Holiday Inn Express Harbin Songbei New District

The hotel is situated near the river, and in Songbei district making it very easy to go to outlets, although it is quite far away from places downtown like in Nangang or nearby shopping malls and tourist spots like Sophia Church and Volga Manor. The service was pretty good and was fast with check-in. There is also a convenience store right beside the hotel making it easy to buy things when you are at the hotel. Amenities were fine and we were given the normal amenities found in a 4-5 star hotel room and up to standards with Holiday Inn and IHG hotels alike.

You expect consistent service and comfort from a brand like Holiday Inn Express but this one was underwhelming — particularly its cleanliness. Booked a Family Suite with two beds and when I moved them together, I was disgusted to see all sorts of trash and dirt under the bed, indicating they do a very superficial job of cleaning the floors. Filthy.

8.The hotel is well equipped, the rooms are clean and tidy, and the stay is very comfortable. The front desk staff are very helpful, proactive and enthusiastic. Breakfast is good, variety, personal feel very high cost.

Rooms and service was great but the breakfast can improve.

This hotel is nice enough, fairly newly renovated with big clean rooms and our river view room had a lovely view… but it’s in a *very* inconvenient location unless you have your own car or private transport booked. It’s only a 15 minute drive to the ice and snow world that’s true but good luck to you getting a didi or taxi to come to the hotel in the morning to take you there!!!! After trying to book a didi multiple times with no response we had to take the 1 hour+ long bus instead. There’s also nowhere nearby to go for dinner within walking distance when it’s -20 degrees. The reception staff are also quite unhelpful (our taxi driver to get us to the station came to wrong spot - all we wanted was for reception to talk on the phone to the driver) and eating food when they are working.

Good hotel for the ice festival. It’s a little out of town but the hotel is well priced and amenities fine. Warm, clean and comfortable run. Breakfast was decent. Even if you prefer a more western plate.