Recensioni su PentStudio West Lake Hanoi

Name: PentStudio West Lake Hanoi
Address: 699 Lac Long Quan street Phu Thuong, Quan Tay Ho, Hanoi, Vietnam, 699 Lac Long Quan street Phu Thuong, Overseas, Vietnam
Rating: 8

PentStudio West Lake Hanoi

699 Lac Long Quan street Phu Thuong, Quan Tay Ho, Hanoi, VietnamDettagli hotel

Controlla le camere disponibili per le tue date di viaggio

Corrispondenza del prezzo

Check-in

1 notte

Check-out

Camere e ospiti

Recensioni degli ospiti

8.0/10

Molto buono

48 recensione

Recensioni verificate

Ubicazione7.5

Strutture e servizi8.2

Servizio8.7

Pulizia7.6

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Tutte le recensioni(48)

Recensioni positive(47)

Recensioni con foto/video(17)

Pulito e ordinato(13)

Soggiorno meraviglioso!(12)

Ottimo servizio(9)

Camere magnifiche(7)

Posizione ideale(4)

Recensioni negative(1)

Utente anonimo

Loft Executive (1 camera da letto)

Soggiorno: giu 2025

Affari

9 recensione

6.5/10

Pubblicata: 19 lug 2025

The service is amazing, the reception staff (everyone) are extremely friendly and helpful. They cannot be any better. I would recommend at least a bonus to them, or even better, a pay rise. But, the hygiene of the room has deteriorated. Cockroaches and ants are found in the rooms on 9th floor. And the drainage on the higher floors are bad, you can smell the pipes when you uses the sink in the kitchen area. The night staff were extremely nice helping me clean the ants and cockroaches, I appreciate that. But pest issue will not be one off. The management should seriously do something about it.

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Utente ospite

Soggiorno: set 2023

Altro

32 recensione

8.5/10

Molto buono

Pubblicata: 10 ott 2023

lovely place to stay ... hotel environment is too god .... and the hotel location is too good easy to go anywhere of the city

Traduci

VF8

Soggiorno: mar 2023

Viaggio in solitaria

9 recensione

9.5/10

Fantastico

Pubblicata: 17 apr 2023

Very clean and quiet location. Great value for the money. Lots of space and privacy with easy check-in and out. Location is a bit tucked away but not bad for what you get. Definitely one of my go to choices each time in Hanoi.

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Risposta dalla struttura: Dear 一卧豪华阁楼公寓,It is fabulous to read you had an enjoyable experience at PentStudio West Lake Hanoi! Thank you so much for your kind reviews on our service, apartment amenities and facilities. Guest loyalty is key to us and it is indeed glad to know that PentStudio West Lake Hanoi is your preferred accommodation whenever you come to Hanoi. We would await your return as there is nothing that would make us happier than to make you and our valued guests feeling at home.Kind regards,Ngo Le DungResidence Manager

Utente ospite

Soggiorno: feb 2023

Coppia

3 recensione

10/10

Eccezionale

Pubblicata: 31 mar 2023

Amazing place!! Modern building with great amentities. The swimming pool was perfect, just as the gym. I can only recommend it.

Traduci

Risposta dalla struttura: Dear 一卧行政阁楼公寓 1张特大床,Thank you so much for sharing with us your current stay experience at PentStudio West Lake Hanoi. We are so happy to learn that you had comfortable stay with us. Your positive reviews on our apartment and facilities such as " Amazing place! Modern building with great amenities" are great motivation to us.Once again, thank you so much for your valuable feedback. From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Sikander

Soggiorno: nov 2023

Affari

18 recensione

10/10

Eccezionale

Pubblicata: 15 dic 2023

clean and tidy, convenient for work to get taxi. pleasant stay

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Rrrrri

Soggiorno: giu 2023

Affari

9 recensione

8.0/10

Molto buono

Pubblicata: 27 lug 2023

Very clean and spacious room but nothing to eat nearby. Friendly staff except 1 male at the reception.

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Utente ospite

Soggiorno: nov 2022

Famiglia

1 recensione

8.5/10

Molto buono

Pubblicata: 16 dic 2022

Appreciate the heated pool and the loft unit was so adequate. Every whim and fancy is fulfilled. Really no complains.

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Risposta dalla struttura: Dear Guest User,Thank you for sharing your stay experience at PentStudio West Lake Hanoi with us. It is indeed great to receive your compliment of our service, facilities and apartment layout. Your special mentioned of our service " Every whim and fancy is fulfilled" is huge motivation to us.From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Mika_Akim

Soggiorno: apr 2023

Viaggio in solitaria

7 recensione

9.0/10

Ottimo

Pubblicata: 4 mag 2023

Very clean and beautiful view .. excellent !! Next time will support again

Traduci

Andrew Soh

Soggiorno: lug 2022

Viaggio con amici

1 recensione

10/10

Eccezionale

Pubblicata: 1 set 2022

Amazing place to stay in! Staff are really friendly and accommodating!

Traduci

Risposta dalla struttura: Dear Mr. Andrew Soh,Thank you so much for sharing your positive impressions of your stay at PentStudio West Lake Hanoi! I am glad to hear that our service, associates and apartment are meeting your expectation. Your compliments encourage us to work harder.Once again thank you for your compliments. From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Warmest regards,Ngo Le DungResidence Manager

Nesh1877

Soggiorno: ago 2022

Coppia

7 recensione

10/10

Eccezionale

Pubblicata: 11 set 2022

The best accommodation you can have. Every is clean and tidy.

Traduci

Risposta dalla struttura: Dear valued Guest,Thank you so much for sharing with us your current stay at PentStudio West Lake Hanoi. It is indeed great to read your compliment of our serviced apartment. Your compliment is huge encouragement to us.From all of us at PentStudio West Lake we look forward to welcoming you back in the near future.Yours sincerely,Ngo Le DungResidence Manager

Utente ospite

Soggiorno: ago 2022

Viaggio in solitaria

1 recensione

9.0/10

Ottimo

Pubblicata: 26 set 2022

The place of the hotel is a bit far from the Hoan Kiem. However, the room and the staff were nice. Very clean and kindly. And, It’s a good place to go to the airport. So if it’s ok for you to stay near the west lake and you would like to stay near the airport. This is a highly recommended.

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Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very glad to read your compliments and special mentioned of the service of our associates and I am proud the team has brought our brand alive! Your positive reviews on our service and apartment are most encouraging for us. Once again, thank you for choosing us and your recommendation to other travelers. We look forward to your return in the near future.Warmest regards,Ngo Le DungResidence Manager

Virat sh

Soggiorno: nov 2022

Coppia

5 recensione

7.5/10

Pubblicata: 25 dic 2022

Location of hotel not goods but everything else is very good

Traduci

Risposta dalla struttura: Dear Virat sh,Thank you for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very happy to have met your expectation during your stay.Once again, thank you for staying with us. From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager

Artem_T1

Soggiorno: nov 2022

Affari

54 recensione

6.0/10

Pubblicata: 14 dic 2022

Clean but staff is unfriendly

Traduci

Risposta dalla struttura: Dear Lobanow,Thank you for your feedback of your current stay at PentStudio West Lake Hanoi and thank you so much for your compliment of cleanliness in the property. At the same time we are sorry to hear about the service from staff that did not meet your expectation. We would appreciate if you could provide us more detail of the unpleasant experience to further improve our service.Once again, thank you for your feedback. From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future for a better stay experience.Kind regards,Ngo Le DungResidence Manager