Premier Inn Hayle

Very slow check in. Room stuffy and very hot. No air con Only a small, very noisy fan. Window only opened a couple of inches, despite being on ground floor. Lots of noise from room above, despite 'quiet time' To top it off, after a terrible sleep someone tried to get in our room early morning

Stayed 3 nights at the Hayle Premier Inn to see an old work colleague that recently moved to cornwall. The staff were lovely and friendly, had the pleasure of speaking to Tilly, Joy and Jamie during my stay, all were friendly, chatty and knowledgeable of the local area and happily suggested good restaurants to try and things to do. The location is wonderful, out of the way of everything so very quiet and relaxing but easily within a commutable distance of the town and surrounding areas. Overall a great place to stay and very friendly and helpful staff always on hand.

Filthy dirty and tatty room,was there for a family wedding otherwise would have gone straight back home. Slept on top of bed after seeing the state of the room,no one offered to come and see what I was complaining about or look into it,just gave me a card with the website details absolutely disgusted

Stayed here before our actual holiday elsewhere and would never come back. Restaurant meal deal is a scam. Didn't have half the menu for dinner or breakfast. Food looked like it had been in a fight with the chef. Tables were sticky. Beds were wonky, lights flickering. Purchased ultimate WiFi but they told us afterwards the mast is down for months. Everything about the hotel is dirty and run terribly. Dont come here

We love Premier Inns but our room never went below 27 to 28 degrees all night. We had a noisy fan, which we asked to be replaced but, even with a fan and the window open, 4 of us in a smallish room meant the room was just too hot all night.

We stayed here for 4 nights while attending a nearby wedding. Premiere Inns do what they say on the tin; reasonably basic, decent sized room & incredibly comfortable bed. No AC which was not expected, but a good fan had been placed in the room & was on, cooling the room nicely on the hottest weekend of the year. That leads me on to the staff, brilliant! They were all friendly, helpful & knowledgeable. In particular, Jamie went over & above the norm. Amazingly helpful & a lovely personality. If that lady wants a career in hospitality, she will go far!