Hotel a Harpenden

"Stayed for a festival nearby. Staff were friendly and accommodating. Food was great, we had lunch and breakfast and both were lovely. Rooms were clean and comfortable and felt like they had recently been updated. 10/10 would stay again."

"This hotel is very conveniently located for access to and from the M1 (which is why I chose it). The only reason I didn't give it 5 stars for location is because if you fancy taking a stroll into the nearby village, perhaps for a pub meal and a drink, then the footpath is non- existent in places and you need to be careful in the dark. But that's not the hotel's fault and as the hotel is clearly set up for travelling business customers, I suppose most people would just drive a couple of minutes to the local pubs (which were more lively than the hotel bar). Aside from that, everything else was fine. The staff were all helpful and polite and the breakfast was delicious and filling. And the room was fine too. Overall, this hotel worked well for me on this occasion and I am happy to recommend it"

"I booked a room from Ctrip, because I had a flight to Larnaca at 10:30 today morning, and it was better to live in one Hotel near London Luton airport, I choose this Hotel on Ctrip website. I took a train in Cardiff to London, than transfered to Luton airport by train. It was a long time to arrive the Hotel around 12 O'clock in the night today. There was a young woman in the receiption. I was harried to go to toilat, and asked her where is the toilat, she said there is no toilat. I am very angry for her reply. I told her I will check in later after I went to toilat. The manager came and show me where toilat is. Today morning at 7 O'clock, I Check out at the same place, and met the same woman. She said I had bought one Water and one Chocolate wnen I Checked in. Of course I need to pay, how much please? After she Checked and said : 95 Pound. It's crazy: one Water plus one Chocolate cast 95 Pound! I have paid for my room before I arrive! The same manager came again and check. Than told me 5 Pound I need to pay. This Hotel belong Mariot Group, I don't know I met such low employee in their Hotel. Very low and stupid. I decide I never live in this Hotel and talk about my experience to my friends."

"We stayed at the Holiday Inn Express at Luton Airport for one night at the beginning of holiday and then returned on our way back. We were very pleased once again with the service, the cleanliness of the rooms, the fact that we were so near to the airport yet couldn't hear the sound of the aircraft. We also liked that the bus stop was very near the hotel so could get the bus to and from Luton Airport, which is handy when you are tired and just want to crawl into bed! The breakfast is well presented and tasty. If we fly from Luton Airport again and need to book a hotel, we would have no hesitation re-booking."

"Il personale era eccezionalmente caldo e amichevole. In generale, una piacevole esperienza con tutto quello che avete bisogno per un breve viaggio."

"The hotel is 15 mins walk from Luton Airport Parkway train station. And another 15 mins walk to the Luton Airport. Perfect for a night stay before a morning or afternoon flight. My room was very spacious, bed sheets were fresh and clean and the staff were nice to talk to."

"Location is very good, 10-15 walk to the terminal. Good for short stay. Little bit overpriced as hotel near by has bigger rooms, little bit closer to the terminal and breakfast included for £90 and in Ibis I paid 80 and if you want breakfast you have to pay £12"