Hotel in zona Plateia Venizelou, Heraklion

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

We stayed at the hotel for five nights in July 2022. There were eight of us in total so two families. The location is absolutely perfect as it is right in the middle of Heraklion, opposite the bustling square with its wonderful with its Artisan stalls which are worth visiting and only a short walk to the shops and wonderful selection of restaurants. Heraklion is a truly bustling and Cosmopolitan city. The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach. It is also not too far from the port you can walk there but we took a very quick taxi due to the heat. Upon arrival we were made to feel very welcome and our baggage was taken to our room for us. The reception area is refreshing to walk into from the heat outside and the decor is lovely and very modern with a comfortable seating area. There is a downstairs bar which is very chic with beautiful artwork where you can eat and you can just walk through to the shops outside to have a mooch with is perfect. Our check in process was very smooth and efficient. Check out is at 12 and check in is at 2. We had travelled from Chania by taxi. and were a little early. The gentleman on reception was able to find our group a room to check into while they got our other rooms ready which was very helpful and we did not have to wait too long. We had the economy rooms two different types between us. The ones which have balconies and the ones which are inside but don't have a balcony. The latter were a bit bigger than the ones with the balcony and the children's bed has its own little area which we really liked. The bathroom and room were very clean and the cleaners were very helpful and polite. We had a small fridge all the usual amenities you would expect and the air conditioning always worked well. I really feel (being from the UK) that the hotel represents very good value for the price we paid - if we were to pay a similar price in England we would not be staying in nearly such a nice hotel that's for sure. Certainly not one with a pool on the roof! We absolutely loved the roof area. The pool is quite small (but still big enough to have a lovely, cool swim). The pool area is clean and there are sunbeds and chairs you can sit on around the pool and plenty of place to sunbathe. It is absolutely lovely the perfect place to relax and take in the view. They also have a lifeguard up there at all times which we were not expecting. The pool is open until 8 at night but you can still go up to the roof for drinks and to eat your dinner after this time. They also provide towels for you which is great. The bar on the roof is absolutely excellent and the service is impeccable. The bar staff and waiters and waitresses work so hard and are so friendly (whilst also remaining professional). The bar food is great especially the mini burgers and the club sandwiches are to die for. You can also have dinner up on the roof and there are lots of lovely tables and chairs to chose fro

We stayed at Kronos Hotel for two nights at the end of May. The room was clean and the bed was comfortable. We had a sea view room with a stunning view of the harbour. Breakfast was included and adequate. There was also a water fountain: very useful! The hotel is very conveniently located, close to the harbour, the restaurants and the city centre and good value for money. In addition, the staff was extremely friendly and helpful. I would definitely stay there again! Thanks again to Nikos and his colleagues for the warm welcome!

Albergo incantevole con ottimo servizio e receptionist gentilissimo.

Fabulous hotel, everything you need for a stay is in the room. Very clean, it’s a very modern hotel super smart. It was also very easy to reach from the main highway . There is street parking…area felt very safe…but also a 3 minute walk there is parking..multi story …8 euros per 24 hours Katerina who runs the suites was very professional and very lovely. 10 min walk to the high street, 5 mins from restaurants and coffee shops. Close to the museum.

Superb, contemporary suites & amazing hospitality! From the moment we arrived the welcome & detailed information provided by Mary, on the front desk, was amazing! We were only staying one night & were welcomed with homemade lemonade then a homemade liqueur made with red wine & geranium flowers. Nothing was too much trouble. Mary gave us restaurant recommendations, a map & answered any queries. The rooms are stunning: a luxury, contemporary renovation of the highest standard. It’s worth upgrading to a suite as we originally booked the lead-in room which was internal.

We have just returned from another wonderful stay at the Galaxy hotel. Everything about the hotel is faultless: the location, the size and quality of the room, hygiene, food and drink and, above all, the impeccable staff. There really can’t be anywhere better to stay in Heraklion! Thank you to everyone at the hotel for making our visit so memorable.

Scelta molto carina per Heraklion. L'hotel non è in centro, non è nemmeno vicino alle spiagge ma, nonostante ciò, è situato nei pressi di una fermata bus a pochissimi passi. Con gli autobus (o con l'auto se si noleggia) si può raggiungere tanto il centro, quanto le spiagge in 5 minuti. Hotel moderno, camere nuove, pulite e confortevoli: un posto molto carino e con lo staff cortese: i dipendenti sono molto simpatici e gentili, si fanno in quattro per aiutarti o consigliarti cosa fare o come muoverti. Amenities presenti in camera. Colazione buona, la si può fare nel bar dell'hotel.

Vicinissimo all’aeroporto ed al palazzo di knosso. Abbiamo soggiornato solo per la notte dell’arrivo in aeroporto. Camera molto spaziosa, pulita e ben divisa tra zona adulti e bimbi. La colazione viene servita al ristorante convenzionato che si trova sotto l’hotel dove abbiamo avuto modi di assaggiare le loro omelette, che sono davvero enormi, vedi foto.