Somerset Hoa Binh Hanoi

Recensioni su Somerset Hoa Binh Hanoi

Somerset Hoa Binh Hanoi

106 Hoang Quoc Viet, Quan Cau Giay, Hanoi, VietnamDettagli hotel
Somerset Hoa Binh Hanoi
Somerset Hoa Binh HanoiSomerset Hoa Binh HanoiSomerset Hoa Binh Hanoi
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.9/10
Molto buono
290 recensione
Recensioni verificate
Ubicazione8.8
Strutture e servizi8.8
Servizio9.0
Pulizia9.1
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Tutte le recensioni(290)
Recensioni positive(282)
Recensioni con foto/video(63)
Pulito e ordinato(37)
Camere magnifiche(34)
Personale amichevole(31)
Ideale per viaggi di lavoro(15)
Camere ampie(13)
Ottimi servizi(13)
Posizione ideale(12)
Soggiornato diverse volte(5)
Recensioni negative(8)
Utente ospite
Camera Executive (2 camera/e da letto)
Soggiorno: nov 2024
Famiglia
13 recensione
8.0/10
Molto buono
Pubblicata: 17 gen 2025
Sarapan di variasi
Risposta dalla struttura: Dear Resident. Thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve and provide good service. Once again, thank you for staying with us. We look forward to welcoming you again. Yours sincerely. Quang
E. Gabriel
Camera Executive (2 camera/e da letto)
Soggiorno: apr 2025
Famiglia
18 recensione
10.0/10
Eccezionale
Pubblicata: 3 mag 2025
This is one hotel I would definitely go back to.
Traduci
Risposta dalla struttura: Dear E. GabrielThank you for sharing your positive stay experience with us! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you at Somerset Hoa Binh Hanoi for soonest. Yours sincerely. Quang
Shipowner
Camera Executive (2 camera/e da letto)
Soggiorno: dic 2024
Famiglia
13 recensione
9.5/10
Fantastico
Pubblicata: 2 feb 2025
The apartment is equipped with all kitchenware for family to stay in short or long term.
Traduci
Risposta dalla struttura: Dear Customer. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
vincent@saigon
Monolocale Deluxe
Soggiorno: ago 2024
Solo
23 recensione
10.0/10
Eccezionale
Pubblicata: 27 ott 2024
A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city. Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.
Traduci
Risposta dalla struttura: Dear Resident.Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang
Utente ospite
Monolocale Deluxe
Soggiorno: gen 2025
Coppia
1 recensione
7.5/10
Pubblicata: 3 mar 2025
There was only one side table. The side table near the window might be broken and had been removed but not replaced. Thus it was very inconvenient as the small items like handphone and drink had to be put on the floor before sleep, and could be a hygiene concern.
Traduci
Risposta dalla struttura: Dear customerIt was a great pleasure having you stay at Somerset Hoa Binh Hanoi. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will certainly take them into account when we review with the respective team members for improvement. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely,Quang
Utente ospite
Camera Executive (2 camera/e da letto)
Soggiorno: nov 2024
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 2 gen 2025
The location is a little far from the Old Quarter, but it was a great stay. The staff was wonderful. They were super sweet, leaving me a cake in the fridge for my birthday. I would definitely stay here again if I’m ever in Hanoi.
Traduci
Risposta dalla struttura: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang Nguyen
Ruchir
Camera Executive (2 camera/e da letto)
Soggiorno: set 2024
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 9 ott 2024
Great staff at reception, helpful. Clean place and enough for travellers with families. Next door coffee shop and food available.
Traduci
Risposta dalla struttura: Dear RuchirThank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Hoa Binh Hanoi!Yours sincerelyQuang
Utente ospite
Monolocale Deluxe
Soggiorno: mar 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 22 mag 2025
Service was good and stay is also good.
Traduci
Risposta dalla struttura: Dear Valued Guest. Thank you for your kind review! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi. Best regards. Quang
Utente ospite
Camera Executive (1 camera da letto)
Soggiorno: ott 2024
Lavoro
10 recensione
9.0/10
Ottimo
Pubblicata: 22 gen 2025
Big room. Near housing estate with access to markets, hot pots...
Traduci
Risposta dalla struttura: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
Jae Ho
Monolocale Deluxe
Soggiorno: giu 2024
Lavoro
12 recensione
10.0/10
Eccezionale
Pubblicata: 25 lug 2024
This hotel is like home feeling. Staffs are friendly, internet is good, nice gym and swimming pool with sauna. I always come back here whenever I visit Hanoi. Lately I see many group tourists checking in, which is a good sign for the hotel.
Traduci
Risposta dalla struttura: Thank you for always returning to Somerset Hoa Binh Hanoi when you are in We are happy to read that we have met your expectations. Our team works hard to deliver personalized experiences for all our guests and hearing of your fond memories while staying with us really brightens our day.Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon!Yours sincerely
William Glasgow
Monolocale Deluxe
Soggiorno: apr 2024
Lavoro
1 recensione
9.0/10
Ottimo
Pubblicata: 12 mag 2024
The room type is apartment. It is comfortable for a family to stay here as a complete facilities to cook the food. The location is in the down-town of Ha Noi City and easy to travel around North. Vietnam. But thee towel smells not so good maybe caused by eco-friendly treatment.
Traduci
Risposta dalla struttura: Dear William Glasgow.Thank you for your review. We are happy to read that we have met your expectations. We thank you for your feedback about towel smells for better improvement. Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon! Yours sincerely,Quang
Bolorerdene
Camera Executive (2 camera/e da letto)
Soggiorno: set 2023
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 5 dic 2023
I liked my room very much and the service was good. Breakfast was boring with few choices
Traduci
Risposta dalla struttura: Dear Our Valued Guest,. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Ngmarvin
Camera Deluxe (1 camera da letto, non fumatori)
Soggiorno: set 2023
Famiglia
22 recensione
10.0/10
Eccezionale
Pubblicata: 10 dic 2023
The room is nice… bed a bit too soft but in general it is Somerset good standard… quit a comfortable choice….
Traduci
Risposta dalla struttura: Dear our valued Guest, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.
Utente ospite
Monolocale Executive
Soggiorno: ott 2024
Solo
8 recensione
10.0/10
Eccezionale
Pubblicata: 5 nov 2024
Just excellent 10/10 Super clean and modern
Traduci
Risposta dalla struttura: Dear resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang
Utente ospite
Monolocale Executive
Soggiorno: ago 2023
Viaggio con amici
11 recensione
2.0/10
Pubblicata: 11 set 2023
staffs are not friendly at all Breakfast is too little choice... space are very small . Beds are very OLD ... locations is very noisy... not easy to get anywhere... Rooms & Lobby have strong Curry smell...
Traduci
Risposta dalla struttura: Dear Customer. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us. We will certainly take them into account when we review with the respective team members for improvements. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thank you. Quang