Hotel in zona Fontana Morosini, Heraklion

Abbiamo soggiornato una settimana in questo hotel a due passi dal centro, raggiungendo facilmente fermata dei bus per visitare l'intera città. Personale cordiale ed efficiente, il tempo della colazione è la nostra stanza era già pulita e sistemata. Grazie mille a tutti e in particolare alla Sig.ra Ivina e Geovgia per la loro professionalità.

Le camere sono così così, il balcone è generalmente ad un piano basso e non ha privacy, e la piscina non è aperta in inverno. Solo la colazione è ottima, varia, il ristorante è pulito e ordinato, e il prezzo è quello, giusto? Il servizio è da migliorare ed il rapporto qualità prezzo non è elevato

Abbiamo soggiornato in questo hotel nel corso della prima nostra notte a Creta, dopo essere atterrati in piena notte. Il check-in è disponibile 24 ore su 24. L’hotel, che si trova a pochi minuti dal centro di Heraklion, in un’ottima posizione, non dispone di un proprio parcheggio, ma ce n’è uno nel retro, a pagamento (5 euro, a luglio). Le camere sono larghe, con letti comodi e con una bella vista sulla città, ma dallo stile vecchio e ormai superato (sebbene l’hotel sia stato ristrutturato di recente), così come il bagno. Il personale è gentile e cordiale, e disponibile per ogni esigenza. Per un breve soggiorno nella capitale cretese, senza molte pretese, può essere l’hotel giusto.

Rapporto qualità-prezzo davvero ottimi. Camera vista mare dotata di tutti i comfort e, cosa di non poco conto essendo su una strada trafficata, perfettamente insonorizzata. Colazione a buffet con proposte dolce e salato molto valida (consiglio lo yogurt greco, buonissimo). Il personale sia di sala sia della reception molto accogliente, ci hanno fornito delle informazioni utili per visitare la città e ci hanno fornito anche un pass per poter parcheggiare gratuitamente nel parcheggio vicino al porto (servizio molto comodo in quanto in zona, tra parcheggio riservato a residenti a taxi o quant'altro, è veramente difficile trovare posto)

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

Ho soggiornato in questo hotel tra fine luglio e inizio agosto avendo prenotato circa tra febbraio e marzo. Per la prima volta ho trovato un hotel di cui sono rimasto estremamente soddisfatto. si trova a circa 10 minuti dall’aeroporto di Heraklion, a 5 minuti a piedi dal centro, dal mercato e da tutti i vari negozi e supermercati. La pulizia delle camere è ben eseguita, il personale competente, gentile e sempre disponibile. Nota di merito ai pasti, semplicemente ben eseguiti e presentati; Gli orari sono flessibili, con possibilità di pranzo/cena dalle 13.00 alle 22.00 per permette di gestire al meglio la propria giornata. Colazione altrettanto sfiziosa a buffet. La colazione viene servita dalle 7.30 alle 10.30 )se non erro) a piano terra, mentre pranzo e cena sono effettuati nella terrazza al 4^ piano dell’hotel con una vista molto bella sul porto e la fortezza veneziana. Nel complesso rimasto veramente colpito e faccio i miei complimenti a tutto lo staff. Matteo.

WE' LL COME TEAR! Fantastico gioia & piacere abbiamo avuto a Aquila Hotel al nostro soggiorno lì a Heraklion, è stata la nostra prima volta. La nostra camera è stata così pulita e con abbastanza spazio con terrazza & grande vista ...Bagno sul 6° piano è stato piacevole.. Tutti gli hotel sono interessanti con l'esterno e l'interno ... Questo hotel ha così tanto da offrire&più importante per dare il contatto con la felicità al vostro soggiorno! Molti sorrisi da Belgrado:)) J&K

A dirty, dingy, dull, noisy hotel that should be a 2 star rating and not a 4 star! I had a 3 night stay at this hotel following a weeks stay in a lovely hotel in Rethymno. My friends checked in to the Castello City hotel later that evening for 3 nights too. We found the hotel to be the most depressing place to stay. The hotel is not what it describes itself and the photos do not match up or come close to what they show on Trip Advisor. Our rooms no 201 and 202 were very small, dark and gloomy as there was no natural daylight coming into the rooms and the glass doors that should have led out to an airy balcony (with no room for a table) was facing brick walls. It was difficult to see what the sky looked like unless you wound your neck around. The walls and curtains were dark in colour and lighting was so poor in the rooms that you couldn't see yourself in the mirrors. The noise outside of the rooms was unbearable at night and early mornings. The carpets were filthy and worn in the corridors. The breakfast was poor and the welcome from the hotel receptionist was very poor. When l first arrived at the hotel and waited for my friends to arrive, l walked a short distance from the hotel only to find the streets dirty with skips of rubbish strewn everywhere. It was chaotic with speeding traffic and a lot of undesirable people hanging around and l found myself scared. Had the hotel advised me of where to go and what areas I should avoid, that would certainly have helped! When l spoke with the receptionist about the rooms, he just didn't care! He said there was nothing he could do as they were fully booked. We most definitely would have moved hotels if we were staying for longer. Once you find your way around Heraklion, you will enjoy the city centre filled with nice restaurants and shops especially in the evening. The port is worth a visit and there a few nice beaches on a short bus ride away. Looking at other reviews on Trip Advisor, I note that the hotel does not respond to them which gives me the opinion that they simply don't care. I have attached photos

L'hotel è a circa 15 minuti a piedi dall'aeroporto. Facile da trovare. Il personale era molto utile e bello. La stanza era pulita e organizzata. Il bagno non era così bello, è un bagno senza cortina, quindi il pavimento si bagna molto quando si fa la doccia.

The hotel staff really made our stay special, nothing was too much trouble. With a special thank you to Despina, Manos, Roksana and Adriana. We had a room with our own pool, which was excellent, well worth the extra cost. The main pool area was also very good, always plenty of sun loungers available. Our suite consisted of two rooms, and was very comfortable with air conditioning in each room and a lovely king size bed. Very clean and modern. The food in the restaurant was of a really high standard and good value.