Angsana Hangzhou

Recensioni su Angsana Hangzhou

Angsana Hangzhou

No. 8 Xixi Westbrook Resort, Zijingang Road, Xihu District, Hangzhou, Zhejiang, 310030, ChinaDettagli hotel
Angsana Hangzhou
Angsana HangzhouAngsana HangzhouAngsana Hangzhou
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Straordinario
2088 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.5
Servizio4.7
Pulizia4.7
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Tutte le recensioni(2088)
Recensioni positive(2040)
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Ambiente di classe(388)
Ottima colazione(242)
Reception gentilissima(216)
Tranquillo e accogliente(148)
Vista sul giardino(59)
Ideale per bambini(55)
Piscina meravigliosa(38)
Vicino alla zona panoramica(35)
Recensioni negative(48)
TheItaliantraveller
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Coppia
37 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Very Charming hotel, with great service. The staff is english speaking, and the breakfast is good, though I would recommend to add some more western choices in their buffet.
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Yahan Niazi
Camera Deluxe matrimoniale
Soggiorno: apr 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 mag 2024
Excellent Amenities: Guests appreciate hotels that offer a wide range of amenities such as swimming pools, fitness centers, spa facilities, and complimentary services like Wi-Fi or breakfast . Beautiful Views: Hotels with stunning views , I love the stay with Angsana . 🥰
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Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店！悦椿酒店地處西溪天堂、毗鄰西溪國家濕地公園，自然環境的靜謐及江南水鄉的風韻，讓悦椿這個時尚年輕的品牌多了一份度假區裏的温婉。期待與您再次在這如畫景緻中見面！
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mar 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 apr 2024
This is the second time that I stay here. The room was spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
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Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mag 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 lug 2024
Today on reception was super great manager ( forgot name) today is 1 of july. She could speak english- and helped us in many things.
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Emilie
Camera Deluxe matrimoniale
Soggiorno: mag 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 giu 2024
Very nice and quiet location, beautiful rooms, delicious breakfast and great service.
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Dixan Mak
Camera Deluxe matrimoniale
Soggiorno: feb 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 apr 2024
A little away from the city but definitely what I was looking for. The service and staff is excellent. Definitely Recommend
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mag 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 giu 2024
Very warm hotel and people are nice especially Crystal and Kasey.
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Paul Philpott
Camera Deluxe matrimoniale
Soggiorno: feb 2024
Coppia
92 recensione
5.0/5
Eccezionale
Pubblicata: 3 apr 2024
wonderful, amazing, fabulous. The service was outstanding
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 feb 2025
满意 crystal thea
Traduci
Risposta dalla struttura: 尊敬的賓客，您好！感謝您對我們前台員工服務認可與讚許，我們已向她們轉達您對她的讚揚，並與酒店團隊分享，您的認可給我們帶來了莫大的温暖。再次感謝您的反饋，期待能再次見到您！
max.y
Xixi Deluxe Double Bed Room
Soggiorno: lug 2024
Viaggio con amici
8 recensione
5.0/5
Eccezionale
Pubblicata: 1 set 2024
Leslie holly kasey很好
Traduci
Risposta dalla struttura: 親愛的朋友，您好！非常感謝您選擇下榻杭州西溪悦椿度假酒店並給予我們的讚揚與肯定。十分開心得知您對我們員工細緻貼心的服務、酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。我們誠摯地期待與您及您的家人再次見面。
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mag 2023
Solo
16 recensione
4.0/5
Molto buono
Pubblicata: 23 giu 2023
I selected this hotel due to its reputation from a friends recommendation and in particular because of their outdoor swimming pool. The weather is hot and humid so some pool time was what I desired. On arrival I discovered the pool was closed but this hadn’t been advertised anywhere and I was exceptionally disappointed. I was given access to the gym and indoor pool at the Banyan Hotel up the road and also a room upgrade by lovely staff who were understanding of my disappointment. The rooms themselves are fine with a massive bed, lovely bath and shower in the bathroom. Breakfast was good with a variety of food, with pastries and some cereals (didn’t see any muesli though). The staff were very helpful during my entire stay, helping with deliveries and some basic questions as well as the aforementioned room upgrade. Just wish the pool was open as it looks like the perfect space for relaxing.
Traduci
Risposta dalla struttura: 尊敬的賓客：您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您寶貴的入住體驗。我們感到十分遺憾，得知未能給您提供符合您預期的入住體驗，在此，致以我們最誠摯的歉意。我們已將您的意見和建議反饋給相應部門，並安排和落實相應的改進計劃，我們會一直加強員工培訓，增強員工的服務意識，為賓客帶來更加完美的體驗。期待在不久的將來與您再次相遇，您能感受到我們明顯的改善。再次對給您帶來的不愉快體驗致以我們誠摯的歉意，期待您的再次光臨。
Oi Chung April
Xixi Deluxe Double Bed Room
Soggiorno: ago 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 set 2024
Nice hotel!
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: nov 2023
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 29 dic 2023
Nice service and environment
Traduci
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！
ToluiAnda
Camera Deluxe (2 letti)
Soggiorno: set 2022
Viaggio con amici
44 recensione
4.0/5
Molto buono
Pubblicata: 3 ott 2022
This is the smallest banyan tree group.hotel i ever stayed,
Traduci
Risposta dalla struttura: 尊敬的賓客，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受！得知客房寬敞度未達到您的期望，我們感到十分遺憾，同時也希望員工專業温暖、貼心周到的服務，能給您留下深刻的印象。
Wangdaodao💤
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 12 feb 2025
設施：作為悦榕集團的產品可以放心，客房裝修有特色，有溯源的文化，淋浴室馬賽克牆面和麪池呼應的花卉，很漂亮。洗漱和泡澡時可以帶來好心情。 Minibar室內礦泉水、王老吉、雪碧、可樂，均贈送2瓶，喝不了可以打包帶走。悦椿贈送的香薰精油和香，可以點燃來陶冶一下。還有龍井、烏龍兩種茶可使用，焚香品茗之悦！ 洗漱用品：香皂我很喜歡，是精油皂，很大塊，味道清新，使用起來很温和。沐浴和洗髮用品不用説，品質可以放心，味道好聞。 布草：床品很新，被子不是厚重感的，但是很温暖。提供了2個枕頭，較柔軟舒適。拖鞋無logo，厚度可以。泡澡袋需要額外購，因為酒店提倡環保。不會主動提供，可以電話前台購買。 服務：服務很好，人少風景不錯，部份設施與悦榕莊通用。需要坐電瓶擺渡車。Crystal 很熱情！ 酒店在西溪濕地裏麪，可以步行5分鐘去濕地博物館，非常推薦，免費且有趣。也可以打車去天目裏10元錢左右，很適合打卡，也有美食，有美術館可以看展覽。 整體來説，酒店雖然開業很久，但是維護保養做得很好，住的房間户外有陽台，靜謐安享，自在隨心。
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6/20
Risposta dalla struttura: 親愛的朋友，您好！感謝您選擇下榻杭州西溪悦椿度假酒店並與我們分享您的入住感受。十分開心得知您對我們員工專業的服務水平讚揚。酒店毗鄰西溪濕地公園，臨河而立，獨攬自然田園的西溪風光，讓每一位旅客在這裏都能度過一個悠然的假期。期待再相遇，暖暖地問候一聲：“歡迎您回來”！