Utente ospite
14 maggio 2024
Many thanks to all the staff and Management team for looking after us during our holiday break in Hersonissos. Highly professional, efficient and friendly team that went above and beyond their duties to make our stay an impressive one. Nothing is too much trouble for them. Check in experience was ok as we arrived late at night. A warm welcome from front desk staff and our luggage were taken care of. Unfortunately my wife a bit of an accident. She tripped and fell injuring her knee and finger. Staff were very quick to help making sure she was comfortable before taking us into our room. Because of the late arrival we missed dinner however they made provision for a light meal which was kept in our mini fridge. Hotel was opened a year ago, perfect for families/Couples. Very quiet and peacefully surroundings to ensure a wonderful and relaxing stay. Great location with easy access to the beach and into town. All areas in the hotel both indoors and outdoors is super clean. Our room (3214) was modern, seamlessly clean and nicely decorated. Furniture and fittings in the room were of good quality, and bathroom well laid out. Bed and pillows very comfortable which guaranteed a very sound sleep each night. Control panels for room lighting is fantastic and easy to operate. Bathroom accessories were more than adequate. Tea and coffee making facilities were brilliant. Coffee pods and tea bags replenished on a daily basis. We opted for half board basis and thoroughly enjoyed it as it suited our needs. Extensive range of menu and the quality of food on display during breakfast and dinner times was superb, catering for all tastes, accompanied by fantastic customer service by the restaurant staff, very attentive and helpful. The pool area is massive and full of comfortable beds and loungers, more than adequate to feel you have privacy to relax. And the bar is fully stocked to cater for every need. The hotel has provided all the amenities to ensure that residents have enjoyable and a very relaxing stay. In summary our first stay at the hotel was fabulous. Hospitality accorded to us by the hotel staff was truly superb. We can’t wait to visit again! We would like to give a shout to the following staff in no particular order. Vasileios and his colleague who checked us in. Maria Sophia Alexandros Dimitris Iohannis Georgios Panagiotis Michalis With Love Mr & Mrs Oko & Clare Annan
Traduci