The Ann Hanoi Hotel & Spa

Recensioni su The Ann Hanoi Hotel & Spa

The Ann Hanoi Hotel & Spa

38A P. Hàng Chuối, Phạm Đình Hổ, Quan Hai Ba Trung, Hanoi, VietnamDettagli hotel
The Ann Hanoi Hotel & Spa
The Ann Hanoi Hotel & SpaThe Ann Hanoi Hotel & SpaThe Ann Hanoi Hotel & Spa
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.6/10
Molto buono
99 recensione
Recensioni verificate
Ubicazione8.5
Strutture e servizi8.5
Servizio8.7
Pulizia8.9
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Tutte le recensioni(99)
Recensioni positive(88)
Recensioni con foto/video(14)
Soggiorno meraviglioso!(15)
Ottimo servizio(14)
Ottima colazione(9)
Camere magnifiche(8)
Posizione ideale(8)
Ambiente di classe(5)
Piscina pulita(4)
Piscina meravigliosa(4)
Recensioni negative(11)
Utente ospite
Camera Premium King
Soggiorno: giu 2024
Coppia
6 recensione
9.5/10
Fantastico
Pubblicata: 22 lug 2024
Ottimo rapporto qualità/ prezzo
Risposta dalla struttura: Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team.
Utente anonimo
Camera Ospiti (2 letti, con vista sulla città)
Soggiorno: ago 2025
Viaggio con amici
8 recensione
9.0/10
Ottimo
Pubblicata: 14 set 2025
Nice, clean spot! Beautiful roof top bar and pool.
Traduci
Risposta dalla struttura: Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. With warmest regards,The Ann Hanoi Hotel & Spa team
Utente ospite
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: set 2024
Viaggio in solitaria
14 recensione
8.5/10
Molto buono
Pubblicata: 2 ott 2024
The room is enough clean, but beddings are stinky. Even I could abide, feeling uncomfortable. In the middle of the night i work up with itchiness and found the thighs are bitten by bedbugs. Also the internet is slow.
Traduci
6/14
Risposta dalla struttura: Dear Mr. Kazuki,Thank you for choosing The Ann Hanoi for your recent stay and for taking the time to share your experience!We truly regret that you did not enjoy your sleep in our room. For your information, we have just replaced all of the beddings including sheets, duvets, blankets & pillow for the best experience of our guest. This would mean it would rarely have the appearance of bugs in the rooms. However, we will check again for the room that you stayed to ensure our guests do not have to experience it.We also well acknowledged your comments on our WIFI and are working to fix this.We hope that apart from the above comments, you had an overall good experience with us and we hope to see you again!Safe travel until then!The Ann Hanoi Hotel & Spa team
Utente ospite
Camera Premium King
Soggiorno: nov 2024
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 4 gen 2025
Every was ok it was just the breakfast was not fresh especially .we stayed there for 3 nights like bread , sushi’s they used the same old ones and you’ll know because of the taste .
Traduci
Risposta dalla struttura: Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team
Utente ospite
Camera Ospiti (2 letti, con vista sulla città)
Soggiorno: apr 2025
Coppia
5 recensione
9.5/10
Fantastico
Pubblicata: 24 mag 2025
Clean and comfortable , really good for the price
Traduci
Risposta dalla struttura: Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team
Utente ospite
Camera Ospiti (2 letti, con vista sulla città)
Soggiorno: lug 2025
Famiglia
3 recensione
9.5/10
Fantastico
Pubblicata: 22 ago 2025
Very friendly service!
Traduci
Risposta dalla struttura: Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. Safe travel until then!
Utente ospite
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: giu 2023
Viaggio in solitaria
1 recensione
8.0/10
Molto buono
Pubblicata: 3 ago 2023
The Ann Hanoi match my expectation and I totally enjoyed my stay . Hotel is quiet and I manage to have a very good sleep throughout . Because it is not close to where the action are , you are expected to take grab pretty often but given how inexpensive the ride are , that is not a problem. Housekeeping and Amenities was great and I enjoy the jacuzzi and sauna very much . The only problem is the breakfast . With the exception of the pho , everything was mediocre at best . And during the 5 days I stay , the menu is the same . There are few days I go in and have a coffee and go out .
Traduci
Risposta dalla struttura: Dear Mr. Fook Sang,Warm greetings from The Ann Hanoi. Thank you for taking your precious time to review us. We are glad to know that our facility has met your expectation. All your feedback have been well noted and delivered to relating department to review and improve. We hope to welcome you back in the near future. Many thanks and best regards, The Ann Hanoi
A-F
Camera Premium tripla
Soggiorno: lug 2024
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 20 ago 2024
Good hotel, good location, good service.
Traduci
Risposta dalla struttura: 尊敬的客人, 感謝您最近選擇河內安酒店並花時間分享這條精彩的評論。 我們很高興得知您在我們這裏度過了愉快的住宿體驗,並且特別看重我們的酒店。 我們很高興為您服務,希望在不久的將來還有機會為您提供更好的服務。 致以最熱烈的問候, 安河內酒店及水療中心團隊。 Dear Valued guest, Thank you for choosing The Ann Hanoi for your recent visit and for taking the time to share this wonderful review. We are delighted to learn that you had a great experience staying with us and particularly valued our hotel. It was truly a pleasure for us to be at your service and we hope to have another chance to better serve you in the near future. With warmest regards, The Ann Hanoi Hotel & Spa team.
Utente ospite
Camera Premium King
Soggiorno: ott 2023
Viaggio con amici
34 recensione
9.5/10
Fantastico
Pubblicata: 24 nov 2023
There are eateries, Cafe and mart just besides and across the hotel. Staff service is very good and helpful. Breakfast is acceptable with the hotel star rating.
Traduci
Risposta dalla struttura: Dear Valued guest, Thank you for choosing us for your stay. We are glad that you are satisfied with our services and looking forward to welcoming your back in the near future. Best regards, The Ann Hanoi
Tynan Semonicj
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: mar 2023
Coppia
9 recensione
10/10
Eccezionale
Pubblicata: 2 mag 2023
Hotel is great. The swimming pool was unfortunately closed for renovation which was our main reason for choosing this hotel. We asked to leave early and we got a full refund they even helped us a book a taxi. I recommend this hotel.
Traduci
Risposta dalla struttura: Dear Valued guet, Thank you for your feedback regarding your stay with us. We are happy to hear that you satisfied with our room & services. Our swimming pool has been officially open. We look forward to welcoming you back in the near further. Best regards, The Ann Hanoi
Utente ospite
Camera Premium King
Soggiorno: ago 2023
Coppia
14 recensione
9.5/10
Fantastico
Pubblicata: 23 set 2023
Beautiful hotel and room. It was a nice bit of luxury after roughing it in Sapa. Staff were very helpful and allowed us to leave our big bags 3 days before check in when we were traveling to Sapa. Breakfast was incredible with a large range of choices. Gym was slightly disappointing would have been OK if the AC worked in there but was too hot to workout.
Traduci
Risposta dalla struttura: Dear Valued guest, Thank you for choosing us for your stay. We are glad that you are satisfied with our services and looking forward to welcoming your back in the near future.Best regards, The Ann Hanoi
Utente ospite
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: mag 2024
Coppia
2 recensione
4.5/10
Pubblicata: 13 lug 2024
Poor quality hotel.
Traduci
Risposta dalla struttura: 尊敬的客人, 我們真誠地瞭解到您在 Ann Hanoi Hotel & Spa 的體驗未能達到您的期望。請接受我們最誠摯的歉意。您必須向我們提供您的房間號和您的住宿時間,以便我們與我們的團隊進行內部合作。我們 Anhanoi Hotel & Spa 團隊始終致力於提供優質服務,並且對此非常重視。我們希望您通過電子郵件與我們分享更多詳細訊息,並希望在不久的將來有機會再次歡迎您回來,以糾正這一不良體驗。最誠摯的問候, 安河內酒店及水療中心團隊。Dear valued guest, We sincerely apologize that your experience at Ann Hanoi Hotel & Spa did not meet your expectations. Please accept our sincerest apologies. You must provide us with your room number and the duration of your stay so that we can work internally with our team. We, the Anhanoi Hotel & Spa team, are always committed to providing excellent service and we take this very seriously. We hope you will share more details with us via our email and hope to have another opportunity to welcome you back in the near future to rectify this bad experience. Warmest regards, Ann Hanoi Hotel & Spa team.
Huangqiusuo-jijiaG+
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: ott 2025
Affari
18 recensione
8.0/10
Molto buono
Pubblicata: 5 nov 2025
還行吧,早餐不錯。 健身房很好。 位置也ok,對於出差來説過得去。 衞生:還行。 環境:還行。 服務:很好。 設施:還行。 可以推薦,綜合考慮價格!
Traduci
6/7
Risposta dalla struttura: Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. With warmest regards,The Ann Hanoi Hotel & Spa team
Utente ospite
Camera Premium tripla
Soggiorno: lug 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 1 set 2025
バストイレ一緒です。匂いは全然臭くなくて毎回綺麗にベッドメイキングしてくれました。受付の人も日本語は話せなかったけど優しくしてくれました。ルームサービス(有料)のクッキーがとても美味しかったです。近くにサークルKがあるのでお土産やご飯もすぐ買えて良かった。タクシーを使えば直ぐに旧市街などもいけます。30分くらい歩いても旧市街、トレインストリートなど行けます。立地がとてもいいと思いました。ただ、建国記念日?などで祭りがあると広く交通規制がかかるため事前に調べて行くと良いです。
Traduci
Risposta dalla struttura: Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. With warmest regards,The Ann Hanoi Hotel & Spa team
Utente ospite
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: ago 2025
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 6 set 2025
Великолепный завтрак на 5 звёзд. Старый, но приятный отель. Хороша шумоизоляция.
Traduci
Risposta dalla struttura: Dear valued guest, Thank you for your generous review regarding your recent stay. We are truly motivated a huge by this. We look forward to welcoming you back in the near future. With warmest regards,The Ann Hanoi Hotel & Spa team