Recensioni su The Capitol Hotel Sydney, an EVT hotel
The Capitol Hotel Sydney, an EVT hotel
3 Campbell St, Haymarket, New South Wales, 2000, AustraliaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
Molto buono
88 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.2
Servizio4.5
Pulizia4.3
Filtra per:
Ordina per:
Tutte le recensioni(88)
Recensioni positive(85)
Recensioni con foto/video(22)
Pulito e ordinato(20)
Soggiorno meraviglioso!(16)
Trasporti comodi(14)
Proprietario simpatico(14)
Camera piccola(10)
Comodo per lo shopping(5)
Posizione centrale(4)
Recensioni negative(3)
alicia
Camera King
Soggiorno: ott 2024
Coppia
2 recensione
3.5/5
Pubblicata: 19 nov 2024
My recent 7-day stay. While the location of the hotel is fantastic and made our trip convenient, there were some concerns regarding cleanliness that I feel need to be addressed.
During our stay, my husband and I noticed that the cleanliness of the room, particularly the bedding, did not meet expectations. We were uncertain if the sheets were changed during our stay hence made a request at the front desk that our bedding needs to be changed. On several occasions, after returning to our room late in the evening, we found that the sheets were still dirty, which was quite disappointing.
As guests on holiday, we expected a certain level of cleanliness, particularly with something as fundamental as bed linens. Unfortunately, we were too tired to address it with the front desk at the end of long days. We ended up sleeping on just one side of the bed.
I believe that with a little more attention to detail in housekeeping, this could be an area for significant improvement. Cleanliness is one of the most basic expectations when staying at a hotel, and I hope this feedback helps ensure future guests do not encounter similar issues.
Traduci
Risposta dalla struttura: Good evening, Alicia,Thank you for sharing your detailed feedback. While we’re glad you found our location convenient, we sincerely apologize for the concerns regarding cleanliness during your stay. This does not reflect the high standards we aim to uphold, and we deeply regret the inconvenience caused to you and your husband.Your comments about the bedding and housekeeping have been shared with our team to ensure immediate improvements are made. Kind regards,Thomas
Teesh_h
Camera con letto King Size e divano
Soggiorno: ott 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 feb 2025
Great location with a surprising moody and dark relaxing ambience. The included breakfast was great, with a variety of pastries, hot and cold breakfast options. Better than most continental breakfasts. Immediately upon entrance you felt relaxed and the scent in the lobby was tasteful. Rooms were not to small but great for a couple, business trip of friends travelling.
Traduci
Risposta dalla struttura: Dear Teesh,Thank you for your wonderful review! We're delighted you enjoyed our relaxing ambiance, delicious breakfast, and well-designed rooms. We appreciate your kind words and hope to welcome you back soon!Best regards,Leon - Duty Manager
Dzung
Camera Queen
Soggiorno: ott 2024
Viaggio con amici
32 recensione
4.7/5
Fantastico
Pubblicata: 30 nov 2024
Near city center and easy to go around. Maybe will be back next time.
Traduci
Risposta dalla struttura: Dear Dzung,Thank you for choosing to stay with us at The Capitol Hotel Sydney and for sharing your feedback. We're delighted to hear that you found our location convenient for exploring the city.We hope you had a pleasant stay and look forward to welcoming you back on your next visit to Sydney. If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know.Best regards,LeonDuty Manager - The Capitol Hotel
Utente ospite
Camera King
Soggiorno: ago 2024
Solo
2 recensione
4.2/5
Molto buono
Pubblicata: 14 nov 2024
Overall nice. Will book again if in area. Airport - train - hotel in under 45 min. Convenient to most places I needed to go.
Service at front desk was great, service at breakfast was cold. Breakfast is not the greatest but acceptable.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience with us! We're so glad you found The Capitol Hotel Sydney convenient and enjoyed our location's easy access to the airport and local areas. It’s also wonderful to hear that our front desk team made a positive impression.We apologize, however, that your experience with our breakfast service wasn’t up to your expectations. We're taking your feedback on board to improve both the warmth of our breakfast service and the variety we offer to ensure each guest has a fantastic start to their day.We appreciate your honest feedback and look forward to welcoming you back in the future!Warm regards,Leon - Duty Manager
Utente anonimo
Camera King
Soggiorno: ago 2024
Viaggio con amici
15 recensione
4.5/5
Ottimo
Pubblicata: 9 set 2024
Really nice hotel, definitely feels more like 4 stars than 3. Everything is great, the staff greats you at check-in and the decor was nice. I’d wish the reception was at the ground floor, rather than at Level 2 - but this is just a small issue. Overall, I enjoyed my stay!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your feedback! We’re delighted you felt our hotel exceeded expectations. We’re glad you enjoyed your stay overall and look forward to welcoming you back! Regards, The Capitol Hotel Team
ANST
Camera Queen
Soggiorno: lug 2024
Solo
11 recensione
5.0/5
Eccezionale
Pubblicata: 1 set 2024
Nice hotel with a great location, right in the middle of CBD area. Central station is a few minutes walk away and Chinatown tram station is just outside the hotel. Staff was helpful
Traduci
Risposta dalla struttura: Dear ANST, Thank you for your feedback! We're glad you enjoyed our central location and found the staff helpful. It's great to hear the convenience of nearby transport worked well for your stay. We hope to welcome you back soon! Regards, The Capitol Hotel
Utente ospite
Camera Deluxe King
Soggiorno: nov 2024
Coppia
3 recensione
3.0/5
Pubblicata: 29 dic 2024
The location is great close to train stations and shops, but the towels and bed sheets weren’t clean.
Traduci
Risposta dalla struttura: Good evening, guest,Thank you for your feedback. We’re glad you enjoyed our convenient location near train stations and shops. However, we sincerely apologize for the issues with the towels and bed sheets. This is not our usual standard, and we will address this with our housekeeping team to ensure it doesn’t happen again. We hope to provide a better experience on your next visit. Kind regards,Thomas
SweetsLJ
Camera King
Soggiorno: dic 2024
Solo
13 recensione
4.5/5
Ottimo
Pubblicata: 4 feb 2025
Great location, comfortable room, spaciousness for 1 person, easy to check in and out
Traduci
Risposta dalla struttura: Dear Sweets,Thank you for your great review! We're glad you enjoyed our location, comfort, and smooth check-in experience. We appreciate your feedback and hope to welcome you back soon!Best regards,Leon - Duty Manager
Utente ospite
Camera con letto King Size e divano
Soggiorno: nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 11 dic 2024
The location was perfect, practically next to the light rail in Chinatown, restaurants and coffee shops all around, and the Capitol Theater downstairs. The hotel was very clean, the beds nice and comfy, and the staff were very nice and helpful. Great place to stay in Sydney.
Traduci
Risposta dalla struttura: Thank you so much for your fantastic review! We’re delighted to hear that our location was so convenient for your stay – being so close to the light rail, vibrant Chinatown, and the Capitol Theatre certainly makes exploring Sydney easy and exciting. We’re also happy you enjoyed the comfort of our rooms and the service from our team. It’s wonderful to know that you had such a positive experience with us! We look forward to welcoming you back on your next visit to Sydney!Kind regards,Mereana
Utente ospite
Camera Deluxe King
Soggiorno: nov 2024
Famiglia
6 recensione
3.5/5
Pubblicata: 7 dic 2024
1) Good location & walking distance to key shopping mall
2) Ease to take light rail
Traduci
Risposta dalla struttura: Thank you for your feedback! We’re glad you enjoyed our convenient location and the ease of accessing the light rail. Hope to welcome you back to The Capitol Hotel Sydney soon! Best regards, Leon - Duty Manager
Utente ospite
Camera King
Soggiorno: set 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 ott 2024
really nice and friendly staff. Close to China town and tram station. Convenient to go to anywhere
Traduci
Risposta dalla struttura: Dear Guest, Thank you for the review! We’re glad you found our staff helpful and enjoyed the convenient location near Chinatown and the tram station. Hope to see you again soon! Regards, The Capitol Hotel
MING TING
Camera con letto King Size e divano
Soggiorno: ago 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
Really great room and services.
The site is convenient, but the clean services needs to be improved.
Traduci
Risposta dalla struttura: Hello Ming Ting, Thank you for your feedback! We are glad you enjoyed the room and found the location convenient. We will definitely look into improving our cleaning services. Hope to see you again soon! Regards, The Capitol Hotel
thBT
Camera Deluxe King
Soggiorno: lug 2024
Coppia
52 recensione
5.0/5
Eccezionale
Pubblicata: 5 ago 2024
Hotel is located next to chinatown station very convenient. Very clean, cosy and chill a great stay in Sydney.
Traduci
Risposta dalla struttura: Good afternoon, thBT,Thank you for the 5/5 review! I'm very happy to hear you had a great stay with us. I hope you were able to rest, relax, and recharge!Best wishes for your future travels, and I hope we can welcome you back to The Capitol Hotel in the near future.Kind regards,Thomas Kane
Jarne
King Plus Single Room
Soggiorno: set 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 19 dic 2024
Everything was good, central location, friendly staff and good breakfast
Traduci
Risposta dalla struttura: Thank you so much Jarne for your fantastic review and for giving us a perfect 5/5 across the board! We’re thrilled to hear that you enjoyed our central location, the friendly service from our team, and the breakfast offerings. It's wonderful to know that everything met your expectations.Your kind words truly mean a lot to us, and we look forward to welcoming you back on your next visit!Best regards,Mereana
Susanto
Camera King
Soggiorno: mag 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 7 lug 2024
Recommended for the location.
But breakfast the same variation every day
Traduci
Risposta dalla struttura: Good morning, SusantoThank you for your review. Our location is very handy, being only a few minutes walk from both Central train station, and the light rail line. Our breakfast does vary slightly, have different offerings available on the weekends, and rotate through a selection of juices, with the core buffet menu remaining the same. Kind regards,Thomas Kane