Comfort Inn & Suites Hays I-70

Old facility, not well maintained. Room was in disrepair. Carpet, furniture, walls, and bathroom all need cleanup and maintenance. The door between the adjacent room wasn't insulated or sealed, so we heard everything our "neighbor" said and did, even casual conversation and flatulence. Wouldn't stay here again.

Was terrible! Our shower did not work! The switch to go from tub to shower did not work. Had 3 adults, I feel asleep and the guys couldn't get it to work. Whats bad is my husband is a plumber! I get up in AM to take a shower to find this out, think bath but tub is cracked also. Tell the front desk who assures me I will get a call from Manager, nope, I have to call back because managee is mostly at the Sleep Inn. Finally calls me to admitt that they have been having issues with tubs and not sure why they rented us that room. Says they are having issues with water pressure. Than says my handy man figured it out and got it to work. Did nothing to comp us or anything. There is 3 adults hearing this in the truck on speaker. Spent 120 for a hard bed and no shower.

This is the worst comfort Inn we have stayed in. They are our go to normally. The ice machine didn’t work. Hall bathroom toilet wouldn’t flush, shower rod was hanging down and loose from the wall. Towel rod fell off the wall, room walls are very thin. Could hear the neighbors very well. Hot tub was non existent. Long hair in corner of bathroom.Plus side breakfast was good , pool was decent . Not sure comfort inn will be our choice tonight.

In town for graduation so the price was good. The hotel was fine. Our room was perfect size for our family. There was a designated area out front for the dogs. The breakfast was typical but i appreciate the availability of hot items. The pool area needs some TLC.

The place badly needed updating! The room was extremely small. The toilet was short, and not secured to the floor. The seat was also loose. The water pressure in the sink was bad and the ice maker did not work.

The room was very clean and nice. It was a comfortable room with lots of seating. Both of our rooms one with two doubles and one king we’re both nice to stay in.

The staff was so friendly the room was very clean and comfortable. The breakfast was good but wasn’t quite as good as I thought it would be but it was all right. I will definitely stay here again on my next trip to Hays.

Excellent service, staff was very friendly. The room was what was expected. The tv volume was so quiet that at max volume we couldn't hear it while the AC ran and had to use subtitles. The beds were ok, I had a spring digging into me all night, but nobody else had an issue. They do have a nice little indoor pool, breakfast and a little shop inside. Conveniently located in town and off the highway. Check-in and out were very quick.

Easy to get to, well lit, very nice workers. Pool was closed/empty for maintenance, tub in our room was stained/dirty looking.