Thistle Express London Luton

The hotel was affordable for a family room in Luton’s city centre with a spot for coffee, hot chocolate, water and more by the sides whilst you waited to check in.The rooms were also lovely and spacious but needed pest control as there were multiple insects.

Awful hotel. Full of asylum/refugee/homeless types. The first room given was nothing like the photo and description of the room i booked. Box room was tiny and looked like someone had used the bed. The lady kindly did her best and gave me a decent room which was a decent size and comfortable bed. Shower drain was totally blocked and water almost entered room. Carpets were horrendously filthy throughout. Booked this hotel for the included buffet. It was dire. Tiny selection of foods. Cheap beans, cheap tinned tomatoes, frozen fruit salad (still frozen). All really poor quality stuffs. Even tea selection tastes bad. My school dinners were of better quality. Nothing like any buffet breakfast I have ever tasted. It was garbage. There were cockroaches coming out from under the free tea coffee unit and were happily walking about next to my feet. Also Luton is a real dump. The area is full of ******* and unemployable and gypsies. I got high walking around the area as the **** smell is potent. Only redeeming features are close to transport (to get out of here), a the staff are really nice. Security man on the night/day I was here was extremely helpful and kind.

Great hotel for convenience to Luton airport.. one short bus journey away... staff were incredibly helpful and patient when I had a problem with payment card (Leah you were a star!). Room was spacious and spotless, cooked buffet breakfast hot, and lots of variety for cold options. Tea/Coffee available at reception 24hrs... All in all, a lovely atmosphere and I highly recommend it, especially for stop overs for airport travellers... parking is available just outside the front door, and a large mall is conveniently located tight next door for those things u may have forgotten to pack!!

Very clean,friendly staff,breakfast was good room clean,quiet place. I recommend! Great experience!

One of the worst hotels I have ever stayed in in my life. Smells terrible, and the entire area feels unsafe.

Room was very  clean and presentable. The corridors had a strong smell of cigarettes. The breakfast offering was unappealing and hardly anything left when we arrived at 7:30. Decided to skip feared for stomach poisoning.