Utente ospite
6 luglio 2024
Every bit of our stay was perfect. From the initial greeting through to the meals through to the spa, just perfect. We stayed in Treehouse 1 and was constantly blown away by the small touches. The staff were all wonderful and made an effort to know you by name. It was very quiet when we went so staff were multitasking. Rachel checked us in, gave us a tour, was one of our spa therapists (what she’s qualified to do! She wasn’t just helping out and giving it a go!), waited on our table and carried our luggage to our treehouse. She made our trip. She was so lovely, full of character and a very warm person to be around. We found the spa to be very good value compared to other 5* “resorts” and was a lovely personal experience. The food was incredible. One night I didn’t like either of the starter options and the chef went out of his way to make something different. Most nights I ate something I wouldn’t normally order and was blown away. If I was to think up some criticisms, our Japanese toilet didn’t work on all the other features, but it flushed perfectly and was lovely and toasty! Also the rooms Sky TV is a little outdated, but you don’t go there to watch TV. We would return in a heartbeat. We loved it and will recommend it to anyone who will listen.
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