not, and will moved you to another room just to fill up the room of the hotel. I was REALLY REALLY DISAPPOINTED and if you can avoid staying in this hotel please do! I never want to go through argument with their staff for more than an hour trying to win what I paid for. Imagine moving you on the room that you paid for just to accompany others. The rooms are dated and nothing special. No elavator for a 5 floor hotel. PS. THE OTHER REVIEW ON THIS HOTEL IS A BIG JOKE
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Risposta dalla struttura: Chào bạn. chúng tôi rất vui vì bạn đã lựa chọn nơi chúng tôi để lưu trú. và cũng rất xin lỗi về trường hợp đặt phòng của bạn. trước đó chúng ta có trao đổi về việc nhận phòng . do vấn đề bạn đặt phòng lúc phòng phía chúng tôi đang bị sự cố nên chúng tôi có trao đổi với bạn và bạn đã đồng ý về việc đó. chúng tôi đã hỗ trợ bạn rất nhiều trong việc di chuyển và nhận phòng. chúng tôi vẫn đề xuất thăng hạng phòng miễn phí của ngày hôm sau nhưng bạn nhất định không đồng ý. bởi vì nó là hạng phòng tốt hơn và giá tiền đắt hơn hạng phòng bạn đặt là superior rất nhiều, chúng tôi vẫn vui vẻ hỗ trợ bạn và đề xuất cho bạn rất nhiều phương án tốt hơn hoàn toàn miễn phí nhưng bạn không đồng ý. và ngày hôm sau đó bạn đồng ý ở hạng phòng FAMILY có cửa sổ. và chúng tôi đã hoàn toàn miễn phí giá phòng đó và còn hỗ trợ bạn ở thêm đến 16h30h chiều hôm đó hoàn toàn miễn phí. bạn nói rằng bạn rất vui vẻ và đồng ý nó. và chúng tôi đã hỗ trợ bạn rất nhiều, nhưng sự thật bạn nói là 1 điều rất khác . nên hy vọng bạn sẽ thành thật và có trải nghiệm tốt hơn cho những chuyến đi sau này. cảm ơn bạn rất nhiều. // Hello. We are very happy that you have chosen us to stay. and also very sorry about your booking situation. Before that we had a discussion about checking in. Due to the problem you booked when our room was having trouble, we discussed it with you and you agreed to it. We have assisted you a lot in moving and checking in. We still offered to upgrade to a free room the next day, but you definitely didn't agree. Because it is a better room class and the price is much more expensive than the superior room class you booked, we are still happy to support you and suggest you many better options completely free of charge but you do not agree. . and the next day you agree to stay in a FAMILY room with a window. And we have completely waived that room price and also support you to stay until 4:30 p.m. that afternoon completely free of charge. you said you were happy and agreed to it. and we have supported you a lot, but the truth you say is a very different thing. so hopefully you will be honest and have a better experience for future trips. Thank you very much.
Micha H. Junsay
Camera Deluxe (con balcone)
Soggiorno: lug 2024
Coppia
6 recensione
10.0/10
Eccezionale
Pubblicata: 20 ago 2024
The hotel is near to everything. Restaurants ar everywhere. The only cons that I experience is that there is no elevator and the door sounds really loud whenever you move it.
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Risposta dalla struttura: I hope this letter finds you well. On behalf of the entire Phan Hotel team, I would like to express our sincere gratitude for choosing to stay with us recently. We truly appreciate your trust and patronage.
Boys traveler
Camera Superior
Soggiorno: gen 2025
Solo
9 recensione
5.5/10
Pubblicata: 10 feb 2025
If you booking in this hotel, just hope to not get a room on the fifth floor otherwise you’ll be walking up and down all day because there’s no left plus the shower there is a lot of ants moving around and there is a kitchen downstairs and I saw a cockroach and there’s no safe box as well, 
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Utente anonimo
Camera Standard
Soggiorno: giu 2024
Solo
3 recensione
6.0/10
Pubblicata: 25 lug 2024
Sure, here's the English translation: --- I am extremely disappointed with this hotel. I chose this hotel based on multiple hotel booking sites and Google Maps reviews. The reviews were mostly very good, and since I had been staying at a nearby hotel until recently, I decided to visit and found it to be clean, so I chose this hotel. However, when I checked in, there was a motorcycle parked at the entrance, blocking my way, and the front desk staff remained seated and did nothing to help. The room showed numerous signs of a hasty and amateurish renovation, with walls simply painted white, and the bathroom door was still broken. What ultimately made me lose faith in this hotel was that, the day before my check-in, two one-star reviews were posted on Google Maps, and the next day the hotel's listing was completely removed from the map. Due to the series of problems mentioned above, I became distrustful of this hotel and asked via chat why they had deleted the hotel's information from Google Maps, but I was ignored. Additionally, on the second day, the entrance was blocked by a motorcycle again, preventing me from entering, while the front desk staff sat there playing with their smartphone. On the last day, they came to my room directly to ask if I was going to extend my stay, and during check-out, they didn’t say a single word, not even a "thank you." This hotel seems to be owned by Indian capital, but the staff look down on and mock their guests, making for a very frustrating trip. I ask once again, why did they remove the hotel information from Google Maps? This hotel is deliberately removing bad reviews to deceive new guests by only showcasing good reviews. It appears to be managed by Indians, but they should reflect on their disgraceful actions as human beings. Deceptive acts towards guests who trusted and stayed at your hotel are absolutely unacceptable. I will never use this hotel again.
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6/7
Risposta dalla struttura: First of all, I would like to sincerely apologize for this because it has caused you a lot of trouble. We always try to provide the best service to customers, especially regular customers like you. And I'm really sorry that we didn't do the best we could. Please give us a chance to correct the error.
David Pheng
Camera doppia con letti singoli
Soggiorno: giu 2024
Famiglia
23 recensione
10.0/10
Eccezionale
Pubblicata: 21 lug 2024
Overall for my experience was absolutely amazing with the hospitality of Phan Hotel. I can say that the location is super best when you travel in HCM, you can access to everything you need for just few minutes walking. The staff was very friendly and helpful and provided us everything we need and special requests. Mr. Hong Son the morning staffs was very kind and helpful he was outstanding. If you on a budget travel in HCM choose Phan Hotel you’ll not disappointed.
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Risposta dalla struttura: Thank you very much for choosing our hotel to stay. We will try harder to improve service quality in the best way. We are pleased to serve you next time