Flora Centre Hotel & Spa

The room is small and there is not enough air for two people. The twin beds are placed together and there is no gap between the two beds. We booked a deluxe twin room and a superior twin room, but the deluxe twin room only had A bed. What's even more annoying is that when we checked out, the front desk staff (male) said that we would be fined 1,000 US dollars for smoking in the room. After our Vietnamese friend helped communicate, he said it would be 600 RMB. The front desk staff also said that if we don't pay We had to call the police, and in the end we were fined 300 RMB. I hope my review can help friends who need to book.

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Hotel muy céntrico! Las habitaciones pequeñas en comparación con lo que se ve en las fotos. El desayuno escaso. El personal muy atento!

Mi è piaciuto molto il mio soggiorno al Flora. È il luogo perfetto sia per soggiornare ad Hanoi che da utilizzare come base per fare tour nella regione. La signora Anna, la straordinaria signora delle informazioni sui tour, ti invierà informazioni sui tour tra cui scegliere quando prenoti un soggiorno in hotel e poi li organizzerà per te alle tariffe più competitive. Tutto quello che devi fare è prendere l'autobus turistico per posti come Ha Long o Ninh Binh. Più conveniente. L'hotel stesso è situato in una posizione perfetta per esplorare il centro storico. Il lago, i teatri delle marionette sull'acqua e una vasta gamma di negozi e ristoranti sono tutti raggiungibili a piedi. C'è anche un mercato del fine settimana da non perdere. Le camere dell'hotel sono estremamente confortevoli e pulite. Sono rimasto particolarmente soddisfatto di quanto le camere siano tenute ordinate e pulite ogni giorno. Personale di pulizia eccellente. La colazione viene servita con una vasta gamma di cibi disponibili, tra cui uova appena cotte su richiesta. Mi è piaciuto molto il personale della cucina/colazione. In effetti, tutto il personale era estremamente cordiale e disponibile. Se dovessi tornare ad Hanoi alloggerò sicuramente al Flora.

A lovely hotel upon entering reception. The staff were welcoming and friendly. Our room was on the 8th floor but the lift only went to the 7th. It was not a problem to do the extra flight of steps. The air conditioning worked well as did the Wi-Fi. There was no shower curtain so unable to use the rainfall shower. We used the smaller attachment but had to stoop/kneel in the bath so the water didn't splash everywhere in the small bathroom. The flush for the wc was somewhat under a vanity unit. The bathroom could definitely do with some TLC. We had a look at the gym, which was small and hot as it was at the top of the building, more like an attic. The breakfast was fresh, the staff there very helpful. The Flora is in a great location and within walking distance of many attractions.

A good hotel with a large comfortable bed. The room was clean and we had a small balcony with a great view of the street below and nearby buildings, but it was standing room only. The staff were excellent, really friendly and helpful. Good location close to the lake, with plenty of food options and shops nearby. Nice breakfast with a variety of food.

This is a very good hotel on a top location in Hanoi in the old quarter. Close to Hoan Kiem Lake. Very good extensive breakfast. Eggs freshly baked. Extremely helpful staff. Clean rooms with comfortable beds. No noises of other people during the night.

Located within walking distance of many attractions (and only a block from the night market), the hotel offers a pleasant a**osphere and facilities. Negatives we noted included: - Cold food at breakfast (only one heat source was used when more were required) - Dirty Grout in shower - No secondary lock on guest-room door

Clean hotel, European French decor inspired. Staff are friendly and helpful. Easy walking distance to lakes and other areas of interest. The room with a balcony is large and worth the extra cost but you can hear the street noise which is not really loud as it is not a party block.